WorldMark by Wyndham Arvostelua 

Stay away from Worldmark. We haven't used a day there. We signed up w Club Wyndham. I know under the same umbrella co but we use our Club Wyndham pts. It was a reasonable sale and price. BUT Rob in Lake George, Utah sold us Worldmark on the RENTAL BUSINESS! Their words saying we can rent out our points because they have corporate reservations all the time at these PLUS we can rent out our Black Hills property in Vacation Share too and that isn't a thing. I should've confirmed that but didn't until later. THEY LIED. You can't do that. Rob told me he would teach me the rental bus, we'd pay for our fees. THEY WILL SAY ANYTHING DEPENDING ON YOUR SITUATION! Just don't fall for it like we did. They just want the sale. We were told later in FL using our Club Wyndham that Worldmark in Utah did it wrong and he needed to fix it (their words) all the while hiding that it will be another 19 grand! They used so many scamming sales tricks on us it is unreal.

I went to sales presentation at Worldmark Boulevard in Las Vegas today which lasted 2 1/2 hours. I said I had to leave but would come back next day. A few hrs. Later I got an email informing me of my new Worldmark credit card which I never said I wanted. They signed me up for a worldmark credit card without me knowing and ran hard credit without me knowing. This made me realize I couldnt trust anything they were selling me. I currently have 32,000 points and am a bronze member. they wanted to sell me 6,000 more points for $21,000.00 to access vip benefits and finance it at $350.00 per month including interest. My existing dues are $320.00 per month for my 32,000 annual credits. they said if I purchase vip benefits my payment of $320.00 per month for my bronze membership is no longer due since I would now be a vip owner paying $350.00 per month to pay off the $21,000 fee for joining via program.

Financial Considerations
A $21,000 purchase for 6,000 additional credits equates to about $3.50 per credit, which is roughly triple current resale market pricing (around $1.10–$1.40/credit depending on market conditions). Financing at $350 monthly implies high developer interest rates with long amortization periods. As such, resale acquisition or rental from existing owners often provides identical vacation options for a fraction of the cost—albeit without cosmetic VIP labeling.

Conclusion:
My current Bronze tier already permits nearly all functional booking abilities of WorldMark ownership. The proposed $21,000 VIP upgrade primarily grants modest luxury-tier perks that have questionable practical value against the substantial increase in financial obligation. Independent real-world reports highlight that such upgrades typically do not result in tangible improvements in booking flexibility or cost savings. Don't walk, but run from this sales pitch. I researched this information in my room/unit after leaving sales pitch saying using Perplexity AI.

Waste of time, waste of money, they will do their best to screw you and take your time and money.

Let me start by saying we sent in a cancellation letter on the 3rd day after signing (legally I had 5 days to rescind the contract). I'll write a follow up post after We have received the refund.
We got lured into a presentation on a trip to Vegas. In hindsight it feels like the predatory practices of a cult trying to recruit members. Here's what happened:
1. Approached by a female rep at the hotel. She acted like she was giving us perks out of kindness for listening to a 2 hour presentation. One perk was $75 in meal vouchers which she lied and said we could use anywhere. They were only valid at 3 hotels NOT including where we were staying.
2. A man met with us at the presentation and explained briefly the timeshare program. He never mentioned long wait times for availability of properties, but instead highlighted lower point costs for bookings 45 days or less before travel.
3. A 2nd man shows a group of us a video presentation along with his stand up comedy routine.
4. A woman met with us to run numbers to see if purchase was a good fit for our family based on how much we travel annually. She did NOT notify us that she was running a Hard Credit check when she asked for SS #. She then took us on a tour and gave misinformation & omitted important information about the time share resorts (Never mentioned cleaning fees, insinuating that they were included, misrepresented resort policies, and insinuated that it was easy to get the bookings of our choice (water front), never mentioning the lack of availability of popular destinations.
4. A 3rd man took us to get the perks promised by the rep at the hotel where it's discovered that the meal vouchers could not be used at our own hotel. He tried to take us on another tour. I told him of our time constraints and he misled us into thinking we'd be finished in time.
5. The woman meets us again, We agree to a price-point and sale. At this point I find out about separate maintenance fees, and the 12.99% interest. We don't agree to the interest, but she persuades us by advising to get a lower cost loan and pay off the balance in full.
6. Another man comes out and brings us sparkling cider to congratulate us on becoming a member. The whole room cheers and celebrates their latest suckers. (It happened at least 4 more times for others that were duped).
7. We were taken to another woman to read over and sign the contracts. It was a rushed process, especially with our time constraints. An contract item came up that we could not agree to, and we were going to cancel right then. We were advised on a loophole to circumvent the item. When asked about the maintenance fees increasing, she never told us that they go up a huge% per year! We were LIED to when asked if there was a rescission period where we could legally change our minds and cancel the contract. We were told NO twice. When we read each page thoroughly later several items were different from what we were told.
The whole process took 4 hours, much longer than the 2 we agreed to.
Everyone was EXTREMELY kind and generous throughout the whole process, actively trying to make personal connections with us. THAT WAS THE TRAP.

