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Whimsydiy Arvostelua 

11
•
TrustScore 3.5/5 tähteä

3,6

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Kirjoita arvostelu

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

11 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(11)

11 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu

Teemme arvostelujen tarkistuksia

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää
Saanut 4/5 tähteä

Quick response to an issue with the…

Quick response to an issue with the packaging (damaged in transit).
I can't comment on the finished product. I haven't used the mosaic kit yet, but checked the contents and all seemed correct

9. lokakuuta 2026
Oma-aloitteinen arvostelu
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hi Jacqui,Thanks for your feedback,we will also further communicate with the logistics team to optimize packaging and shipping processes to prevent similar incidents from recurring.We hope you enjoy your creative journey!

Saanut 5/5 tähteä

Product arrived quickly and as…

Product arrived quickly and as advertised. I haven't used the mosaic kit yet, but checked the contents and all seemed correct. I did have a small issue ( my fault, actually) and customer service has been very responsive and helpful. A good experience all around!

30. syyskuuta 2026
Oma-aloitteinen arvostelu
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hi Sue!Your support means a lot to us and motivates us to keep improving. Have a great day!❥(^_-)

Saanut 5/5 tähteä

Quick response to shipment problem!

Quick response to an issue with the packaging (damaged in transit). The otter kit looks good!

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hi! Thank you so much for your kind feedback. We're glad we could resolve the shipment and packaging issues quickly, and that you're happy with the otter kit. Enjoy! 🦦

Saanut 5/5 tähteä

They have good customer response and…

They have good customer response and issues were resolved.

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hello！We appreciate that and your affirmation is our motivation to move forward.We will do it better.Have a nice day.We wish you all the best！❤️

Saanut 1/5 tähteä

The item I purchased and the item I…

The item I purchased and the item I received is a total SCAM. I wish I could show you what I received. Paypal should never allow this company to receive money from you. I must receive a refund. I have tried to work with the company with zero communication because they know they are a SCAM.

SO, I finally hear from the company ONLY after they see this review. They agree to refund my money but ONLY after I update this review and say that everything was resolved.
"Please reply to this email after you have made the adjustment, and we will process your refund immediately."
I will NOT adjustment this review. What I said was honest and truthful and will not compromise myself and I will continue to warn others about the scam I received from this company.
If they don't want to refund my money, I can always contact the Better Business Bureau or write more reviews. Yelp will be next.

5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hello Annette,
Thank you very much for taking the time to share your shopping experience. We sincerely apologize for the issues you encountered with WhimsyDIY.
We take the concerns you raised regarding product quality and the refund process very seriously. We have checked our system but have not yet found an order that perfectly matches your description; this may be due to a system synchronization issue or a discrepancy in the recorded order number.
To help us verify the situation and resolve the issue as quickly as possible, could you please contact us directly at contact@mail.whimsydiy.com and include your order number?
Our customer service team will prioritize your email and do their utmost to find a solution that is satisfactory to both parties. We look forward to hearing from you so we can set things right.

Saanut 2/5 tähteä

Glass pieces inaccurate

Got as the butterfly as a Christmas gift but the glass is no where near the right size. The wooden board is way too intricate, and the chunks of glass are far bigger than they should be.

15. helmikuuta 2026
Oma-aloitteinen arvostelu
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hello Esme！Thank you very much for your attention and support for our products, and I also understand your current mood. We value your feedback and regret that this product did not meet your expectations.If you have any questions or need further assistance, please feel free to contact us via email （the customer service email address：contact@mail.whimsydiy.com） and they will serve you as soon as possible.❤

Saanut 5/5 tähteä

Christmas gnome ornaments

Took a bit to receive, customer service replied promptly to my query about ETA. Received in time for family crafting at Thanksgiving. Final product (an adorable Christmas gnome ornament) turned out so cute! No two exactly alike (and I ordered four kits!), took a bit of focused attention and creativity but a huge hit for all! Thank you for a fun, family crafting experience!

24. marraskuuta 2025
Oma-aloitteinen arvostelu
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hi!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)

Saanut 5/5 tähteä

Happy Customer.

Purchased the 1/4 Sunflower Glass Mosaic Kit as a Christmas gift. At first I did not realise it was from China so I emailed and asked if it would be delivered in time for Christmas, as I had left it a little late. They immediately replied and said they had prioritised delivery for me. The package arrived in plenty of time for Chrismas.
The packaging and product parts were of a very high standard and made a most suitable gift. I can't comment on the finished product as the recipient has not made it yet.
So glad I did not read the reviews beforehand, as I found the product professionally packaged and of a good quality. The customer service was excellent and responsive.

10. joulukuuta 2025
Oma-aloitteinen arvostelu
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hello Colin!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)

Saanut 1/5 tähteä

Ordered never got product had to put in…

Ordered never got product had to put in a dispute with credit!! emailed vendor several times no response. No customer service will tell everyone to avoid this site.

4. joulukuuta 2025
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hello Marcella！We sincerely apologize for any negative experience our products/services may have caused you.We've learned that you filed a complaint through payment channel regarding a transaction with our company. We take every customer's experience very seriously and promise to learn and improve from this experience to ensure we can provide more satisfactory services in the future.

Saanut 2/5 tähteä

Package took forever & tile colors inaccurate

Package took forever to get here (literally shipping from China) and the kits were great, I just wish the color of my tiles matched the picture better. I did the highland cow, and the ‘body’ tiles were not the right color and matched too closely to the ‘tusks’ and ‘nose’ parts.

4. joulukuuta 2025
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hello Liz！We are very sorry for the inconvenience caused to you. Could you pls share some pictures for us check?And our customers service team has contacted with you,please check your inbox.We will continue to work hard to improve our services to better meet your needs.

Saanut 1/5 tähteä

Never received item.

Never received item.

4. joulukuuta 2025
Whimsydiy-logo

Vastaus yritykseltä Whimsydiy

Hello Julie!Your package has been delivered on January 12th!We are optimizing logistics to ensure that future orders are delivered on time.We will continue to work hard to improve our services to better meet your needs.Thank you for your understanding and support!

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