Simon was a great help throughout the process. He provided clear, well-detailed information and took the time to explain everything thoroughly. I felt the advice given was honest and balanced, which m... Näytä lisää
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Rob at Wheatley Car Centre was very friendly and professional. He had a welcoming manner that made the process easy, especially after a stressful visit to another garage. I never felt pressured, which... Näytä lisää
Yritys on vastannut
I appreciated the relaxed approach during my visit. There was no pressure to make a quick decision, and I was given plenty of time to consider my options. The staff provided clear and honest advice,... Näytä lisää
Yritys on vastannut
Bought a Volkswagen Polo and was very impressed with how smoothly everything went, from the test drive to the handover. The dealership felt well organised, and the atmosphere was good. George was prof... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
About Us Wheatley Car Centre and Sturdys Castle Car Centre are trusted, long-established used-car dealerships known for supplying quality vehicles at competitive prices since the early 1980’s. Both centres carefully select and thoroughly inspect every car to ensure reliability, safety, and excellent value for money. Each vehicle is presented with clear, honest descriptions, accurate condition reports, and service history details where available, giving customers full confidence when choosing their next car. Why Buy From Us • Reputable, well-established dealerships with years of customer trust • Wide range of quality used cars to suit all budgets and needs • Every vehicle is fully inspected and prepared to a high standard • Transparent, accurate descriptions so you know exactly what you’re buying • Friendly, knowledgeable teams offering a smooth, pressure-free experience • Commitment to great value and exceptional customer care • Still not sure, check out our reviews from the people that matter If you have any questions or would like to arrange a viewing or test drive, please give us a call — we’re here to help.
Yhteystiedot
138-144 London Road, Wheatley, OX331JH, Oxford, Yhdistynyt kuningaskunta
- 01865 874046
- sales@wheatleycarentre.co.uk
- www.wheatleycarcentre.co.uk
4,6
Erinomainen
57 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Felt very welcomed and well informed
Simon was a great help throughout the process. He provided clear, well-detailed information and took the time to explain everything thoroughly. I felt the advice given was honest and balanced, which made it easier to make decisions without feeling pressured. Simon also kept me updated at every stage, so I always knew what was happening. It felt like he genuinely wanted to ensure I had all the facts before moving forward. I left feeling confident about my choices and happy with how things were handled.
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you, Asma, for your fantastic review and five-star rating! We're delighted to hear that Simon provided you with such clear and honest guidance throughout the process. It's great to know you felt confident and well-informed every step of the way. We truly appreciate your kind words and look forward to assisting you again in the future at Sturdys Car Centre.
5 star experience
Rob at Wheatley Car Centre was very friendly and professional. He had a welcoming manner that made the process easy, especially after a stressful visit to another garage. I never felt pressured, which was such a relief. Rob explained everything clearly and was easy to talk to, which helped me feel much more comfortable about making decisions. It felt like he genuinely wanted to help, not just make a sale. I appreciated the straightforward and relaxed approach.
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Mr Davidson, we are thrilled to hear about your positive experience at Wheatley Car Centre. It is great to know that Rob's friendly and professional approach helped make the process easier and more comfortable for you, especially after your previous garage visit. We will be sure to pass on your kind words to him. Thank you for taking the time to leave us such a thoughtful review and a five-star rating!
I appreciated the relaxed approach…
I appreciated the relaxed approach during my visit. There was no pressure to make a quick decision, and I was given plenty of time to consider my options. The staff provided clear and honest advice, which helped me feel confident in my choices. They also took the time to explain what I could expect from their services after the purchase, which made me feel well looked after. This gave me confidence that I could rely on them for future servicing and repairs.
I left feeling satisfied with the service provided and look forward to returning when needed.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you, Mike, for your fantastic review and five-star rating! We're thrilled to hear that you appreciated our relaxed, no-pressure approach and found our advice clear and honest. It's great to know we could provide you with the confidence and satisfaction you deserve. We look forward to welcoming you back to Wheatley Car Centre for any future servicing or repairs!
Warranty and Service
My 83-year-old father purchased a car from this garage a few months ago and was initially very pleased with both the vehicle and the service he received.
