Wickes - Maidstone Arvostelua 

Great helpful customer service, plumbing advise from the guy in the cowbow hat, and Till service from Jim was exceptional, what a team.

A really refreshing experience thanks to the friendliness and knowledge of Jim (Maidstone). I find DIY places a bit intimidating as a woman, but Jim’s friendliness made any nerves ebb away quickly. He was jovial, relaxed, friendly and shared his extensive background in paint, offering that we could draw upon it if we ever needed guidance.
Customer purchases can be so impersonal and sterile, but Jim went way beyond a transaction and delivered exceptional service which is long forgotten in modern society. Thank you Jim.

Jim on the till was a happy, welcoming chap 😊

My husband and I went today to the Wickes branch in Maidstone, Kent. The store was clean, neat and nicely cool for a hot day. We found everything we needed and Jim was extra specially helpful, really went above and beyond for us. We're very grateful for his help. Jim is a real credit to the branch and to the wider company

Jim was great. Helpful and friendly, sorted everything we needed.

Customer Services were brilliant and took time to help me find what I needed.

At the till Jim (Maidstone Store) was friendly and showed that my custom was valued.

Great experience for a few drill bits, buckets and impact driver attachments, so much better selection than B&Q.

Thanks Wickes

Shout out to Jim for helping me with my recent paint purchase. Wickes is always my preferred store for DIY projects.

The service and help from Jim was exceptional he helped carry a heavy item from the rear of the store to checkout and even offered to carry to our car, also Tasha on the checkout was very happy and cheerful even though it was half an hour from closing.

Jim was bright friendly and professional, great old fashioned service, give this man a pay rise.

Couldn’t find the items we were looking for but Jim jumped to the rescue. Very helpful and friendly customer service.

Wickes is my go to store for supplies for my handyman business. Its convenient and stock levels are generally good. Shout out to Jim for his help with some recent returns that were handled without any fuss

I just want to give a big shout out to Michael in the maidstone store . I asked for help with some screws that was missing from a flat pack. I had no idea where they were and what I needed . It was nearly closing time and he was so helpful. Not rushing and making sure I had what I needed . Thanks so much to Michael. Top fella 👍

I bought 6 bags of 1mm gravel from Wickes Maidstone. It was a shame the bags were wet and leaking muddy water, however the service i received from Jim was superb. He loaded the bags into my car and also searched for some plastic to cover my boot. He also returned my trolley for me. Thank you Jim, very much appreciated.

Siobhan is amazing. Her service is the best I've ever had. Give the girl a payrise! Tracy is ok as well

Great service from Jim.

Great customer service from Jim on service tills! One of the hottest days of the year and he was really friendly, professional and happy to help me. I don’t usually write reviews but think Jim deserves some recognition for 5* customer service 😊

Popped to the Maidstone store for a couple of bags of plaster as they are the most convenient place to collect from. There was a full pallet in stock which was a bonus. Once at the tills Jim was very patient, checking the balance of a voucher from a work discount as I’ve no other way of checking it. The staff at the store always seem to be cheery and their customer service very good indeed.

Exceptional customer service from Jim in Maidstone branch.
Few days ago, (can't remember the actual date) my husband send me to pick up a bag of builders sand from Wickes.
Jim was so helpful, got me trolly, got the sand for me and after paying, I requested could he put it in the car for me as I have bad back and knees issue. He was happy to help.
Many thanks Jim

Very helpful and friendly staff

Exceptional customer service from Jim in Maidstone branch