Last week I had a call from a company representative to undertake a routine follow-up check on the loft insulation the company installed last year. And we agreed a time of 5 - 5.30, but no-one tur... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The two young lads who did the job were first class so polite worked hard to get the job done. Showed photos of before and after. Trust them as in our late seventies cant get into the loft. Office ran... Näytä lisää
Zack and Shaun arrived this morning to install foil in our loft. We also had the old fiberglass taken out and away. With new rockwall installed and timbers treated. Very happy with the work they have... Näytä lisää
Zack arrived this afternoon keen and ready to go. He installed sf19+ foil in my loft and has shown me all the photos of before and after. Has also hoovered my stairs and hallway thankyou very much wou... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Zac and kev did a great job both very polite and very thorough especially when cleaning up excellent service all round from stat to finish
We had spray foam in the loft and
We had spray foam in the loft and after seeing reports on BBC about how risky it can be, we decided to get it removed. We hired Warmer Solutions because they’ve been around a long time and offered an all-in-one solution – removing the foam and fitting TLX Multifoil straight after.
Arthur and Alex turned up the next day and worked flat out to get everything done within the day, which really surprised us. It’s heavy work but they were really dedicated and did a tidy job. The only thing was the rubbish stayed outside overnight right in front of our property, but since it was all bagged up and collected the following morning - it wasn’t a big deal.
"My wife and I hired Warmer Solutions
My wife and I hired Warmer Solutions to install Multifoil loft insulation in our attic. Arthur and Alex were the lads who did the job - polite, professional, and took the time to explain clearly what they were doing. Before, we could really feel cold air coming down from the loft hatch in the evenings. Since the insulation was fitted, the upstairs feels much warmer and there are no more draughts around the bedrooms. We’re genuinely surprised at how quickly it’s made a difference. Really glad we got it done before winter
Mrs Oakley
Zack Kev arrived today to do my loft installation they were very efficient & polite would recommend to family & friends. thank you
Mr and mrs Bowen
Zack and kev arrived today to do foil in our loft they worked quickly and quietly and was very polite also cleaned up behind themselves thank you very much will recommend to friends and family.
Harry and John arrived on time
Harry and John arrived on time, did a great job and no drama or mess. Very happy
Mr brunger
Zack and Kev arrived early were very polite and conciensious very happy with work carried out left my home clean and tidy thank you very much
Mr Mitchell
Zack and kev keen and on time very happy with the work carried out very professional lads a credit to the company thank you
Excellent job by Mitch and Jordan
Mitch and Jordan installed superfoil and did a great job. They showed up on time and started straight away. They also cleaned up afterwards. Many thanks to both of you.
Excellent Service
Sean did the survey yesterday and I was convinced by what he told me that having my loft insulated with the foil product was a great idea especially at the price offered. Joe carried out the install today and could not have been more friendly polite and efficient. He arrived at the time promised and finished an hour earlier that he estimated. He cleaned up after himself and left a very tidy looking job. I could not be more pleased.
Spray Foam Removal
Janis and Tim were tasked with removing previously installed Home Logic spray foam. They worked tirelessly to complete the job ensuring the rubbish was bagged safely and removed by a licenced contractor. Their work ethic was customer satisfaction - with a good standard of work and clearing up afterwards. A minor problem was addressed promptly and efficiently to the customers satisfaction. Well done.
Wonderful company
Wonderful company, my nan is 78 and they sorted her loft insulation and added few extra fixes to the roof FREE OF CHARGE!
Highly recommend!
Arrived on time and cleaned everything up!
Sam & Harry fitted our loft insulation
Sam & Harry fitted our loft insulation, superb service. Cleaned up after work completed, very professional and polite company.
Very professional company
Sam and Harry did a great job with our loft. Very efficient and professional. Would definitely recommend.
I am very impressed with the service I…
I am very impressed with the service I have Reserved. Andy and Andrew have been brilliant in every way and I wish to thank them fr their wonderful service.
