WorldMark by Wyndham Arvostelua 

Agreed to do a presentation slotted at 120 minutes. Dragged on for over 3 hours. Every time I said “no” the salesperson tried to guilt me and even started insulting me. Two more agents (who were much more polite than the first and took no for an answer) were sent to try and make a sale.

I didn’t get all of the rewards promised and had to even remind them of what I was promised because they tried to stiff me big time. Still didn’t get everything and didn’t receive my deposit back. After zero response from the company after asking for my deposit refund, I just disputed the charge.

website is absolute garbage. can't do anything on there without it bugging out.

It's just not worth it. We have so many credits but simply cannot get the accommodation even when we get up at midnight of the calendar turn around for booking and they're fully booked. We bought as Fiji owners in 2005, bought more after that and we can't even get in as we used to. Then, we simply get told to transfer to RCI when the credits are expiring. Covid happened and there was no travel yet the credits were expiring. I believe they've sold too many credits to too many people for what they have. And, the cheek of them to say they'll give us 7 days of Fiji if we get more credits. What a joke. There are many better holiday deals out there. Don't be conned as they're pretty good sales people. They don't stop calling and even when we explain the situation, we know the sales people can't do much about WorldMark over selling.

There is some new promo that pops up when I log into my account. It doesn't matter if I click yes or no, it takes me back to the login screen. I don't have 2+ hours to wait on hold with customer service only to be hung up on, which happened last time I tried to access my account.

Do not buy from this company. Maintenance fees are ridiculous and availability for property could be non existent booking thru worldmark. At this point I can easily book a week at a resort on Expedia for cheaper than what it cost to pay my annual maintenance dues. Trying to resolve issue with their Customer service department is ridiculous. I’ve been given the run around for 6 months trying to resolve an issues. Reading up I am finding out there are law suits against Worldmark for fraud. I would stay clear of Worldmark I’m sure they will soon be bankrupt due to all their fraudulent behavior.

I stayed in many properties of Worldmark by Wyndham for the past 5 years and it's absolutely amazing! If you know how to maximized your usage in this program you will get your moneys worth in just few years of travel.

This program is not for everyone, but definitely for me coz I love to travel.Great for retirement too... love it!

They gave us a gift card of 150$ prepaid card for getting through presentation and marketing sessions. They canceled the card the moment we were out of their premises. No help afterwards. There should be a minus -10 stars option for such companies.

WOW I had to put a 1 Star. We were turned away since we were Canadian. I don’t have my passport, as I own property in the US and stay for 6 months.

After reading the reviews, I have to say a big thank you to all who have written their reviews, enlightening, scam, problems booking, disrespect.

I will spend my money on other ways to travel.

The presentations are misleading and deceptive - borderline fraudulent. We got the big ol' shpeel and when we asked for the details in writing to review and/or have our attorney look at were told they were not available...right after being told it was a real estate transaction because of our grandfathered ownership status.

After we said we needed time we were told we had 3 hours to think about it because the "special offer" expired when the office closed that day. Needless to say, we passed.

The whole process is sleazy and in some ways I feel sorry for the employees who blatantly try to take advantage of people under the guise of "doing them a favor."

Do not purchase a timeshare from Worldmark by Wyndham. They are currently worth NOTHING compared to how much they charge these days. I cannot speak for other timeshare companies, but I can speak about my experience with Worldmark. They made false selling points to convince us into purchasing a timeshare that we were told costs around $20,000. (While writing this, I went back to check our contract to see the amount, and it is actually over $31,000, which was never disclosed.) This presentation took 4.5 hours and when it came time to sign the contract…5 MINUTES! We were happy at the time to get out of there, but that was our undoing because they failed to disclose the maintenance fees. They also told us we could earn money by renting out our timeshare in the years we couldn’t travel and that this was a wise investment.

There wasn't any mention of "buyers remorse" cancellation period. There are very few resorts in Canada so if you're Canadian, getting to a resort will cost a fortune. You'd be too stressed out about the cost to enjoy yourself.

We couldn’t be more unhappy with this purchase.