Since January 2025 I have contacted the Wyndham Cares team repeatedly to close my parent’s VIP WorldMark account. My father passed away late last year and my mother has been in memory care for Alzheimer's since 2021. Her care is very expensive and she no longer has the resources to pay Wyndham $600 a month in fees and is falling behind in payments.

Earlier this year I waited 20 weeks for the Wyndham Cares team to review the paperwork and POA info to allow them to discuss exit options with me. In June I was told there were no options at that time for buy back, forfeiture or cancellation. At their suggestion I contracted with Fidelity to sell the credits. Despite two discounts, we have not had a single response or offer. (No one in my family wants the service or can afford the fees; family transfer is not an option.)

Today I called the Wyndham Cares team and again was told there were no forfeiture/cancellation options at this time, but there was an option two weeks ago. They could not tell me when the next option would be available, instead they suggested I keep calling and maybe I'd get lucky and the option for cancellation would be available.

I've managed a lot of personal and business accounts and have never been told closing an account relied on luck.

My parents spent thousands for credits and various fees over the last 20 years. They enjoyed their trips, paid for what they bought and used, and now they need a way to close their account and get out. But the Wyndham Cares team continues to deny our requests and forcing my mom to pay for something she cannot use and we have repeatedly offered to forfeit.

I want them to take the credits and let us out!
Timeshares are such a scam and Worldmark has been awful to deal with.

At the time of purchase, I was explicitly led to believe that the Discovery Package would provide me with access to the same destinations available to full WorldMark owners, without significant restrictions. Hector Portillo made verbal assurances that availability would be similar to what was presented during the session.

However, I have since discovered that the Discovery Package is severely limited to a small number of less desirable locations, which was never disclosed during the presentation or in any supporting materials provided to me at the time of sale. I was pressured into the deal after being at the presentation for nearly 4 hours. I have attempted to contact Hector multiple times via phone and email with no response.

I've also called WorldMark customer service several times, yet the results are always the same, they want me to get in contact with the sales person, who isn't responding!

I believe this constitutes deceptive and misleading sales tactics, a clear violation of fair business practices. Had I been made aware of these limitations, I would never have agreed to this purchase. As a result, I have initiated a dispute with my credit card provider and am pursuing complaints with the Better Business Bureau, the California's Attorney General’s office, and the Consumer Financial Protection Bureau.

This review is about Worldmark Mission Valley, San Diego. DO NOT plan to purchase amusement park tickets from the concierge desk because a string is attached that YOU MUST attend a sales presentation.
I called ahead of our arrival date to inquire if we should purchase our amusement park tickets prior to arrival and spoke with the Supervisor, Kaye, she said "oh no we will take care of it here", "I won't be here that day but I'll inform my staff and they will take special care of you". I told Kaye that it would be me, my wife, and our 3 year-old granddaughter.
When we arrived our granddaughter was asleep in her car seat and my wife went in to check-in and buy amusement park tickets, I stayed with the little one.
After awhile my wife returned flustered and annoyed having been coerced into signing up for a Sales Presentation (the next morning) as a condition of buying amusement park tickets.
We arrived at the appointed time with our granddaughter (mind you both spouses MUST attend and you MUST stay for the entire 60 minutes to receive the tickets that you've already paid for). The "desk" had no idea when the Zoo opened and could care less that we had a 3 year-old sitting through a 60 minute presentation. They also showed no appreaciation that if we did "buy something from them" that it would result in significantly more time that we would NOT be at the Zoo. After the boring and useless presentation we were issued our tickets and left. ABSOLUTELY THE WORST PART OF OUR VACATION and all the Worldmark Staff cared about was that they did not make a sale.

