We did not know how to see our kitchen as it is small and we were very lucky to have a fantastic knowledgeable assistant head of design help us, Busak Esenler help where to get the best out of small... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
We did not know how to see our kitchen as it is small and we were very lucky to have a fantastic knowledgeable assistant head of design help us, Busak Esenler help where to get the best out of small... Näytä lisää
Yritys on vastannut
We were impressed with the delivery from Ben & John, and the two other crew members who joined them. They were polite, respectful and took care to stack the materials appropriately. They kept well wi... Näytä lisää
Yritys on vastannut
We purchased an Infinity Autograph Kitchen in Gloss White in August 2021 and it has now discoloured. We contacted Wren Customer Service and spoke to April. She was extremely friendly and helpful. A zo... Näytä lisää
Yritys on vastannut
Tom arrived in good time was very knowledgable and efficient! He answered any questions easily and gave some suggestions to help us make the right choices for our new kitchen. Having this experience... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Yrityksen kirjoittama

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Roy was great! He arrived early and was friendly and efficient.
Mark came to see us on time, very professional and helpful
Lots of measuring time slots available, easy to book. Michael arrived on time and was very polite and professional and got the job done quickly.

Vastaus yritykseltä Wren Kitchens
Very happy with the service. Dona help me for everything. Very pleased with Dona. Great service.

Vastaus yritykseltä Wren Kitchens
Micheal Herdman came and measured our existing space and took time to explain the process. Really nice bloke.

Vastaus yritykseltä Wren Kitchens
Mark Rennolds the surveyor who attended is such a warm and friendly individual. He listen’s to understand what the customer’s needs and expectations are, I am really happy, I had such a fantastic guy come around for the measurements.

Vastaus yritykseltä Wren Kitchens
Paul was very helpful and very friendly

Vastaus yritykseltä Wren Kitchens
Today we were visited by Wren to measure up for our new kitchen. We were really impressed with Lee Albrow who was very efficient and knowledgable. He answered all our questions and was able to produce an accurate plan of our kitchen.

Vastaus yritykseltä Wren Kitchens
Tim did a fantastic job with the measurements for my kitchen. He was professional, friendly and really thorough, making sure everything was accurate. Would definitely recommend Tim for a great service!

Vastaus yritykseltä Wren Kitchens
Mark Rennolds was lovely and friendly. He came on time and was very quick with the measurements. He communicated well and ensured we knew what was happening. Lovely from wren😊

Vastaus yritykseltä Wren Kitchens
Great experience, Mike McCarthy called on the day to confirm a more accurate appointment time and then arrived promptly. Very friendly and efficient. Would highly recommend.

Vastaus yritykseltä Wren Kitchens
Lovely
Experience -
Was really though , helpful personable and professional.
Excited to have my wardrobes now.

Vastaus yritykseltä Wren Kitchens
Professional and kind and polite, just general all round good egg. Mark Reynolds was lovely and made the appointment easy.

Vastaus yritykseltä Wren Kitchens
Very professional
Came in did the job
No fuss
Polite
Informative

Vastaus yritykseltä Wren Kitchens
G Jepson was prompt and professional and friendly. He was very thorough spending time making sure measurements were correct.

Vastaus yritykseltä Wren Kitchens
Friendly manner and efficient. Answered our questions clearly and advised us on issues we had. A Hadnum did a great job and provided an excellent service!

Vastaus yritykseltä Wren Kitchens
My wife and I visited the showroom, sat with the designer and agreed our dream kitchen at a cost of just under £20,000. We specifically requested one worktop to be larger than normal so that the freestanding appliances would be level with the worktop I.e. not stick out.
The installers came and we left them to it.
Once they had fitted the units, we noticed that the worktop was shorter than what we ordered. Meaning the appliances would stick out.
When we investigated with the installer and wren, it turns out out that they admitted there was a computer error and they had not sent the right panels to fit the worktop and no instructions had been given to the installer.
They did say they could put right but that would mean a delays I.e. order new parts, rip out the incorrect units, delay the worktop installation and the tiling.
My wife and I are currently caring for a terminal ill relative so we could not put up with delays and additional stress so we said carry on and we will discuss a compensation payment when everything finished.
I would point out that the designer was not apologetic or showed no signs of empathy at all.
We put in a claim for compensation, for the stress, inconvenience but mainly the disappointment at not receiving our dream kitchen, all due to there admitted error.
Today they offered … £67.00!
An absolute joke. It would have cost them ten times as much just to put the work right, let alone the stress and inconvenience it would have caused us.
Scrutinise the delivery when it comes, clarify every small point with your installer, do not expect any empathy should things go wrong.
Very disappointed …. Needlessly to say … offer not accepted!
A note for people in similar positions … if you purchase on credit, you can ask the finance company to freeze the payments and ask them to pursue with Wren. This is because Wren are in breach of Consumer Rights Act 2015.
Will keep this post updated with developments.

Vastaus yritykseltä Wren Kitchens
L Albrow was prompt (even on a Bank holiday) courteous, professional and completed his measuring up with minimal intrusion.

Vastaus yritykseltä Wren Kitchens
Had my bedroom measured today with a A Hadnum he was very professional, explained the procedure asked some questions around what we also wanted in the bedroom.

Vastaus yritykseltä Wren Kitchens
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