Warmer solutions for your home in winter
Carl called on the Monday to inspect my loft found moist on the rafters , so the men Aron and Janes came here next day, arrived about 9 worked all the time apart for one drink , then fished about 2 ,they cleaned up after they finished , very nice young men and helpful , so Now will have to see if they is any differents when winter arrives
This company targeted my 79-year-old…
This company targeted my 79-year-old father after obtaining his details through a lead generation website. Within just two days of the initial contact, they had pressured him into signing up for loft insulation and paying £3,000 upfront.
Despite the fact that my father does not use or access the loft, he was persuaded to proceed without a clear understanding of what he was agreeing to. He was also presented with a separate form specifically designed to waive his 14-day cooling-off rights, something he did not fully comprehend. This form seems to have been used deliberately to fast-track the work and prevent him from changing his mind.
No proper explanation of the contract or his consumer rights was given, and the whole process felt rushed, exploitative, and deeply inappropriate for someone of his age and vulnerability.
We have now reported this matter to Trading Standards and are seeking further advice. Companies like this should not be allowed to operate unchecked especially when their tactics involve taking advantage of elderly people.
Avoid this firm at all costs, and be extremely cautious if they contact you or your loved ones.
Loft condensation and black mold
We have been experiencing a condensation issue in our loft necessitating the use of dehumidifier pots in the loft space. John Pickles called by prior arrangement and carried out a survey of the loft which revealed our 38 year old loft glass fibre insulation was ineffective and was showing signs of a black mold. He showed us several photos of our loft and discussed the remedial options with us. He recommended that the old glass fibre insulation was removed and replaced with Rock Wool at roof joist level. In addition the rafters would be treated and a multi foil was then attached to the rafters to combat condensation. There was no hard sell and he told us that we were free to use another local installer or to use Warmer Solutions. As JP had been helpful carefully explaining what was causing the condensation we decided to go ahead with WS. The work was carried out last Wednesday by Zack and Chaz who worked non stop to get the job done quickly and thoroughly. There was a query about the job materials but this was quickly resolved. The old insulation was picked up the next morning as promised to be disposed off in an environmentally safe manner. An immediate benefit was that in this hot weather the upstairs of the house is cooler and the loft space a better place for light storage. We are now keen to find out the potential gas central heating savings this winter and hopefully with effective loft insulation the house should warm up more quickly. We are glad to have got the job done now in time for next winter and to have little or no loft condensation.
Pricing seems a bit steep for the job
My property was assessed by a surveyor who identified a significant moisture problem in my loft due to poor insulation. He advised me to get the insulation changed or at some point I might face more significant measures like having to undergo some kind of roof repair. I agreed with his assessment and signed for foil insulation on his advice. They managed to fast track the installation due to how bad the moisture problem was and work was carried out the next day speedily and efficiently despite the heat in general but more importantly in the loft.
Positives
+ everybody identified themselves and I was informed who would be coming and when
+ everybody arrived within the appointment window even if they didn't necessarily come at the earliest part of said window
+ given how filthy the loft was they left things relatively clean and I didn't need to do much more than run a vacuum over the carpets to make everything pristine again
+ they emptied my loft of items left by the previous tenant with no extra charge and there turned out to be way more things up there than expected
+ work was carried out pretty fast by my reckoning and whilst they did take breaks because of the heat they didn't take the mick
Negative
- the initial surveyor seemed a bit rushed and behind schedule
- due to the above rushed aspect of the surveyor I believe he failed to mention wood treatment I could have received that would have helped with the damp even more as I understood it.
- I was only informed of the wood treatment after installation of the foil was complete and the installer made it clear that the wood could no longer be treated after the foil was in place
- I got in touch the office and they escalated it to their manager who failed to get back in touch with me on the day of the installation
- they are very insistent on getting paid and when I didn't pay on the day of installation due to aforementioned concerns they rung me back on the next working day. I was at work at the time and mentioned this and the agent became quite threatening when I suggested we could do this on my next day off due to me being unable to pay it because I was busy and might not get a free moment before they shut. I did eventually pay it later that day but they are incredibly inflexible and aggressive when it comes to payment.
Additional info:
~ having spoken to their manager my concerns about not getting the wood treatment were alleviated and he answered my questions about the job
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