Increased the required monthly payment for the "timeshare" (it's really just a subscription to visit their resorts very, very occasionally.) 1 or 2 minimal attempts to contact us were made (calls during the work day) which we're not in anyway distinguished from their other voicemails which are simply calls trying to sell you on a more expensive subscription. Because of this large-scale delinquency fee's were levied, interest accrued, and the account sent to a collections agency (all without us being aware at all) and it was only happenstance that one of the collections agency calls came through at a time to take the call, and luckily we decided it wasn't just a spam call. THEY DO NOT LEAVE MESSAGES! They won't attempt anything more than these spam-looking calls without voice mail or messages that you can look at determine what/who it is.

The collections agent with Aspen Collections (Ed Peirce) was a short-tempered, snide, irascible man who (likely due to distance) would pause in his insistences that contact efforts were up-to-standard (legally that might be correct, it looks like no one has to notify you of price changes or debt, they just have to collect from you. Don't ask me how that is just.) and when you would begin to speak because of the pause, he would shout at you that you weren't letting him speak, which he later just moved onto threatening with loss of contact (which I guess implies we'd have to pay via them pursuing legal action) even though the connection would be the only fault, and his temper over the connection (and assuming we we're interrupting him) were the issue.

Anyways, it appears to be really scummy, technically legal set of actions. But that's kind of been the Modus Operandi we've been witness to the entire time we've been "members". From fee increases, to changes without notice, to low return on investment, to endless solicitation, so on and so forth.

Save yourself thousands

Don’t get them. Impossible to book. Very expensive to maintain. I am unable to book any thing for 2 years to poor website and a terrible customer service

I deeply regret getting involved with WorldMark by Wyndham. I was pressured into purchasing a timeshare contract in January 2025 after an aggressive, high-pressure sales presentation that made misleading claims about flexibility, availability, and value.

Since the purchase, I’ve found the credit system confusing and restrictive, the fees excessive, and booking availability nearly impossible. When I tried to cancel or surrender the contract, I was transferred, hung up on, and stonewalled multiple times. It felt like they were deliberately avoiding helping me resolve the situation.

I’ve filed complaints with the BBB and the California Attorney General, and I’ve initiated a chargeback with my credit card company. WorldMark has made it clear they are not interested in customer satisfaction — only in locking people into contracts they can’t get out of.

I’m posting this to warn others: Do not trust this company. Do not sign anything. If it sounds too good to be true, it is

Beware of timeshare sales and the information they provide. they will manipulate you and not give you the facts. get everything they say in writing. I have had several bad experiences with Worldmark / Wyndham telling me stuff that is not true and ends up costing you a lot of money.

There are no properties available. Maybe, just maybe, properties will become available close to the time you want to be there, but that doesn't allow for planning in advance, e.g., vacation time, air fare, tickets to events. The time I've spent on the phone waiting for customer service is appalling. No one deserves this sort of bad service.

We have been WorldMark owners for twenty+ years. WorldMark was our favorite of six different timeshare ownerships we had. Until it wasn’t. Until Wyndham acquired WorkdMark and proceeded to degrade the WorldMark vacation experience. The upkeep, the amenities, the owner benefits have all continually declined at the WorldMark resorts since Wyndham took over, even though the maintenance fees keep increasing. Wyndham also acquired RCI. Not only am I unable to log into our WorldMark account since they completely changed the functionality of the website, but I can no longer log into our RCI account. WorkdMark supposedly was going to take steps to resolve my issue with their website, but they have failed and neglected to do so for the past two years. Our most recent stay at a WorldMark resort was in November 2024 but our issue with being unable to log in to our WorldMark account persists.

Wyndham has ruined WorldMark.

Low quality resorts mostly. This is an outsiders perspective, as my wife purchased platinum rewards a long time ago and I just tag along to the various locations. Over the years I’ve seen quite a few WorldMark resorts and they are usually very much the same and some are poorly managed. They have the same equipment in most units so at least you know what to expect. The problem is that the equipment is usually the cheapest quality possible. Let’s take the dishwasher. We are currently staying in a unit in Arizona and despite it being functional it washes so poorly we have to run it 3-4 times to get things clean. Another issue is that you cannot book a particular room in most venues so sometimes you end up overlooking the parking lot.