We stayed at World Mark in Vancouver from November 5 to November 9th We enjoyed stayed at the hotel and walked closer to restaurants, grocery store, Pubs , Canada Place and Thank you for having us stayed at Worldmark Vancouver downtown.
Gary Smyth and Cindy Shidel

No one care about owners.
I have lost 10000 points which worth more than $2000 by cancel one booking and imminently booking for other place.
I called customer service and be told they have no power to help, Transfer to up level. The up level Owner Services Resolution Team did not call me. They said to call 1300 850 160 or (NZ) 0800 850 160. back to first customer service.
So that no one really care. Such a bad Owner Services Resolution Team. Very Very disappointed!!!

Sat through a very pushy presentation in Austin: what a scam. Don’t fall for it!

Terrible..terrible...terrible
On checking into Worldmark Victoria for our 53rd wedding anniversary, we booked a penthouse suite with hot tub, just as we have for the last 5 years on our anniversary. We booked 7 months ago, requested a suite on the upper floor like we had in previous years for this special romantic occasion.
The room they gave us was on the 1st floor, right next to the pool , where people could walk right around and look into our hot tub and room.
NO PRIVACY WHATEVER.
WHAT A SLAP IN THE FACE.
RUINED THE START OF WHAT WAS TO BE A ROMANTIC GET AWAY.

On a visit to schooners landing September 2023, we experienced a deplorable condition of our unit. This is not a worldmark managed property. On complaining,we were given a cash refund,but after 2 weeks, has not been credited to our account. Be careful booking non W.M.properties,they do not oversee them. DO NOT STAY AT SCHOONERS LANDING,OREGON

I spun a wheel at a chocolate festival and “won” a “free” 7-day trip to any Wyndham property. Below are the details I have:

-I attended a 3 hour timeshare presentation at my local Wyndham property this weekend in Seattle. They absolutely ridicule themselves, and have no boundaries in order to sell the timeshare membership.

-I paid $40 to lock me into attending this presentation.
I got this back in the form of an AMEX prepaid card (I verified it has the $40 & works) at the presentation location.

-I can now book a 7 night vacation, I looked at a handful of properties around the country & also Europe, seems legit.

This was the standard stuff that everyone gets. Here comes the hostile salesperson review, Scott.

He said some horrifying things and tried to embarrass himself & humiliated everyone on that table by saying absolutely dumb things like:
This is a real estate opportunity, you get equity.
If you cannot buy this membership, you are not qualified to go on any vacation.
You cannot pay for your student loans if you cannot pay for your vacation.

He was so ridiculously dumb that he expected me to go on vacations while I had student debt. A classic example of how the American economy works.

I am happy I got my free vacation albeit.

I have had WorldMark points for many years and decided to purchase some additional ones. At the presentation, on December 13, 1022, I applied for a Barclays Earner Card associated with Wyndham Rewards because the Worldmark representative encouraged it, telling us the following:
I was told there was a promotion to receive a bonus of 30,000 points when $1000 was spent during the first three months and that was enough points for up to four free nights in a Wyndham hotel. That was attractive, not because we travel frequently, but because we are retired on a fixed income and when we do travel, Wyndham has always had a good reputation.

The second reason the credit card offer was appealing was an offer to put Worldmark point purchases on the card with six months to pay it off without interest charged.

We charged the $1,000 necessary for the 30,000 points and on February 28, 2023 spoke with a Barclays representative at the number on the back of the card: (866.428.2424) about how the points for Wyndham worked and when we would be seeing the 30,000 points. The representative explained how Barclays points were transferred to Wyndham Rewards and that I should see the 30,000 points in 6-8 weeks after the March 2023 statement.

We had to get a Wyndham Rewards account set up, which we did. And, because we do not travel frequently, we assumed that all was going to proceed as explained but was taking a bit longer. But by July, when we were not seeing anything besides monthly spending points, I called Wyndham at 866.370.0728 and after speaking with someone then waiting 35 minutes for someone to come back on the line, I was disconnected.

This happened five more times with disconnects and a he said/she said scheme where Wyndham would have me call Barclays and Barclays would give me the same Wyndham number I'd just called that told me to call the Barclays number.

I spoke to someone at Worldmark a month ago, while in one of their resorts and this guy said he'd he'd give me 30,000 points because he felt badly, but I had to listen to one more of the horrible pitches, first! Ugh. However, this guy did believe the points he offered.

