Voiceflex Arvostelua 

192
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We always have an easy and great experience with the number ports team. They are very quick to clear up any mistakes we may have made with the port process and then offer advice to get this sorted.

Saanut 5/5 tähteä

Whilst dealing with a complex project, I have relied heavily on the help and support of the VF porting team. As always their help, support & advice has helped to take the stress out of the project.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Steven McGowan helped us with an urgent request that was approaching a critical deadline. We were experiencing an issue with a carrier, and Steven went the extra mile to support us and help keep the... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Televiestintä

Yrityksen kirjoittama

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

192 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(192)

47 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Outstanding Service from Sean

Outstanding Service from Sean, always goes above and beyond, excellent Company to deal.

22. huhtikuuta 2026
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Angie,

Thank you so much for your kind feedback. We’re really pleased to hear that Sean has provided such outstanding service and consistently goes above and beyond.

We’ll be sure to share your comments with him and the wider team.

Best wishes,
Donna

Saanut 5/5 tähteä

Voiceflex were very helpful with prompt support

Voiceflex were very helpful in sorting a difficult porting situation and their prompt and proactive help was very much appreciated.

22. huhtikuuta 2026
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Thank you so much for your 5* review!

We’re really pleased to hear that our team was able to help resolve your porting situation and that you found our support prompt and proactive.

Best wishes,
Donna

Saanut 5/5 tähteä

Sean Walsh has been a fantastic help to…

Sean Walsh has been a fantastic help to us over the last couple of days. He resolved a situation and kept us updated regularly. Thank you Sean :)

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Elizabeth,

Thank you so much for your lovely feedback 😊

We’re really pleased to hear that Sean was able to support you and resolve the situation!

Best wishes,
Donna

Saanut 5/5 tähteä

Seamless Porting Experience with Great Guidance

I worked with Steven who was exceptional from start to finish. He took full ownership of the process and made sure everything was seen through to completion, handling each issue as it came up without me ever needing to chase or worry. He was also personable, easy to reach, and kept communication clear throughout.

On top of that, he provided clear guidance on the overall porting process, sharing helpful documentation and explaining what to expect at each stage. That extra level of support made the whole experience smooth and stress-free.

Most importantly, he gave me real confidence that everything was under control and would be resolved properly. That level of reassurance and professionalism made a big difference to the overall experience.

Really appreciate the support throughout - great service from start to finish.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Hayley,

Thanks so much for the lovely review!

Really glad to hear Steven made everything feel smooth and stress-free for you — that’s exactly what we aim for.

We’ll definitely pass this on to him! Appreciate you taking the time to share your experience.

Best wishes,
Donna

Saanut 1/5 tähteä

terrible customer service

terrible customer service. Nobody cares about anything. they can't even forward emails internally and ask you to email different department - this shows how little responsibility they take - if they can't do simple things like that, don't expect them to do anything more complex or care about providing great customer service! Avoid at all cost!

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Mike,

I'm sorry to hear about your experience and understand how frustrating this must have been. To help me investigate and make things right, please email customerservices@voiceflex.com
with your ticket number and details of your contact.

Many thanks,

Donna

Saanut 5/5 tähteä

Attentive to customer needs

Attentive to customer needs, flexible helpful and thoughtful. As well as technically gifted.

24. helmikuuta 2026
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Stuart,

We’re really glad we could help and that you’ve found us responsive.

We really appreciate you taking the time to leave this review!

Best wishes,
Donna

Saanut 5/5 tähteä

These guys are great - After 15 years, I can still say that

These guys are great. Always helpful, always timely and responsive.

I wish other suppliers were as helpful as Voiceflex.

20. helmikuuta 2026
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Martin,

Thanks so much for the great review — we really appreciate it.

It’s good to hear that the team’s been helpful and responsive when you’ve needed us.

Best wishes,
Donna

Saanut 5/5 tähteä

Lasantha Kankanamge Great Support!

We're new to VoiceFlex so had a few teething issues while starting up. Lasantha was a fantastic help in support and made sure we had no issues getting up and running.

10. helmikuuta 2026
Oma-aloitteinen arvostelu
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Matthew,

Thank you for the 5-star review. We’re glad Lasantha was able to support you through those early teething issues and get everything up and running smoothly.

We appreciate you taking the time to share your feedback!

