Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Cheuk really helped me with working out the square meters of my flooring and answering all my questions. I appreciated the way I could reserve the flooring with a refundable deposit as another compan... Näytä lisää
Yritys on vastannut
I have had to change my order and the support I got from the lovely lady in customer services was amazing. She was knowledgeable and friendly and I really did feel they cared about my experience. She... Näytä lisää
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I’d like to say a big thank you to Maria at Wood N’ Beyond for all her help. From the moment I started looking, she was so friendly, patient and genuinely helpful. She took the time to understand w... Näytä lisää
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Yhteystiedot
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Erinomainen
6 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very positive experience from showroom…
Very positive experience from showroom all the way to deposit and payment, looking forward to receiving it shortly
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Riza was excellent
Riza was excellent. Provided great help and guidance and was super efficient when the store became busy. We drove up from south london to see the showroom and were glad we did as we found our floors. Thanks Riza
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great communication
Great communication, samples arrived on time very good quality, ordered flooring due to arrive in June, thank you
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Our Confidence Based on Recommendation
Our friend has used this product on several occasions and strongly recommends the company. As first-time customers, we have placed an order and are confident that the product and service will meet our expectations.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Great customer service from Cheuk!
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Always so helpful and flooring is superb
Always so helpful and flooring is superb
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We truly appreciate your feedback and are glad to know you had a good experience with us. We continuously work to ensure our customers receive the best possible service and product quality.
We would be happy to assist you again in the future. Thank you for your support.
Really happy with the advice Cheuk and…
Really happy with the advice Cheuk and staff provided. Looking forward to receiving out new flooring.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Thank you for your help
Thank you for your help, Maria. Excellent at helping me through the process.
Managed Water Limited
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent Customer Service and product.
Excellent Customer Service and product.
I highly Recommend
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with your experience. Providing excellent service and quality products remains our priority.
We look forward to welcoming you back again soon.
Excellent service from the staff
Excellent service from the staff. They held onto the flooring until the builders were ready.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We truly appreciate your feedback and are glad to know you had a good experience with us. We continuously work to ensure our customers receive the best possible service and product quality.
We would be happy to assist you again in the future. Thank you for your support.
Great product & great service as always…
Great product & great service as always 👍
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you very much for your positive review. We are delighted that you were satisfied with both our service and products. Maintaining high standards for our customers is very important to us.
We hope to have the pleasure of serving you again soon.
Vastaus yritykseltä Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
💖 ⭐️ THANK YOU NATALIA!
💖 Fantastic customer service from Natalia and the Team at Wood and Beyond. My first choice wasn't available but the alternative Natalia recommended was even better, plus a great discount. Efficient, excellent product knowledge, professional and genuinely warm and friendly. THANK YOU! 👏🏾
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Natalia the customer service agent I…
Natalia the customer service agent I dealt with was fantastic, nothing was too much trouble. Great company.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very easy to change an order following…
Very easy to change an order following unexpected delays.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We truly appreciate your kind review and feedback.
Amended review - Sorry but I won't be back again.
*** AMENDED - I was asked to provide this review BEFORE progressing with the order to qualify for a discount - here's what happened afterwards:
I'd previously bought flooring from Wood and Beyond and needed more to extend it into another room. As my original flooring had been discontinued, I contacted them for advice and specifically asked them to recommend the closest replacement.
Unfortunately, the product they recommended turned out to be very different from what I already had. Although the sample looked like a reasonable match, once installation started we discovered:
The board lengths were much shorter, creating a noticeably different pattern.
The flooring used a different tongue-and-groove system instead of click-fit, meaning every board had to be glued together.
We had to purchase additional accessories that weren't made clear upfront.
The installation took an extra day, costing me around £200 in additional labour.
The finished floor was significantly lighter than both my existing flooring and the sample I had been shown.
By the time these issues became apparent, we'd already scheduled the fitter and started laying the floor, so returning it simply wasn't a realistic option.
To be fair, customer service remained polite throughout and they did respond to my emails. However, I was disappointed that the resolution offered was simply to return any unopened boxes, which wasn't practical once the installation was underway.
My biggest frustration isn't the natural variation you expect with wood flooring—it's that the key differences between the original product and the recommended replacement weren't explained before I purchased it. Had they been, I could have made an informed decision or chosen a different product.
A disappointing experience from a company I'd previously been happy to use.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Customer service has been fantastic…
Customer service has been fantastic while choosing flooring. Waiting for samples confident that we will find something suitable. Cheuk has been really helpful. Thank you
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Passing on this Recommendation
Wood and Beyond were recommended by a friend. I visited their store where they had a very good selection of samples to look through. Their big wooden panels that you can easily lie on the ground made choosing something quick and painless. The price was fantastically competitive as well.
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Great service and lots of quality…
Great service and lots of quality samples for you to look at . Thanks .
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We truly appreciate your kind review and feedback.
Vastaus yritykseltä Woodandbeyond
Thank you for your review.
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