Same as all the other one star reviews. They took £49 from my account without me signing up and dint see it till the second month. They might not actually be doing anything wrong but they are not maki... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Complained via their webchat due to an unauthorised charge of £49.00 after a 24 hour trial period. As I complained and asked to be refunded the ability to live chat was removed and I could... Näytä lisää
Yritys on vastannut
Whocall est un outil utile pour enrichir les données et prévenir la fraude, mais le prix peut être un peu élevé pour les petites entreprises. Bien que les fonctionnalités soient bonnes, il faut peser... Näytä lisää
Yritys on vastannut
Paid for the trace on 1 call = £0.50, then find they charged the same account £48.50 for a subscription I did not authorise. Now having trouble cancelling the subscription on WHOCALL internet site. D... Näytä lisää
Yritys on vastannut
1,5
Huono
34 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Same as all the other one star reviews
Same as all the other one star reviews. They took £49 from my account without me signing up and dint see it till the second month. They might not actually be doing anything wrong but they are not making it clear. What they are doing is acting on peoples trust but they are not trustworthy. In short, They are scammers
10. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello,
We understand your concern. All subscription details are clearly indicated in our terms, and users have the opportunity to cancel during the trial period.
Please reach out to our support team to clarify your account and resolve any issues:
📞 +44 20 4579 3322 (Monday to Friday, 9:00 AM – 6:00 PM)
📧 contact@whocall.co
Unauthorised Transactions & No contact avenues
Complained via their webchat due to an unauthorised charge of £49.00 after a 24 hour trial period.
As I complained and asked to be refunded the ability to live chat was removed and I could no longer contact them via this option, further more their phone number does not go through to a person and simply ends the call after a hold loop.
Would a reputable business operate like this?
Operated by Wizorg Ltd, of which you can find the directors information via companies house.
Very much doubt the services being provided are accurate or legitimate.
Will be escalating to trading standards if my refund is not forthcoming within 24 hours.
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello,
We’re sorry to hear about your experience and understand your frustration.
Please note that our service can be tested before any commitment, and our team is here to review your situation and assist you promptly.
We encourage you to contact us directly at contact@whocall.co or by phone at +44 20 4579 3322, Monday to Friday, from 9:00 AM to 6:00 PM. We are committed to helping you resolve this issue.
Best regards,
The WhoCall Team
Watch out Possible Scamm
Watch out! They tried get money from my account unauthorized. Possible Scamm!
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello William,
We’re sorry to hear about your experience and understand your concerns.
Please note that our service can be tested before any commitment, and our team is here to review your situation and assist you promptly.
Feel free to contact us at contact@whocall.co or call us at +44 20 4579 3322, Monday to Friday, from 9:00 AM to 6:00 PM.
Best regards,
The WhoCall Team
If I could give less than 1 star rating…
If I could give less than 1 star rating I would. I paid a 50p fee to check a phone number and the next day £39 has been taken. They say it's clear to see the charges but not when paying. I have since had the subscription cancelled and a refund is in the process but. Your online account is so basic there is no option to unsubscribe. You tried to tell me it had been too long to receive a refund. I contacted you on the day it was taken. Less than 24 hours is not justified in keeping a month fee for something you don't clearly lay out. There are people that will be willing to pay but don't con those that can't or won't. Please be more mindful and give people their money back when you took it under false pretences.
14. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Amy Marie O'Neil,
Thank you for sharing your experience with us. We are truly sorry for the inconvenience caused by the unexpected charge. We understand how frustrating this situation can be and appreciate your feedback regarding the clarity of our subscription terms and the online account features.
Please know that our team is committed to reviewing cases like yours carefully, and we always encourage users to contact us promptly to resolve any issues. We hope the refund process will be completed smoothly for you.
If you need any further assistance or have questions, please don’t hesitate to reach out to us at contact@whocall.co or by phone at +44 20 4579 3322, Monday to Friday, from 9:00 AM to 6:00 PM.
Best regards,
The WhoCall Team
This is an inertia selling scam
This is an inertia selling scam. I have requested a full refund from WHOCALL and will be pursuing this through the Small Claims Court if the refund is not forthcoming.
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello ROBERT TALBOT,
Thank you for sharing your feedback — we’re sorry to hear about your experience.
Please be assured that it is never our intention to mislead or impose unwanted charges. The subscription is proposed during the order process and confirmed before any payment is finalized. That said, if you believe you did not give clear consent, we fully understand your concern and take it seriously.
We encourage you to contact our support team directly so we can review your request and find a fair resolution.