Best wishes,
Donna

Saanut 5/5 tähteä

Dealt with Toby very patient and helped…

Dealt with Toby very patient and helped me through all the steeps even Handset software upgrade until we were happy with the config ang and ring patterns.

To be fair 11 out of 10 if it were possible.

26. tammikuuta 2026
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Vastaus yritykseltä Voiceflex

Hi Peter,

Thanks very much for your 5-star review. It’s great to hear that Toby was able to support you throughout the whole process and take the time to make sure everything was set up exactly right for you.

We appreciate you sharing your experience.

Best wishes,
Donna

Saanut 5/5 tähteä

We were constantly updated and did not…

We were constantly updated and did not have to chase everyday. The staff were very knowledgeable and helpful.

19. tammikuuta 2026
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Vastaus yritykseltä Voiceflex

Hi Rudy,

Thank you so much for your 5-star review! We really appreciate your kind words. We're glad to hear you felt consistently updated and didn’t have to chase for information — that’s exactly the experience we aim to provide.

Best wishes,
Donna

Saanut 5/5 tähteä

Alex was really helpful

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Thank you so much for your 5* review. We're pleased Alex was able to help you.

Best wishes,
Donna

Saanut 5/5 tähteä

I recently encountered an issue with…

I recently encountered an issue with some numbers, and before I even had the chance to raise a ticket, their support team had already resolved it.

Their responsiveness is outstanding—tickets are handled so quickly that we know we can always rely on them to get things done efficiently and effectively.

A special thank you to Emma Webber from the Provisioning Team for the excellent support!

12. joulukuuta 2025
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Tiago,

Thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that our team, especially Emma, was able to provide you with such outstanding support.

Best wishes,
Donna

Saanut 5/5 tähteä

Issue fixed within 5 mins of Support…

Issue fixed within 5 mins of Support Case being raised, excellent service

10. joulukuuta 2025
Oma-aloitteinen arvostelu
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Thank you, Dave, for your positive feedback. We're glad we could resolve your issue quickly and provide excellent service.

Best wishes,
Donna

Saanut 5/5 tähteä

I want to thanks voiceflex

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have knowledge or popular PBXs and can help with settings and setup. Very impressed! in particular Lasanbha! He is very good and knowledgeable. I highly recommend these guys! and a big thanks to Elliot Bennett! He is in sales but has good technical background, he issnt just trying to sell me solutions for the sake of it, they make recommendations and appropriate suggestions without being forceful.

28. marraskuuta 2025
Oma-aloitteinen arvostelu
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Craig,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’re impressed with the support you’ve received, especially from Lasantha and Elliot.

We’re excited to welcome you as a new customer and look forward to a successful partnership.

Thanks again for your kind words!

Donna

Saanut 5/5 tähteä

Great provider, friendly & knowledgable

We have worked with Voiceflex for many years and have always found their service to be friendly an knowledgeable. They provide personal service with not automated bots, just real people :-)

12. marraskuuta 2025
Oma-aloitteinen arvostelu
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Gary,

Thank you for the wonderful feedback and for working with us over the years. We’re really glad our friendly, human support continues to make a difference. We appreciate your trust and partnership!

Best wishes,
Donna

Saanut 5/5 tähteä

Brilliant support !! Thank you.

Contacted Voiceflex with a problem and they were calm, supportive and helped me sort out a mess that another company said couldn't be fixed.
Massive thanks to Harry in billing, Toby and Lasantha in support, a credit to your company.

11. marraskuuta 2025
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Karen,

Thank you for the wonderful 5-star review. We’re delighted Harry, Toby and Lasantha were able to help get everything sorted, especially after you were told it couldn’t be fixed. They’ll be thrilled with your feedback. If you need anything else, we’re always here to help!

Best wishes,
Donna

Saanut 5/5 tähteä

Reliable service with top support

Very reliable service backed up by a top support team. The technical and number porting support are always top notch, Sam who normally helps me with number porting, has been extremely helpful recently with some particularly challenging number ports.

9. lokakuuta 2025
Voiceflex-logo

Vastaus yritykseltä Voiceflex

Hi Harry,

Thank you for the fantastic review! We’re delighted to hear you’ve had such a great experience with our support and provisioning teams—especially Sam. We truly appreciate your trust and kind words!

Best wishes,
Donna

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