I was looking at options for a monthly service plan including an Annual Boiler Service. Your Repair had a contact numberer and I spoke with their representative Chris. He answered all my queries and a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ryan helped me set up my policy after a couple of glitches online so I had to call in. I find most customer service nowadays terrible so I was really surprised and grateful that your repair treat the... Näytä lisää
I cannot recommend YourRepair enough! Their customer service is always prompt, courteous, and efficient. A special shoutout to Dan, the engineer, who was absolute top-tier. Dan arrived right on time... Näytä lisää
Yritys on vastannut
I received the 'all day' appointment in plenty of time before the boiler service and on the day before I got the 2-hour slot so I didn't have to wait in all day. The engineer was pleasant, professiona... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Boiler & Home Emergency Cover
Yrityksen kirjoittama
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 223 4422
- customerservice@yourrepair.co.uk
- www.yourrepair.co.uk
4,7
Erinomainen
24 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Complaints department not interested
Complaints department not interested. Management don't want to hear about complaints. Only possible resolution is to complain to the Ombudsman.
Ridiculous company. Save your money and use a company who aren’t a front for a complete scam.
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä YourRepair
Hello,
Thank you for your feedback.
I am sorry you feel dissatisfied with the complaints procedure.
Our complaints team have attempted to resolve this matter for you.
However, I am sorry you are unhappy with the outcome provided.
Kind Regards,
YourRepair
Very polite gentleman let me know…
Very polite gentleman let me know everything he was doing was reallly happy with the condition of our boiler was very friendly.
12. lokakuuta 2026
Vastaus yritykseltä YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that our engineer was friendly and polite, kept you fully informed throughout the process, and provided great news regarding the condition of your boiler.
Policy renewal
Sarah sorted out my boiler service renewal at a great price-really pleased
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä YourRepair
We appreciate your feedback! We are delighted to hear that our team member was able to assist you with your boiler service renewal and secure a great rate for you. Thank you for sharing your positive experience with us.
The professional approach to the job in…
The professional approach to the job in hand.
13. lokakuuta 2026
Vastaus yritykseltä YourRepair
We appreciate your feedback! We're delighted to hear that you experienced a highly professional service with the work carried out. Thank you for taking the time to share your positive experience with us.
Excellent experience.
The engineer phoned ahead to inform me, what time, he would be arriving. The service was carried out very professionally. Highly recommended.
10. lokakuuta 2026
Vastaus yritykseltä YourRepair
We are delighted to hear that our engineer kept you informed about his arrival time and provided such a professional service. Thank you for taking the time to share your high recommendation and 5-star rating!
Great value service
Great value service, flexible and easy to manage booking on app. Good communication and promp friendly engineer
10. lokakuuta 2026
Vastaus yritykseltä YourRepair
We appreciate your wonderful 5-star rating! We are delighted to hear that you enjoyed our easy app management and flexible service, along with clear communication and a visit from a prompt, friendly engineer.
Alex, a great rep
Alex, your rep, was fantastic. Personable provided all the info and was very friendly. She deserves credit.
13. lokakuuta 2026
Vastaus yritykseltä YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that our team member was personable, friendly, and provided all the information you needed. It is fantastic to know she delivered such great service, and we will be sure to pass along your kind recognition to her.
Excellent sales service. I was very impressed with the manner…
I was very impressed with the manner and efficiency in which Ryan dealt with my enquiry about your company. He was well-spoken, a good listener, and also humble, which was very refreshing.
13. lokakuuta 2026
Vastaus yritykseltä YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our team member handled your inquiry with great care, efficiency, and attentiveness.
Vastaus yritykseltä YourRepair
Thank you for the 5- star review, we appreciate your feedback!
We decided to try and get cover for our…
We decided to try and get cover for our Central Heating and found your colleague Chris to be helpful and polite.
13. lokakuuta 2026
Vastaus yritykseltä YourRepair
We are so pleased to hear that choosing cover for your central heating went smoothly. It is wonderful to know our team member provided such helpful and polite assistance. Thank you for taking the time to share your positive feedback with us!
Great customer service from Sarah very…
Great customer service from Sarah very friendly
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä YourRepair
We are so delighted to hear that you had a wonderful experience and received such friendly assistance from our team member. Thank you so much for taking the time to share your positive feedback with us!
Sarah in customer services was very…
Sarah in customer services was very kind and chatted through renewal options and was able to provide a great loyalty discount!
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä YourRepair
We appreciate your wonderful feedback and 5-star rating! We are delighted to hear that our team member provided such kind assistance, talked through your available options, and helped secure a great deal for your continued support.
Quick friendly and professional…
Quick friendly and professional service.
very happy with the repair done on my water/heating.
11. lokakuuta 2026
Vastaus yritykseltä YourRepair
We are delighted to hear that you were so happy with the prompt, friendly, and professional repair carried out on your system. Thank you for taking the time to share your wonderful feedback and for giving us a 5-star rating!
Vastaus yritykseltä YourRepair
We appreciate your positive feedback! We are delighted to hear that our service was good and that our engineer was so well-informed and helpful during the visit. Thank you for taking the time to share your experience with us.
Declined to fix boiler when needed
Been with YourRepair for three years. Heat exchanger developed a small pinhole. YourRepair told me it was not covered under their policy because possibly due to sludge. They have been servicing my boiler for several years and never mentioned anything about sludge before.
So I am not letf with a policy that is worthless.
DO NOT USE them. If they dont cover the heat exchanger (main part of any boiler) no point taking their policy.
12. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä YourRepair
Hello,
One of our agents will reach out to you to discuss this further.
Kind Regards,
YourRepair
Good timing good experience
The technician arrived at the time he stated and was very polite and friendly! He started to work on my kitchen sink tap and was completed within half an hour! I supplied the tap as I wanted the same one and he was happy to install it!
9. lokakuuta 2026
Vastaus yritykseltä YourRepair
We are delighted to hear about your positive experience with our technician! It is wonderful to know that he arrived punctually, was friendly and polite, and installed your new tap so efficiently. Thank you so much for sharing your great feedback and giving us a 5-star rating!
Great policy selection
Was due to renew my boiler cover & the price had shot up.On searching alternative cover I came across your Repair.They had just the policy I required at a far better price.The website was clear & easy to follow.The whole sign up process was great.Am looking forward to dealing with them.
12. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä YourRepair
It is wonderful to hear that you found a policy that suits your needs at a great price. We are delighted that our website provided a clear and seamless sign-up experience, and we look forward to providing you with excellent service throughout your cover.
Vastaus yritykseltä YourRepair
Thank you for your review. We appreciate your feedback!
Great customer service 👍
12. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä YourRepair
Thank you for the 5- star review, we appreciate your feedback!
Emma was very efficient and friendly in…
Emma was very efficient and friendly in helping with my query
12. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä YourRepair
We appreciate your positive feedback! We are delighted to hear that our team member provided efficient and friendly assistance with your query. Thank you for taking the time to share your great experience with us!
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