Great communication throughout the process - all of the team members are lovely! Excellent quality door and already had lots of compliments - turn knob and next level lock are well worth the money... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Ordering was simple online, and then followed by a call from We do Doors to confirm all measurements were correct etc. Delivery was in the 5 weeks that was promised. Great delivery by there own vans a... Näytä lisää
Yritys on vastannut
We can't find fault from the first telephone conversation to work out our requirements to the fitting of the door. We changed our minds completely about the style of our door following the first c... Näytä lisää
Yritys on vastannut
Absolutely amazing experience from start to finish. Kerry was so friendly and helpful and spent such a long time with me making sure everything was exactly as I wanted it before ordering. The whole pr... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We Do Doors offers a premium range of highly secure and energy efficient Composite and Upvc doors in 17 colour finishes. View prices online now.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0800 910 1122
- info@we-do-doors.co.uk
- www.we-do-doors.co.uk
4,8
Erinomainen
3 t. arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent quality and lovely company - thank you
Great communication throughout the process - all of the team members are lovely!
Excellent quality door and already had lots of compliments - turn knob and next level lock are well worth the money
Very easy design process and lots of choice
5. lokakuuta 2026
Great experience!
We can't find fault from the first telephone conversation to work out our requirements to the fitting of the door.
We changed our minds completely about the style of our door following the first conversation but this was not a problem, the design was changed and then a picture sent to us; we sent them a picture of our existing door and could then see what the new one would look like in situ.
Once ordered we were kept informed of progress of the construction which was completed within the time frame originally advised.
The fitter contacted us to arrange a mutually convenient date. He arrived punctually, took care of our property and cleaned up thoroughly during the fitting and when he had finished. The fitting took a bit longer than anticipated as it's an old house but he did an excellent job.
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Andy,
Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.
We love to hear from happy customers. We'll make sure to share your comments to your door fitter.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
Great customer service from start to…
Great customer service from start to the end of the process. Very impressed with fitter and quality of the door.
30. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Jill,
Thank you for your review.
We are delighted to hear that you're happy with our customer service and that the installation was to your satisfaction, the whole process is something we take enormous pride in.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
UPDATE
UPDATE – Three days later and still waiting for a working lock
Three days have now passed since my original review, and unfortunately the situation has gone from frustrating to almost unbelievable.
To be fair, the manager dealing with this has been very helpful, polite and reassuring. I can see that they are trying to get things sorted and have been following up regularly. In fact, they seem to be calling every 30 minutes at the moment trying to check the status and fix the latest mistake.
The problem is, there just seem to be mistake after mistake.
The lock that was supposedly going to arrive on Monday still hasn't arrived. Two locks have actually been delivered since the start of the week — the first was the wrong lock and the second was damaged. So here we are at the end of the week, and we're still waiting for the correct lock.
The damaged lock is now sitting in our hallway because it's too long to store anywhere else, and unfortunately my wife and daughter have already hurt themselves tripping over it.
I've also had to take a day off work to get this sorted. I was promised that the fitter would arrive at 9:30am today. 9:30 came and went, with no fitter and no update. Eventually we were told the fitter was stuck at another job and would attend later.
So once again, we're left waiting.
At this stage, I honestly don't know what the chances are of this actually being fixed properly.
We've had the wrong lock, a damaged lock, delays, missed appointments and constant chasing. What should have been a straightforward replacement has turned into weeks of stress and disruption for my family.
I've tried to be patient, and I do genuinely appreciate the manager's efforts and communication. But unfortunately, good communication can't make up for the fact that the problem still isn't fixed.
At this point, I'm past wanting another temporary fix. I just want this door taken out and replaced with one that actually works.
We bought a new front door for security and peace of mind. Instead, it's become a daily source of worry, inconvenience and frustration.
Let's see what happens today.
2. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Anil,
First of all, we are happy that the reported issue is fixed. Initially by an emergency visit to ensure you had a working door, and followed by a replacement part to ensure you do not experience the issue again.
