Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Ordered the pint glasses and upgraded to gold print instead of black. First off, the positives. They came quickly, not broken and were relatively affordable. That's all I can say positive. The design... Näytä lisää

Saanut 3/5 tähteä

I really liked the fabrics/design of these masks and have ordered five of them, but after a few washings of my first set of two, they're starting to fall apart. I admit I threw them into the washing m... Näytä lisää

Saanut 2/5 tähteä

My delivery was damaged. I ordered 4 dozen mason jars with 4 dozen mason jars and 1/4 of the jars were delivered broken and 2 boxes of 12 lids were missing. Had they put bubble wrap or some recycled m... Näytä lisää

Saanut 1/5 tähteä

They claim Fed Ex delivered to us on Friday and was signed for by Mr K Khan we have no Mr Khan at this address and we were open being a business then they say delivery was to next door no Mr Khan ther... Näytä lisää

Yrityksen tiedot

  1. Hääpalvelu
  2. Yhdistys tai järjestö

Erilaisten ulkoisten lähteiden tuottama tieto

Browse our huge selection of wedding decorations and favors designed by our talented team at Weddingstar. Our mission is to help you make your wedding dreams come true.


Yhteystiedot

2,3

Välttävä

TrustScore 2.5/5 tähteä

282 arvostelua

5 tähteä
4 tähteä
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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Abysmal Customer Service

I don't normally leave reviews but this particular situation annoyed me enough to do so! I ordered a set of groomsman gifts for my wedding last week and paid for special delivery so that they would arrive a minimum of ten days before the event. However, we realised the week before the wedding that we still had not received the gifts and had not had any notification of their status or whereabouts.
We got in touch and were told we needed to speak to someone from the Head Office in the UK (this meant waiting a day for someone to be in) as the chat staff did not have the authorisation to view our case details.
Unfortunately, we never heard back despite being told someone would get in touch so we had to submit a missing order ticket at which point someone from the UK did get in touch. By this point, however, it was our wedding day and already too late. They then asked if we still wanted to proceed with the order but because we were busy getting married and going on honeymoon I didn't respond that week. I then received an email a week later saying that because they had not heard from us, they had cancelled the order (without my permission!).
Utterly infuriating and a real shame as the product looked very nice. The reason for the issues was blamed on "stock issues" but there was no indication of this when purchasing on the website and no proactive communication from Weddingstar. I will not be using them again.

11. elokuuta 2021
Oma-aloitteinen arvostelu
Weddingstar-logo

Vastaus yritykseltä Weddingstar

Thank you for bringing this to our attention. Our management has been made aware of the situation you have been dealt with. We would like to be able to get in touch with you and make this up to you. We fully agree that this was dealt with incorrectly and hopefully we can rectify the inconvenience we have caused you. Please reach out to our customer service and ask to be transferred to our eCommerce team.
https://www.weddingstar.co.uk/contact

Saanut 5/5 tähteä

Great quality

The toiletries bags I got are sturdy and look amazing with the personalized embroidery. 10/10 would recommend

20. heinäkuuta 2021
Saanut 2/5 tähteä

My delivery was damaged

My delivery was damaged. I ordered 4 dozen mason jars with 4 dozen mason jars and 1/4 of the jars were delivered broken and 2 boxes of 12 lids were missing. Had they put bubble wrap or some recycled material inside each jar this may have been prevented. The box came soaking wet and thus the goods were damaged. Since items were out of stock the initial offer of replacement glasses were not an option. After emailing and chatting they finally offered a refund but initially knowing this is for a wedding they offered no great resolution, this caused unneeded stress on me……THE BRIDE.

15. heinäkuuta 2021
Saanut 3/5 tähteä

Disappointed…

I purchased these PJs for my bridesmaids to wear the morning of the wedding while we are getting ready. The PJs are good quality fabric. I also personalized them with each girl’s name. They looked fantastic online, the personalization was beautiful and it matched the PJs perfectly. HOWEVER, when they came in the mail, I opened the package and my heart sank. They look NOTHING like the product preview. The personalization thread doesn’t match the fabric at all. They look absolutely awful. I contacted CS to see if I could return them and they could change the thread color and they said no. And if I were to return them, I would pay for the shipping and they would only give me 50% back. I am NOT satisfied with the result of the PJs. They basically said it was my fault they didn’t look good. I’m actually considering getting completely new ones (not from here), even after I just spent a decent amount on these. I want my girls to look and feel beautiful while we are getting ready, these won’t do that.

28. kesäkuuta 2021
Saanut 1/5 tähteä

This is by far the worst customer…

This is by far the worst customer service i have been in contact with. i have placed my order to realize i made a mistake i needed to correct. so i contact them through the chat and they told me they will flag my order to cancel it. They went ahead and charged me credit card and it has been 5 days and they are still waiting for my order to come from the whearhouse (in canada) as if they have to do everything by hand. It is 2021 its all done by computer why can't they look it up in their systems? If you know what is best for you NEVER ORDER FROM THEM trust me they are the worst.

28. toukokuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great masks

These masks fit me perfectly. They are very well made and very comfortable. They arrived very quickly

19. toukokuuta 2021
Saanut 5/5 tähteä

10/10

I ordered personalized napkins and coaster for my wedding and they came very fast and are super cute! Very good quality! I will definitely shop here again :)

13. toukokuuta 2021
Saanut 5/5 tähteä

Came very fast and looked just as…

Came very fast and looked just as pictured. I found this item on another site but after digging realized this was the original supplier. More affordable than the other site and just what I wanted and expected for a lower price. Don’t hesitate to order!

9. toukokuuta 2021

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