My complaint with the recent transaction where the Worldmark rep gave me 15,000 points he said he could give for "problems that arise", and then getting15,000 points for listening again to the same pitch I've heard many times, is that everyone there got the same 15,000 points so these were really a sympathy "gift" because the rep needed to fill up spots in the "pitch" room. These points had nothing to do with the original promise when I bought additional points. In my opinion I still am due those 30,000 points.

I then wrote to Board members of both Barclays and Wyndham and have now been pitted against these corporations that say I should have been told I could have $50 OR 30,000 points. But, I was not told this... believe me, for $50 I would not have taken out the card.

I find it interesting that Wyndham and Worldmark have become such a poorly run mix of corporations that they cannot honor that someone (the original Worldmark rep) may not have presented the Barclays card offer properly and that others at Wyndham Rewards and Barclays asked if I had the original paperwork for taking out the card... What? They took that paperwork when I signed up for the card. If anyone should be able to produce the paperwork, it should be Worldmark, Wyndham or Barclays. Of course, that would not prove that the original rep didn't present the information like they said he should have.

If I could get out of this Worldmark/Wyndham/Barclays system, I'd do it in a heartbeat. Beware of the entire problem before you purchase anything from this group!

I had a confirmed reservation on Reno for the night of Saturday, July 29th. I arrived with my family at ~7:00pm to check-in and was told they were overbooked and could not give me a room. No one had called to tell me this prior to my arrival and no one tried to find any other accommodations for us. I asked why I had not been notified when I had a confirmed reservation and I was told by the night-shift clerk that he couldn't help me and to call Worldmark. We were left stranded in Reno without a place to stay and by the time we found out, it was too late to call Worldmark for assistance.
We called them the next day and were given a case number, and a representative took down all the information. He told me they would follow-up within 3-5 days. A month later, and after Many follow-up calls, I still have not been able to talk to anyone who will help me get resolution. There is no accountability by anyone at Worldmark by Wyndham.

They are very poor at taking responsibility for their mishaps and lack of functioning applications. They are not for their customers in no shape, form, or fashion. Each representative say they will note the account for the next representative, you call the account is noted, but no one follows up. Everything is the customer's fault, they can tell you, the customer what you need to do and how you can make things work / better, but they don't focus on what they can do to make the customer's experience better or even how they can function better. I can say a lot more, but all I will say is, poor customer service to the maximum!

To Whom It May Concern,

I am writing to file a formal consumer report against WorldMark by Wyndham, a company that has demonstrated a shocking disregard for transparency, honesty, and ethical business practices. My experience with this company has been nothing short of a nightmare, and I feel compelled to share the details of my ordeal to warn others about the deceitful tactics employed by WorldMark by Wyndham.

I initially entered into an agreement with WorldMark by Wyndham for their timeshare services, which were marketed as an exciting opportunity to enjoy luxurious vacations around the world. However, my experience quickly turned into a nightmare. Firstly, I was promised that the service would be activated within 60 days, but it took an additional 30 days to see any progress. This delay was beyond the cancellation period, effectively trapping me in an agreement that I would have reconsidered given the true circumstances.

Furthermore, the company failed to disclose crucial information about their reservations system. I was shocked to discover that reservations are typically booked two years in advance, making it virtually impossible for any new member to secure their preferred vacation dates. This crucial detail was conveniently omitted during the sales process, leaving me and countless other unsuspecting consumers with a rude awakening when attempting to plan our trips.

Attempting to address these issues and cancel the service only revealed the true extent of WorldMark by Wyndham's unethical behavior. The cancellation team resorted to manipulation and abusive language in an attempt to prevent me from cancelling. Their disregard for customer concerns and resorting to such tactics is both appalling and unacceptable.

As if the deceptive practices weren't enough, the financial burden imposed by WorldMark by Wyndham is a staggering blow.

The financial debt and annual revolving dues have placed an undue burden on me, leaving me feeling trapped and deceived by a company that has no qualms about exploiting its customers.

I implore you to investigate WorldMark by Wyndham's practices thoroughly and take appropriate action to prevent other consumers from falling victim to their deceptive tactics. No one should have to endure the ordeal that I have faced at the hands of this unscrupulous company.