Our team is available from Monday to Saturday, 8am to 8pm, by phone at +44 20 4579 3322 or by email at contact@whocall.co.
Kind regards,
The whocall.co Team
I have been charge a subscription fee…
I have been charge a subscription fee without signing up. Can you please cancel my subscription.
Regards
L.Lynch
26. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Laura,
We’re sorry to hear about your concern and would like to assist you as soon as possible.
Please note that our subscription details are clearly outlined during the sign-up process. However, if you believe you were charged incorrectly or did not intend to subscribe, we are happy to review your case and assist with cancellation.
Kindly contact our customer support team at +44 20 4579 3322 or email us at contact@whocall.co so we can resolve this matter promptly.
Best regards,
The WhoCall Team
SCAM! SCAM! SCAM!
Its a real SCAM. DON,T USE THE SERVICE, agreement was .50p but they charged 49.00.
20. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Konstantin Egorov,
We are sorry to hear about your experience and appreciate your feedback.
Our pricing details, including any charges, are clearly stated during the registration process. We strive for transparency and never intend to mislead our users. We understand that this situation may have caused frustration, and we would like to assist you in resolving any concerns.
Please reach out to our customer support team at +44 20 4579 3322 or contact@whocall.co so we can look into your case and provide a solution.
Best regards,
The WhoCall Team
Whocall est un outil utile pour…
Whocall est un outil utile pour enrichir les données et prévenir la fraude, mais le prix peut être un peu élevé pour les petites entreprises. Bien que les fonctionnalités soient bonnes, il faut peser le coût et les avantages. L'intégration dans notre CRM s'est bien passée, et le support a été d'une grande aide, mais il faut du temps pour maîtriser toutes les fonctionnalités.
25. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que notre service WhoCall a répondu à vos attentes. Votre satisfaction est notre priorité, et vos encouragements nous motivent à continuer à offrir un service de qualité.
Si vous avez des questions ou besoin d’assistance, notre service client est disponible du lundi au samedi, de 8h à 20h, par téléphone au +33123456789 ou par email à contact@whocall.co.
Cordialement,
L’équipe WhoCall
Le service fait le travail
9. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Bonjour Chloé Roux,
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que notre service WhoCall a répondu à vos attentes. Votre satisfaction est notre priorité, et vos encouragements nous motivent à continuer à offrir un service de qualité.
Si vous avez des questions ou besoin d’assistance, notre service client est disponible du lundi au samedi, de 8h à 20h, par téléphone au +33123456789 ou par email à contact@whocall.co.
Cordialement,
L’équipe WhoCall
Shameful business practice
I wanted to check one number only to discover that I was signed up to a subscription without my knowledge or permission. It’s cost me £147.20 so far and although I’ve asked for a refund I’m not very hopeful. I’ve now unsubscribed but why should I have to when I didn’t subscribe in the first place?
14. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hi Steve Peers,
We’re sorry to hear that your experience didn’t meet your expectations. We understand your frustration and would like to resolve this issue promptly.
Please contact our customer service team to review your situation. We’re available Monday to Saturday, from 8 a.m. to 8 p.m., by phone at +442033189307 or by email at contact@whocall.co.
Your feedback is valuable and helps us improve our services. Thank you for your understanding.
Best regards,
The WhoCall Team
Scam website save your money & don’t use
Scam website. Don’t use
I used it to see more info on a phone number. I paid £0.50 for 1 time use. 2 days later they took £48.90 for monthly subscription which I never signed up for. They’ve set it up in an order that even if u don’t want subscribe they will automatically sign u up & take the money. Furthermore there was no information I could even find on the phone so waste of time & money. Still trying to get refund for it. Also funny enough the number they provide for dispute is also unavailable or u need to pay to be able to call. Horrible!!!
25. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Komall Rawat,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +44 20 4579 3322 or by email at contact@whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
What a con I wanted to check one number…
What a con I wanted to check one number out and at 50c thought that's OK. Then see not only the 50c but €48.50 as it had been 24 hours. I have cancelled my subscription but had no idea till I looked at my bank account.
This is hidden in Ts&Cs
2.1 The cost of using the Service is as follows: During the first 24 hours from your registration, clients have the option to test our Service for a fee of €0.50 ("Trial Period"). After these initial 24 hours, unless terminated within that timeframe, a subscription is automatically initiated on a monthly basis for a monthly fee of €48.90. Unless canceled, this subscription is automatically renewed on a month-to-month basis, and the designated card is automatically charged.
Don't do it it's such a con and the number I had they gave an unsubstantiated name with no address.
