Weezchat Arvostelua 

COMPLETE AND UTTER SCAM FULLY SUPPORTED BY THREE.

Similar to other reviews here, I am a three broadband customer and discovered that I have been subscribed to this service without my knowledge. SMS messages are not monitored as this is a home broadband account and I didn't realise the issue until I have been charged £31.50. I don't know how three can charge my account without any authorisation. There is no evidence of any OTP or any text messages from me requesting a subscription.

This is a complete scam supported by 3. I have 5G broadband through a router provided by 3. I recently noticed unexpected bills above my normal standard monthly payments. During contact with 3, I was told that I had set up a Weezchat account (something I had never heard of) utilising my threepay account( something I had never heard of and,given I have a number of bank accounts, would never need to use). I explained that I had not authorised and did not need either service, but the agent was adamant I, or my children, without my knowledge, had set up the account. My children are both married and in their 30s.
I was told to contact weezchat and provided with a helpline number by 3 who then further charged me £9 for contacting the helpline.

This is a real scammer. I got a bills after upgrading my Three contract, three months they happi had taken my money trough Three company.
When I contacted them, they just said that I've been ctivating they carried by code.They just have my phone number, nothing else.This is such a ridiculous situation, and they are working with Three company.

The very definition of scam services, charging without consent. I have raised this with Phone-paid Services Authority (PSA) and Trading Standards but as of today are still out their scamming new customers. Three need to offer better support to their vunerable customers to prevent this sort of thing occuring otherwise its only going to get worst in this future world

This company needs to be brought to justice. Someone deliberately charges people for services through the Three Network. These "services" appear out of nowhere on your phone bill as an added "subscription". We have threatened our phone carrier with legal action, and only then were they able to refund us. I warn everyone to stay away from this fraudulent company. I have notified many agencies in the UK. Hopefully, soon there will be some sort of justice for thousands of innocents.

Diabolical company, allows third party users to subscribe to paid services with out your knowledge, hoping you don't look at your bank account to see them charging extra, nine months later £200 down.

And no one will bother to help you, not even the communications ombudsman. People can Rob you blind in the UK these days, without any consequences or refunds. Joke

If there was 0 star I would give it that.. its a fraud.. after reading the reviews I can completely agree that three network is complicent in this fraid charging customer bills.. I checked my bill as I was due for renewal and I have been getting charged for it for the past 5 months.. which comes to £99. I never subscribe to this service.. I never even heard of it.. and when you call three they say you need to speak to weezchat for refund.. ridiculous really.. need to do something about this.. does anyone have idea how to recover this money.. ?

On January 28, 2026, I contacted Nationalwide Bank in Winchester to resolve a dispute regarding an unlawful, inflated amount debited from my account by Vodofon (my tariff is £23.63, but within five months they filed a claim for £41 or £46). In my opinion, Vodofon has devised a fraudulent scheme to forcibly collect money from its customers through third-party subsidiaries and their websites, such as Weezchat, and then distribute this money among them. My case is no exception, and according to Trustpilot, there are many similar examples. Unfortunately, the bank's security team does not monitor such cases, and the bank does not protect the rights of its customers, which inevitably raises suspicions of corporate collusion between the bank and Vodofon. I have not received a positive resolution, but my bank continues to refer me to Vodofon for further investigation, and Vodofon continues to refer me back to my bank or suggest that I take my case elsewhere. What's the point of keeping office employees who can't solve problems on the spot, when it's difficult to resolve the same issue over the phone? Now I'm faced with a dilemma: should I change my bank or Vodofon, since the inflated rate is still in effect?

Just seen something on my 3 bill called weezchat charging me £4.50 on my bill I’ve never even heard of this weezchat and know nothing about it why have I been charged £4.50 for something I’ve not used I’ll be complaining tomorrow

weezchat changed me for a service that I never had. I contacted them, but couldn't explain why they took money from my Vodafone account.
This site is stealing people's money...

Scamster Working with Three. Another scam app thats working in cahoots with Three Mobile Boradband and scaming off customers. And Three does nothing and allows them free hand to scam off customers. Pathetic from Three.

I had similar experience with Three. Weezchat charging me without my concent last 2 months. I needed to contact Three and wheezchat to cancel sabscription which i never signed 1st place. Such a scam Three allow it shame on them. Really need to report it. I am suspect lots of Three customers without knowing still pay higher bills. Be warned

Such a scam website. My three broadband did not protect me from such scam website. After months of high bills I had to call three broadband and was informed about third party which is weezchat who are charging me since April 18£ monthly when I never heard neither knew what website it was all about.

I had to call Weezchat regarding the issue which they simply replied the one who has access to my broadband has subscribed which I deny. They refused to refund.

I don’t trust three broadband either because there should have been protection for customers from such third party charges scam. After researching I have come to know all users who had three broadband were scammed by the weezchat monthly charges which is concluded three is involved with weezchat to scam people and charge without notice.

Charged £9.00 before i noticed. They deserve minus stars! I dont even poses a smart phone - just internet. They have found a way to bill me via Three Network without me subscribing and activating the service in question. Only SMS i got was that i would be charged if i dont text cancel. This i discovered when i logged into the Three router to check something. A disgrace..

The number provided isn't working I have the proof they are now refusing to cooperate and I have given there company fair warning if any money comes out of my account I will be pressing charges.

Scam,
They charge 4,50£ weekly automatically via Three mobile networks for subscription, no registration , no sms nothing.

Three mobile can not protect their customers from this fraud

This company is a scam I have been charged £4.50 from no where and when I have contacted my network provider which is three they have said that’s weezchat have charged you because I have been subscribed which I have not this is against the law you will be charged for what you been doing and the network provider three it’s absolutely disgusting for letting them knows your customer bank account details and you will be responsible for this passing on customer contact information and bank account this is illegal and must be investigated

This company is somehow able to pass on charges to your broadband bill, without your express consent.
I discovered an unexplained charge of £9 per month on my broadband bill with Three.
I knew nothing about Weezchat, and never saw any request to sign up.
Apparently, that company is able to charge people if they inadvertently click on a pop-up advertisement.
The charge is automatically added to your monthly broadband bill.
No checking, no email, no SMS, no approval via bank app.
Three is obviously complicit in this.
It is a blatant disregard of consumer rights and protection, and needs to be reported to the Ombudsman.
After numerous emails and calls, I was told I will be refunded the £27 that were taken from me via direct debit. And I heard I was not the only person complaining about such practices.
Will update when I actually receive the refund.
But compensation for aggravation and wasted time is what is needed.