We fully appreciate your frustration, but we would like to clarify some important points in your review.
Firstly, you have not been left without a working lock. As explained in our response to your previous review, we arranged for an emergency locksmith to attend and ensure the lock was operational. You confirmed that the lock was working following this visit, and it has remained operational while the replacement part has been arranged.
Secondly, the incorrect replacement part was not sent by our company. The part delivered to you was directly from the lock manufacturer. Once it was identified as the incorrect part, we immediately took action to ensure the correct part was delivered promptly. We have also apologised profusely for this, and kept you up to date on our actions.
We have done everything reasonably within our power to resolve this as quickly as possible. Senior members from both our team and our manufacturer have been directly involved, we have maintained regular communication with you, arranged an emergency locksmith when required, and even arranged for a taxi to deliver the replacement part directly to you.
We would also like to clarify the suggestion that there was no update when the installer was delayed. Approximately an hour before he was due arrive, we were informed he was slightly delayed. We immediately contacted you to advise this, and check this would be ok. Unfortunately, you expressed your frustration towards our team member using inappropriate language and ended the call.
You subsequently requested to speak with a manager, and were called promptly, however the call was not answered or returned by you. We would have welcomed the opportunity to speak with you directly, but your new review was posted shortly after.
At the time your review was posted, our installer was at your property carrying out the replacement.
We appreciate your comments about the manager dealing with your order, and the efforts our team have gone to to keep you updated.
We are sorry that, despite the considerable efforts made by our team, the overall experience has caused you and your family frustration. We hope that now that the issue is resolved, you will be able to enjoy the security and peace of mind you can expect from your new door.
Kind Regards,
We Do Doors
Excellent experience
Excellent experience, very easy to do and the finished door is exactly what we wanted.
1. lokakuuta 2026
Vastaus yritykseltä We Do Doors
Dear Roger,
We are delighted to hear that you are happy with your new door.
We love to hear from happy customers who have had an excellent service.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
Fantastic communication and great…
Fantastic communication and great service. Very happy with our door. Thank you
1. lokakuuta 2026
Vastaus yritykseltä We Do Doors
Dear Llinos,
Thank you for leaving such a nice review.
We are really happy to know that you had a good experience and appreciate your kind words.
Our team are experienced and always willing to help and are just a phone call away.
Thank you for your purchase.
Best wishes,
We Do Doors
Great service and door
Ordering was simple online, and then followed by a call from We do Doors to confirm all measurements were correct etc. Delivery was in the 5 weeks that was promised. Great delivery by there own vans and employers. Contact day before and 30 minutes before delivery. Door was perfect fit. No issues with any marks or damage. Highly recommended
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Kevin,
Thank you for leaving such a nice review.
We are really happy to know that you had a good experience and appreciate your kind words.
Our team are experienced and always willing to help and are just a phone call away.
Thank you for your purchase.
Best wishes,
We Do Doors
New Front Door
I was kept updated. The workman was very friendly, punctual and the standard of work was excellent.
30. syyskuuta 2026
Vastaus yritykseltä We Do Doors
Dear Mark,
Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.
We love to hear from happy customers. We'll make sure to share your comments to your door fitter.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
A huge thank you to Lisa and the team…
A huge thank you to Lisa and the team for doing such a wonderful job! This is the second door I've had through them. And when I moved home, they were the absolute first people I thought of to get a new door for my new property. The service and quality are fantastic every time, and I wouldn't go anywhere else. HIGHLY RECOMMEND!!!
30. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Net,
Always great to hear from satisfied customers.
It's great when our customers come back to us for another door, this gives us great pleasure knowing we have provided an amazing service.
Enjoy your beautiful new door.
Best Wishes
Door was exactly what I ordered really…
Door was exactly what I ordered really good quality
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear James & Mandy,
Thank you for leaving such a nice review.
We are really happy to know that you had a good experience and appreciate your kind words.
