Worldstream - Solid IT. No Surprises. Arvostelua 262

TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Wij maken al jaren gebruik van de diensten van Worldstream (dedicated servers). De snelheid qua reacties op tickets is ongekend. De technische kennis van het team helpt ons iedere keer weer uit de bra... Näytä lisää

Saanut 5/5 tähteä

Final update: Great actions were made to stop illegal activities. Response time is improved. Really. I recommend them if you're looking for a dedicated server. They offer also highly cu... Näytä lisää

Saanut 5/5 tähteä

I really don't often say good things about hosting providers, but worldstream is definitely good, even if they don't offer VPS hosting or so. The Network is very stable. The Support always answers w... Näytä lisää

Saanut 5/5 tähteä

Worldstream has been the kind of server/network vendor that you don't even think to review. In fact, sometimes you might forget they're even there. I rarely have to login. I rarely have to remember th... Näytä lisää

Yrityksen tiedot

  1. Tietokoneasiantuntija

Yrityksen kirjoittama

Worldstream is a Dutch cloud infrastructure provider with its own data centers and its own network in Europe. Since 2006, we design, build, and manage IT infrastructure for organizations that require control, transparency and predictability. Worldstream delivers dedicated servers, private cloud, and hybrid infrastructure solutions for mission-critical workloads. By keeping the infrastructure chain in-house, from data centers and network to hardware and 24/7 support, Worldstream provides organizations a solid, transparent, and predictable foundation for modern IT environments. No lock-in. No hidden costs. No surprises.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

262 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Performance, Flexibility, Support

I have tried multiple dedicated machine providers, but none match the quality of service, availability of hardware, and network connectivity provided by Worldstream. We haven't faced any downtime for a year; our most critical services run on dedicated machines backed by TBs of Enterprise SSDs provided by Worldstream!

5. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good service

Final update:
Great actions were made to stop illegal activities.
Response time is improved. Really.
I recommend them if you're looking for a dedicated server. They offer also highly customized solutions.

Update:
After some communication by email they closed abusive accounts.
They also promised to improve the response time to abuse reports.
It's a big step forward.
Let's see in the future how it works.

===========
Probably a good service as seen the other reviews.
Anyway they handle very poorly abuse reports. Compromised systems seems to run for ever without any action.
Many IPs from their network do ssh attacks, email fraud, open relay checks, etc.
Of course closing a "bad" customer account is not profitable.

28. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The team is really fast at responding…

The team is really fast at responding and helped me with every question. Till now, i can’t tell something negative as i am fully satisfied. I rented a dedicated Server and it is how they advertise them. Fast and stable. I’m lucky to have found them. But its not all gold that shines, i will tell if i find something negative!

24. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

High-Quality Service, Unexplained Ban at Worldstream

I've been a Worldstream IT infrastructures user for four years, valuing their exceptional service quality. However, my account got suspended for reasons cited as abuse. I conducted thorough checks on the server and consulted with my clients, confirming no misuse, particularly in sending emails. We exclusively used paid email services. Despite these efforts, I might have missed something, but the suspension and subsequent ban remain unclear to me. While I respect their decision, I wish there had been clearer communication or help to understand their rationale.

Edit/PS:

Recently, I recommended Worldstream to a customer and assisted him in choosing and setting up a server. I assisted him by setting up an account and handling the payment on his behalf, but unexpectedly, his account was banned following the submission of all required verification documents. The reason given for the ban was my involvement in the payment process, and they refused to refund the order. I thought that my case was an isolated incident, but I found many related reviews indicating that others have experienced similar issues with them.

This incident has significantly changed my perspective. While Worldstream may offer a good quality-price ratio, their unpredictable account management policies are a major concern. You should be aware that your account can be banned at any time. Due to these experiences, I am compelled to lower my rating to 1 star.

Edit/PS:

Worldstream contacted my customer and apologized for what happened, and they processed the refund, while a standard expectation in customer service, especially for a service paid but not provided. Despite the inconvenience and the uncomfortable situation it created with my customer, I acknowledge their promptness and apparent good intentions. Consequently, I've decided to adjust my rating to 3 stars, recognizing their efforts to resolve the issue in a professional manner.

I wanted to share my experience, not to label Worldstream as bad or good, but as my personal experience with them.

13. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Just Perfect

At Worldstream, you get the quickest and best support possible. Even for issues we cause ourselves sometimes, the response and fix is quick and flawless. I would never recommend anything but Worldstream for hosting.

5. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best provider with excellent support

About 8-9 months ago, I transferred a few our servers (NL location) to this datacenter. It is my best experience in all datacenters. I work with many data centers in Europe and America, but definitely Worldstream has the best quality, very fast and accurate support, the network changes that I recently made with the coordination of Worldstream engineers were really great, but in many other datacenters I had problems and slowness for this.

Thanks

1. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best possible service

I have been using World Stream's services, and I must say they provide top-notch services with the best customer support. I highly recommend them!

1. heinäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Taste the Hosting difference with Worldstream team

We cannot describe all the great support and help the worldstream team give to customer ,

im so happy and glad to be one member of worldstream familly

thank you team for all the help and assistance you give to us ,

Sincerely,
Mohammed From the Kingsman Team

15. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Stay Away !

Stay Away !

Bad service, only money hungry after a single abuse they will suspend your server !

Not recommended at all, stay Away
You are warned !

19. lokakuuta 2023
Oma-aloitteinen arvostelu
Worldstream - Solid IT. No Surprises.-logo

Vastaus yritykseltä Worldstream - Solid IT. No Surprises.

Simoestcoool, thank you for taking the time to comment on your experience with Worldstream. We are disappointed to hear that you have had a negative experience with us.

While we understand the frustration, the billing terms and due dates of your contract have remained unchanged during your time with us. Migrating and transferring your data during the active period of your services is a reasonable amount of time. From your comments, we understand that this may not have been enough. We will review our processes regarding communication and transition periods to ensure a smoother experience in the future.

We appreciate your patience and understanding. Should you have any unanswered questions, feel free to contact us if certain questions have not been answered diligently.

Saanut 5/5 tähteä

Worldstream is fantastic

Worldstream is fantastic; we had an issue with one of our servers where IPMI IP was set incorrectly after a move; It was not a big issue, I submitted a ticket, and within 8 minutes, they had replied and asked if they could reboot the server, within a total of 15 minutes the IPMI IP was updated and everything was working once again. Thanks again to the great support staff.

5. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unprofessional and Disruptive: A Warning to Potential Customers

Hello

I am writing to express my vehement objection to the abrupt termination of my contract with WorldStream. Having been a loyal customer for over five years, I had placed unwavering trust in WorldStream for dependable hosting solutions. However, this trust has been shattered by the sudden and unanticipated termination notice I received.

While I appreciate that companies must evolve and make strategic decisions, it is imperative to consider the real-world implications of such actions on valued customers. The hasty nature of this termination has thrust my business into a whirlpool of uncertainty, creating a ripple effect of negative consequences.

I find myself scrambling through a labyrinth of unexpected disruptions, with the looming specter of potential data loss and escalating client dissatisfaction. It is disheartening to realize that this decision seems to have been made with a blind eye to the significant impact it would have on businesses like mine—entities that have relied on WorldStream's services for years.

I strongly urge WorldStream to reevaluate the manner in which such pivotal decisions are made and executed. Customers who have invested their trust, time, and resources should never be subjected to abrupt and disruptive terminations. Open and transparent communication, coupled with reasonable transition periods, can spell the difference for businesses that depend on your services.

In conclusion, the recent actions of WorldStream have been a profound disappointment. I would caution anyone considering their services to tread carefully, and explore other more reliable and customer-centric hosting alternatives.

29. syyskuuta 2023
Oma-aloitteinen arvostelu
Worldstream - Solid IT. No Surprises.-logo

Vastaus yritykseltä Worldstream - Solid IT. No Surprises.

Thank you for taking the time to comment on your experience with Worldstream. We take all reviews seriously, and we're disappointed to hear that you had a negative experience with us.

While we understand the frustration, the termination of your contract has been communicated beforehand, which, in our opinion, has given you enough room to make a reasonable transition. From your comments, we understand that this may not have been enough.

We're committed to providing our customers with a high standard of service and security, and we're always looking for ways to improve. However, as several of our terms of service have been infringed, Worldstream has made the difficult decision to terminate your services with us. This verdict also aligns with Dutch legislation. We hope you understand our decision.

We understand the impact this decision may have on your business and will be committed to assisting you during a possible transition period. Your review tells us that you still have unanswered questions. Feel free to contact us if certain questions have not been answered diligently.

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