A few months later, the driver's side wing mirror became loose and the mirror glass fell out of the housing. When he took the car back, he was informed that the mirror had previously been glued in place and that vibration had caused it to come loose. This suggested that the issue existed before he purchased the vehicle.
Given that the car was supplied with a warranty, my father reasonably expected this repair to be covered. However, when he collected the car, he was presented with a bill for £350 for the repair work.
We feel this should have been covered under the warranty, particularly as the fault appears to have resulted from a previous repair rather than anything caused during his ownership. My father was left disappointed and confused by the situation, especially as he had trusted that the warranty would provide protection against exactly this type of issue.
While the sales experience was positive, our experience when dealing with a warranty claim has left us questioning whether the warranty offered provides the level of cover customers might reasonably expect. Unfortunately, based on this experience, I would be reluctant to recommend the garage to family and friends.
***********************************************
Update:
Thank you for your response and for dealing with this matter so quickly.
I appreciate the apology and the way you have acknowledged that things were not handled as they should have been. I am also grateful that the refund was processed so promptly following my complaint.
My father was understandably disappointed by the situation, particularly as he had been very happy with both the vehicle and the service he received when he first purchased the car. However, your willingness to accept responsibility, refund the repair cost and review your internal procedures has helped restore our confidence.
Please pass on our thanks to everyone involved in resolving the issue. We appreciate the professional way in which the matter has now been addressed.
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Please accept our sincerest apologies for what has happened regarding your father’s vehicle and, in particular, the £350 charge for the wing mirror repair.
Having reviewed the circumstances, we completely understand your frustration and disappointment. This situation should never have occurred, and we are genuinely sorry that your father was placed in this position, particularly after initially having such a positive experience with us.
It is especially concerning that the mirror had previously been glued into place and that the subsequent failure appears to have resulted from that earlier repair. Given the circumstances and the warranty provided with the vehicle, we fully appreciate why your father reasonably expected this issue to be covered.
We would also like to apologise for the way the matter was handled. An internal procedure has failed in this instance, and we accept responsibility for that. This should have been identified and dealt with appropriately before any charge was presented to your father. We are taking this very seriously and will be rectifying the internal procedure immediately to ensure that this type of situation does not happen again.
Most importantly, we will be issuing a full refund of the £350 repair charge. We hope this goes some way towards demonstrating how sincerely we regret what has happened.
We are particularly sorry that this experience has affected your confidence in us and has left you questioning the level of service and warranty protection we provide. That is absolutely not the experience we want for any customer, and certainly not for someone who had previously been pleased with both the vehicle and the service received.
Please extend our sincere apologies to your father. We are very grateful that you have brought this matter to our attention, as it has highlighted a failure in our internal process that we can and will address.
Once again, please accept our profuse apologies for the inconvenience, confusion and disappointment caused. We hope that, following the refund and the corrective action we are taking internally, we can restore your confidence in our garage.
Purchased an Audi Q3 and the handover…
Purchased an Audi Q3 and the handover process went smoothly. Everything was explained clearly, and care was taken to ensure I was satisfied before leaving. The attention to detail during the final steps of the process left a positive impression.
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you for the fantastic review and five-star rating, Jeff. We're thrilled to hear that the handover process for your Audi Q3 went smoothly and that you appreciated the attention to detail. Your satisfaction is our priority, and we're glad we could leave a positive impression. Best wishes from all of us at Wheatley Car Centre!
Excellent experience
Bought a Volkswagen Polo and was very impressed with how smoothly everything went, from the test drive to the handover. The dealership felt well organised, and the atmosphere was good. George was professional and friendly throughout, making the process straightforward. Really pleased with the car. Thank you!
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
We're thrilled to hear about your positive experience at Wheatley Car Centre, Clare. It's wonderful to know George made the process smooth and straightforward for you, and we're delighted you’re pleased with your Volkswagen Polo. Thank you for your fantastic review and five-star rating!