Our team are experienced and always willing to help and are just a phone call away.
Thank you for your purchase.
Best wishes,
We Do Doors
Excellent service
Excellent service, quality back door and delivered within 4 weeks.
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Christopher,
Thank you for leaving such a nice review.
We are really happy to know that you had a good experience and appreciate your kind words.
Our team are experienced and always willing to help and are just a phone call away.
Thank you for your purchase.
Best wishes,
We Do Doors
No fuss
No fuss, great pricing and pretty short lead time. Very impressed. Steve the door fitter arrived when he said he would and cracked on. No mess, tidy job and would recommend him for any door or window issues.
5⭐
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Russ,
We are delighted to hear that you are happy with your new door.
We love to hear from happy customers who have had an excellent service.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
An easy process of ordering
An easy process of ordering, followed by a courtesy phone call to confirm order details and expected delivery date. The quality of the doors were excellent and a great enhancement to my house.
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Shirley,
Thank you for your review.
We love to hear from happy customers.
Enjoy your beautiful new doors.
Best Wishes
We Do Doors
Delighted with our beautiful new door
I am absolutely delighted with the quality and style of our door we couldn’t be more happy
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Linda,
Always great to hear from satisfied customers.
With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for taking the time to share your review of your new composite door.
Best wishes
We Do Doors
Brilliant new door.
From start to finish we were kept informed as to the progress of the door. We were aware that it would take some weeks to do which was fine for us. The 2 men that fitted it were on time polite & knew exactly what they were doing they cleared up after themselves & left our house spotless inside & out. Very pleased with the result.
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Paul,
Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.
We love to hear from happy customers. We'll make sure to share your comments to your door fitter.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
Highly recommend
We were happy with the service from start to finish. From ordering and meeting the fitter, to being kept up to date throughout the process and then installation day. The quality is clear to see and the fitter did an excellent job and left the house immaculate. Would highly recommend.
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Laura,
Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.
We love to hear from happy customers. We'll make sure to share your comments to your door fitter.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
We appreciate your recommendation!
Best Wishes
We Do Doors
Absolutely amazing experience from…
Absolutely amazing experience from start to finish. Kerry was so friendly and helpful and spent such a long time with me making sure everything was exactly as I wanted it before ordering. The whole process was completely stress free, updates came through during the process and fitting was just the same. The door itself is gorgeous, chuffed to bits with it. Will be posting photos once I’ve done all the accessories around it. Highly highly recommend We do doors! Really impressed 10/10
19. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Louise,
We are delighted to hear that you’re happy with your new composite door.
Designed to be energy efficient, our doors can help lower carbon footprint as well as reduce bills.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
We appreciate your recommendation!
Best wishes
We Do Doors
Ordering was straight forward
Ordering was straight forward, delivery and fitting was excellent
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Anthony,
Thank you for your review.
We are delighted to hear that you're happy with our customer service and that the installation was to your satisfaction, the whole process is something we take enormous pride in.
Best Wishes
We Do Doors
Brilliant product quality and awesome fitter
Brilliant product quality. And our fitter (think George Arundell) was just awesome. Watched the process throughout and was a real privalidge to see a true craftsman at work.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Soraya,
We are delighted to hear that you’re happy with your new UPVC door.
With a high-performance weather seal, 20 plus year service life and maintenance free, you have made an excellent choice.
With over 15 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for taking the time to share your review of your new UPVC door.
Best wishes
We Do Doors
Timely and effortless (for us)
Timely and effortless (for us), WeDoDoors were on top of everything from confirming selection choices the day after we got a quote through to coordinating the installation with the fitter. The door looks great and was by far the cheapest quote for a high quality door that we could find. Highly recommended!
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä We Do Doors
Dear Kieron,
We are delighted to hear that you’re happy with your new composite door.
Designed to be energy efficient, our doors can help lower carbon footprint as well as reduce bills.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for your purchase.
Best wishes
We Do Doors
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