I’ve calculated it once and for the money spent we could easily book 4 star hotel rooms, resorts, or AirBNB. It’s really a suckers purchase (although I’m not telling my wife that - I did share the calculation with her).

Another thing is the continuous pushing to attend their sales pitches. I’ve been to one (I’m not an ‘Owner’) and refused to go after that. It’s just a terrible experience to go through. We unplug the phone and don’t answer the door as they keep on insisting.

From a hotel perspective it’s about 2 to 3 stars (there are some rare nice resorts, for example in Florida). But it’s not up to my standards generally and sometimes just pretty bad.

Another thing is that it’s not entirely my crowd. Just imagine Red Lion hotels. But that’s just me personally. Yeah I’m a little of a snob.

SCAMMERS!!!! The timeshare sales people sell you on something completely different than what this program actually is. They are extremely pushy and we signed a “contract” while literally walking into an uber. When we tried to get out of this because we have been unable to use it apparently all of the lies from the salespeople and the hurried contract which said something different than what we were told by salespeople is now “impossible” to get out of. The corporate lady was insanely unhelpful as well.

Do not purchase they are a scam. We have tried to book never available ! And to no avail now telling us it’s expired. WTH!!! No one told us we needed to book or else it expires. We paid over 6000$ and unable to use. Please don’t get roped into booking anything. Buying any time share with them.

I have been a Worldmarktheclub owner for almost 25 years. I intentionally only bought 7000 points because I could only afford to vacation every other year. Secondly, I personally did not like the quality of their resorts. BUT, the RCI trade availability has been fantastic. I have been able to trade and stay aT any resort I choose. Mostly Mexico and Hawaii and the Mexican resorts are clearly the best. I will be looking to buy more points, probably from a disgruntled owner once I retire.

Morning all, I'm Canadian with out an SSN#, before we signed with Wyndham contract, they told Myself and my wife that we were, approved for the Visa card and it would arrive, in the mail ,within 10 business days? This lie gives Wyndham, an way to stop people like Canadian, from getting out of the contract within their 7 day cancellation period. Beware Greg G

***DO NO BUY*****I bought this timeshare to spend time with my daughter and to own something for when I have grandchildren. They talked me into buying more shares stating that when my daughter was to inherit it she would be able to use points to cover the cost of the maintenance fees. This all sounded great except they went back on the promise of being able to use the points for the maintenance fees. I still would have continued paying except when I went on a vacation I had to go into an hour presentation where they asked me if I wanted to buy more points. Now let's be honest I already was in debt for $70,000 I didn't need to buy any more points. They ran my credit anyways without my consent and when my credit came back and said I didn't qualify, the man started being so rude to me and told me he was done with the presentation and he walked away. I didn't understand what was happening until after I left and I saw that they ran my credit for $100,000. I was a single mom how could I possibly afford $170,000 for a timeshare when I already had a home I was paying a mortgage on. I called them and asked to get out of my timeshare because I don't want to go and be treated like garbage just because I cannot buy more points. Don't make the same mistake I did because now my credit is so bad because I refuse to pay it and they won't take it back. I mean they're not out anything I paid on it for 3 years they got about 24,000 from me and can now resell those points at even more money. so they're not out anything. My few little vacations did not cost them $24,000.

I had an early Worldmark timeshare contract that explicitly stated that it was a No Housekeeping Contract. We don’t live on the west coast anymore so we decided to sell our contract. The titles and Contracts organization within Worldmark or Wyndham issued a written confirmation that the original contract was indeed a NHK fee contract. Upon selling the contract, the NHK fee contractually remains with the transfer to the new owner. My contract was sold and transferred in Oct 2024. The purchaser has not received the same number of credits and the annotation that it is a NHK fee contract. The contracts and title organization said it was a problem because they issue a new contract number and their pathetic computer system they developed doesn’t recognize it. They said which is documented in writing that they will hand write a N on the new contract keeping the NHK fee intact. They have created a fraudulent act costing me money, lying multiple times and are slow to never resolve. The documentation I have is clear and I will be seeking an attorney