DO NOT USE THEM
Update whocall asked me to call or send email to them the email address is wrong to. Looks like I have to call and if I'm lucky I'll get a refund in 10days. They are quick enough to take it in 24 hours.
Watch this space
21. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Aaron,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +44 20 4579 3322 or by email at contact@whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
My little brother wanted to find a…
My little brother wanted to find a number out and showed me this, I stupidly agreed to let him and it said it would be 50p, the payment went but it didn’t seem to do anything so I swapped emails to see if that work for again another 50p, what they don’t tell you is the hidden subscription fee after 24hours ( unless you go searching for it which I stupidly didn’t) that’s lead to TWO £48 subscription payments come out of my bank account that’s nearly £100 and looks like I won’t be seeing that again, tried to contact but nothing so will have to try go through my bank to get it back, I cancelled them as soon as I realized I’d been signed up twice but it was just past the 24 hour mark. This business will scam many in the same way
11. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello James Kenningley,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at contact@whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
ABSOLUTE PIECE OF S**T OF A COMPANY
ABSOLUTE PIECE OF S**T OF A COMPANY
ABSOLUTE PIECE OF S**T OF A COMPANY! PAID 50P FOR A SUPPOSED LOOKUP DETAILS OF A PHONE NUMBER, ONLY TO HAVE £48 TAKEN FROM MY ACCOUNT THE VERY NEXT DAY! NOWHERE ON THEIR WEBSITE DOES IT STATE YOU HAVE SIGNED UP TO A SUBSCRIPTION SERVICE!
AVOID AT ALL COSTS!
5. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Keith Rowand,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Truffa
Fanno pagare sono 0.50€ per il servizio ma non ti forniscono tutte le informazioni che dicevano di aver trovato. Inoltre ti arriva due giorni dopo un addebito sulla carta di 48.90€ per un abbonamento nascosto che ti hanno attivato
8. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Salve Fabrizio De Felice,
Ci dispiace di non aver soddisfatto le sue aspettative. La ringraziamo per il suo feedback, che ci permetterà di migliorare il nostro servizio.
Rimaniamo a sua disposizione dal lunedì al venerdì dalle 9 alle 18 telefonando al +33 1 88 31 40 47 o inviando un'e-mail a www.whocall.co. Riceverà sempre una risposta da parte nostra, quindi non esiti.
Il nostro servizio clienti rimane a vostra completa disposizione.
Vi ringraziamo per la vostra fiducia.
Cordiali saluti,
Il team di Whocall
ABSOLUTE PIECE OF S**T OF A COMPANY
ABSOLUTE PIECE OF S**T OF A COMPANY! PAID 50P FOR A SUPPOSED LOOKUP DETAILS OF A PHONE NUMBER, ONLY TO HAVE £48 TAKEN FROM MY ACCOUNT THE VERY NEXT DAY! NOWHERE ON THEIR WEBSITE DOES IT STATE YOU HAVE SIGNED UP TO A SUBSCRIPTION SERVICE!
AVOID AT ALL COSTS!
PEOPLE WHO RUN THESE COMPANIES DESERVE NOTHING BUT DEATH.
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Sam Mackenzie,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Scammers..
Scammers... Charge 50p to view a number then signed me up to a subscription without me knowing for 48.90 a month. DOES ANYONE KNOW HOW TO GET YOUR MONEY BACK?
27. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Thomas Flynn,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Used this service and now im regretting that
Used this service, paid £0.50
Only to see attempts to take an unauthorised payment of £48 the next day.
I contacted my bank and they was really helpful and blocked them from taking any thing at all.
But i viewed my account today and yet again a declined payment…of £48 I have no words that can explain just what F**king dirty ruthless excuses for humans are actually living amongst us.
Just lawless, moral-less, relentless creatures
One day it will be taken from them in the same way theft!
That will upset you..when you can NOT buy food for your family.
Saddening.
19. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello ELLEN PRICE,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
SCAM SCAM SCAM!!!!
SCAM SCAM SCAM!!!!
I echo all the other 1 star reviews!
Luckily I paid the 50p from an account I only keep a few pounds in at any one time so they were unable to take to £49.50 they tried too take.
Nothing mentioned anywhere about this fee after the 50p initially paid.
Plus random name as stated in other reviews for the number given which could have caused great issues if I’d used this incorrect information!!!
25. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whocall
Hello Nichola Malone,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Vastaus yritykseltä Whocall
Hello Timothy Lai,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Friday from 9am to 6pm by telephone on +33 1 88 31 40 47 or by email at www.whocall.co. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The Whocall team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.