Nice car dealership
The atmosphere at the dealership felt welcoming, and there was no sense of being pressured into making a decision. It made the process of purchasing my Audi A6 Avant much more relaxed. The waiting area was comfortable too, which added to the experience. Everything felt straightforward and easygoing.
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Neil, we're glad to hear that your experience at Wheatley Car Centre was welcoming and relaxed. It's great to know that the comfortable waiting area and straightforward process added to your visit. Thank you for the five-star review and for sharing your feedback!
Great day out
The process was smooth and straightforward. Everything was handled without any hassle, and I felt well looked after throughout. George and Gareth were great to deal with and made things easy. They were welcoming, the tea was good, and I enjoyed the pleasant car talk.
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you, Neil, for your fantastic review and five-star rating! We're thrilled to hear that George and Gareth made the process smooth and enjoyable for you. It's great to know you appreciated the welcoming atmosphere and even the tea! We hope to see you again at Wheatley Car Centre in the future.
Great local business
I was a bit unsure initially, but the team at Wheatley Car Centre were friendly and professional. They handled everything in a polite and courteous manner, which I appreciated. Thank you George
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Jo, we're glad to hear that the team at Wheatley Car Centre were able to put your mind at ease and provide you with a friendly and professional experience. Thank you for sharing your kind words and giving us a five-star rating. We'll make sure to pass on your appreciation to George. Best regards, Wheatley Car Centre.
Excellent experience
This was my second time buying a car from Wheatley Car Centre. I decided to return because of how professional and friendly Kiran is. He made the process straightforward, explaining everything clearly and answering all my questions in a way that felt easy to follow. I’ve dealt with many salespeople before, but I’ve always found Kiran to be approachable and easy to talk to, which put me at ease. The process felt well-managed and not rushed, which made it much simpler than I expected. Everything was handled smoothly. I left feeling confident in my decision.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
We're thrilled to hear about your positive experience at Wheatley Car Centre, Mark. It's wonderful to know that Kiran's professionalism and approachable nature made the process straightforward and enjoyable for you. We’re delighted you felt at ease and confident in your decision, and we look forward to assisting you again in the future. Thank you for your kind words and the five-star rating!
Visited Wheatley Car Centre to purchase…
Visited Wheatley Car Centre to purchase a Volkswagen Golf. The team made the process straightforward and pleasant. They were friendly, professional, and easy to talk to throughout. I felt well looked after from the moment I arrived.
When it came time to collect the car, everything had been prepared in advance, which made things run smoothly. The car itself was spotless and in great condition—almost like new—which was a great and gave me confidence in my purchase.
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you for your glowing review and five-star rating, Roger! We are delighted to hear that your experience at Wheatley Car Centre was straightforward and pleasant. It is wonderful to know that you felt well looked after and that the team’s professionalism and preparation made the process smooth. We are especially pleased that you are happy with the condition of your Volkswagen Golf. Wishing you many enjoyable journeys ahead!
Excellent professional service here
Excellent service here, I am really grateful they found evidence of tampering to my vehicle. It could have put me off the road and risked harm to my loved ones. Quality service and reliable, I really appreciate what they have done for me, apologies on the delay posting this up.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
We’re pleased to hear you had such a positive experience at Wheatley Car Centre, Marc. Thank you for sharing your kind words and five-star rating. It’s great to know our team could assist in identifying and resolving the issue with your vehicle, ensuring safety for you and your loved ones. We truly appreciate your feedback and look forward to welcoming you again in the future.
Kiran was friendly and took the time to…
Kiran was friendly and took the time to understand what I was looking for. They helped me choose a Toyota Yaris that suited my needs perfectly. The whole process of buying and collecting the car was fully explained, which made things feel straightforward. The handover went smoothly, with everything clearly laid out. I appreciated the effort put into ensuring I was comfortable with each step. Really pleased with how well my needs were considered during the visit.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you for your fantastic review and five-star rating, Stephen. We're thrilled to hear that Kiran provided such a friendly and attentive service, helping you find the perfect Toyota Yaris. It's great to know the buying process and handover were clear and straightforward for you. We truly appreciate your kind words and are delighted that your needs were met so well during your visit to Wheatley Car Centre.
Absolutely delighted with my new car
Absolutely delighted with my new car. The whole process of buying a new car and part exchanging my old car was so easy and I got a great price too for my old car! Craig was fantastic and was brilliant at communicating throughout the process. Can’t recommend highly enough !
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
We're thrilled to hear how delighted you are with your new car, Katie. It's wonderful to know that the process of purchasing and part exchanging was seamless for you, and we’re pleased you felt you received a great price for your old car. Craig will be very pleased to hear your kind words regarding his communication and support. Thank you for such a glowing review and recommendation!
Car collection
Car wasn't quite as clean as expected after valeting. Small places had been missed Small scratches inside read door. Under bonnet had been missed, Overall I was quite satisfied with car .Staff were helpful and friendly. And answered all questions.
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thanks for your feedback — we really appreciate you taking the time to share your experience.
We’re sorry to hear the car wasn’t presented quite to the standard you expected, and we’ll make sure your comments about the valeting and missed areas are passed on to our preparation team so we can improve.
That said, we’re pleased to hear you were overall satisfied with the car and that our team were helpful, friendly, and able to answer your questions — that’s exactly the level of service we aim to provide.
If there’s anything further we can assist you with, please don’t hesitate to get in touch. Enjoy your new car!
The car purchase process was…
The car purchase process was straightforward and easy. No pressure at any stage, all questions answered promptly, and everything moved at my pace. After-sale support was good when I needed a replacement charging cable. It arrived the next day without issue. Very pleased with how it all worked out.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you for such a great review — we really appreciate you sharing your experience.
We’re delighted to hear the whole process felt straightforward and pressure-free, and that everything moved at a pace you were comfortable with. It’s exactly how we believe buying a car should be.
It’s also great to know our after-sales support delivered when you needed it and that the replacement charging cable reached you quickly without any hassle.
We’re really pleased everything worked out well for you. If you need anything in the future, we’re always here to help. Enjoy your new car!
The guys at Wheatley car centre could…
The guys at Wheatley car centre could not have been more helpful and kept me informed all the way through the exchange of my previous car to the replacement.
Would recommend them to my friends and family.
Very satisfied.
Thanks to all involved with my purchase.
John Jones
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you for your kind words, John — it really means a lot to us.
We’re delighted to hear you felt well looked after throughout the whole process and kept informed during your vehicle exchange. Making everything smooth and stress-free is always our goal.
We really appreciate your recommendation to friends and family — that’s the highest compliment we can receive.
Enjoy your new car, and if there’s anything you need in the future, we’re always here to help!
Very friendly professional people quick…
Very friendly professional people quick to respond to deal with any matter arising helpful
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you for your great feedback.
We’re really pleased to hear you found the team friendly, professional, and quick to respond — that’s exactly the level of service we aim to provide.
It’s good to know you felt supported and that everything was dealt with efficiently. If there’s ever anything you need going forward, we’re always here to help.
Would recommend Wheatley Car Centre
I purchased a car from Wheatley Car Centre and dealt with Craig Wiltshire. He was professional, polite, and easy to work with throughout.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you for the five-star review, Linda. We're delighted to hear about your positive experience at Wheatley Car Centre. It's great to know that Craig Wiltshire provided professional and polite service while assisting you with your purchase. We hope you enjoy your new car and look forward to welcoming you again in the future.
I recently purchased a Skoda Citigo…
I recently purchased a Skoda Citigo from Wheatley Car Centre and felt comfortable throughout the process. Craig took the time to listen to what I was looking for, which made it easier to narrow down my options. There wasn’t any sales pressure, which I appreciated. It felt like they wanted me to find the right car rather than pushing for a quick sale. The Citigo has been great so far, and I’m pleased with how everything turned out.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä wheatleycarcentre.co.uk
Thank you for your wonderful review and five-star rating! We’re delighted to hear that Craig made your car-buying experience at Wheatley Car Centre comfortable and pressure-free. It’s fantastic to know that your Skoda Citigo has been a great choice for you. We appreciate your kind words and look forward to assisting you again in the future.
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