The warranty service is terrible. I've been there for more than 2 months to have my 40 TV changed. They cancel my service order, they open it again, on one occasion they ask me for a credit card for a... Näytä lisää
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Update: Allstate/Trade Square has reconsidered my claim and is replacing it with an 2024 Onn 50" model TV. While I appreciate the replacement, I am worried that it's a 2024 model. It's supposed to... Näytä lisää
One of the worst companies I've ever purchased from. They offer a really poor 1 year warranty on their products. My TV's display stopped working only after 2 years, and Vizio support was completely... Näytä lisää
If I could give this brand a zero star I would. Slow picture motion with good connection not meeting costumer satisfaction, hardware is faulty at times and can never work when I want it to. I don’t su... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
VIZIO is the maker of the top-selling 4K UHD TVs / Displays and America's #1 Sound Bar Company. VIZIO’s mission is to deliver high performance, smarter products with the latest technology innovations.
Yhteystiedot
Tesla 39, 92618, Irvine, Yhdysvallat
- www.vizio.com
Buy if you love switching inputs and terrible smart hubs
The TV seems incapable of turning on and prioritizing the console or streaming device inputs, but always prioritizes their stupid "smart" hub. And now after 5 years the remote stopped working for seemingly no reason (it was fine 4 hours ago).
Worst TV ever
Worst TV ever. Not even 4 months old. Already running slow and having issues connecting to the Internet. The home screen is nothing but advertising. The apps you load on there are put on a really small bar, while all the advertising is huge... I will never buy another Vizio product. Extremely unhappy and Vizio won't do anything about it. FK VIZIO!!!
VIZIO'S WATCHFREE APP IS GARBAGE!!!..
WATCHFREE... A PIECE OF CRAP APPLICATION...
Previously, I was a huge Vizio customer... until they forced me to download the "Watchfree" app.
The app IMMEDIATELY took control of my TV, (even reconfigured my input setting by renaming my existing (HDMI Port) to (Vizio HDMI) and from that point the bandwidth robbing, low tech "Watchfree" app moved itself to the default app at start up. It is prompting me to sign in to all my previous apps that before worked fine.
I called Vizio tech support to find out how to remove their app, and their answer to me was; "There is no way to remove their app... as it was embedded in the televisions software... (REMEMBER THE COMPONENTS ARE MANUFACTURED IN CHINA) ... could China be watching 80 million of Vizio's Customers?
So now I am stuck with a POS app that controls my TV viewing experience. I'm sure that the application's aggressive takeover of my TV was their intention!
My thoughts are that Vizio's buggy "Watchfree" app didn't have the technological savvy that their competitors had so they forced their weak "Watchfree' app on their customers! Look at all the negative reviews on the internet for Vizio’s “Watchfree” App.
My TV remote would not even work after the "Watchfree" app forced itself on my TV. I have a fairly new Vizio top of the line TV, and I'm ready to unplug it and take it outside and hit it with a sledgehammer... I'm totally serious!
Very bad marketing of Vizio's by forcing a lame app such as "Watchfree" on their customers!!!
I will NEVER purchase another Vizio Product.
Recently bought a 75"tv from vizio the…
Recently bought a 75"tv from vizio the quantum series. It's as advertised beautiful picture and own apps.
What a rip off!
What a rip off!! Says all over the box you can watch free TV, but when you try to set up your account, they want $79.99.
Absolute bs. Going back to Samsung as fast as I can get there.
I had brought a Vizio sound bar last…
I had brought a Vizio sound bar last year. Contacted Vizio about it said they would refund me my money and such. But I had to return this sound bar. They called me today now keep in mind they didn’t ask me for any of my information just the serial number of the product proof of purchase and that was it I sent all that in last week and today I got a phone call saying that there’s nothing they can do for me because they want a credit card of mine to put on hold until they get this product back, I told them today on the phone just send me a box with the shipping label so I can box it and ship it and they told me they cannot do that They want me to put a credit card on hold until they got this one back. They are not willing to work with me on me actually shipping this broken sound bar back first and then having them ship me a new one or refunding me my money I will never ever ever buy another Vizio product again as a customer service is Bullshit. I won’t even recommend my worst enemy to buying a VIZIO product buyers beware the sound bar is less than a year old and went out. So money wasted on this junk.
Vizio--the 5 year TV
Bought a Vizio 55" TV 5 years ago, and the picture and sound went out yesterday. Called Vizio and they said yeah, too bad you didn't purchase an extended warranty. Nothing we can do. Great customer service, expecting the owner to have to spend more money for a product that ought to last twice as long.
Bottom of the barrel garbage company & products!
Own 2 Vizio products, but never again. 1st their TV's menu takes FOREVER to navigate, feels like a 1980s computer and I'm not even kidding. The picure fades more each month. You can't even download new apps! This is in 2025!
The Soundbar costs nearly $1,000 and initially it was really very good, including Dolby Atmos. Loved it! Until the input just suddenly stopped working! For no reason. There are countless forums on reddit, etc dedicated to this exact issue.
Will never buy any Vizio product ever again.
Die Vorfensterarmatur ist eine Fehlkonstruktion
Die Vorfensterarmatur ist eine Fehlkonstruktion. Mit einem Pfropfen von ca 2 cm soll ein Hahn mit über 25 cm Höhe gehalten werden. Das Hebelgesetz sieht das anders….
The TV is a joke it keeps popping up…
The TV is a joke it keeps popping up codes and can't get any help to fix the problem will never buy another Vizio TV in my life and suggest no one else does either til they fix their shit
I was unable to complete my setup on my…
I was unable to complete my setup on my new TV and spoke to VJ. He was so patient and helpful. He stayed on the phone until all issues were resolved. Also. This is the first Vizio TV I've owned and the picture is amazing.
It's a shame that "negative stars"…
It's a shame that "negative stars" can't be "awarded" to companies whose Customer Service rivals India's!
Sub par customer service, and those on the customer service lines HATE their jobs reading off a "cue card".
I got a call on Friday at 8:10 in the morning from someone named Lacey from Vizio. Wow, she REALLY hates her job!
I wouldn't buy from Vizio again. See how the 1.4 stars attracts customers? YET VIZIO HAS NO EFFING CLUE!!!!!!!!!!!!!!!!!!!
Vizio is a rip off my daughter bought a…
Vizio is a rip off my daughter bought a TV online for my granddaughter when it arrived, she opened the box to set it up and the screen was broke and now Vizio refuses to replace it they’re saying not under warranty when she did purchase the warranty customer service is saying they’ll give a rebate when if she buys another TV I told her no do not do that. They are responsible for selling a TV with a broken screen and now they’re trying to get out of replacing it and customer service is extremely rude. just thinking about buying a TV from Vizio don’t do it.they do not honor their warranty I filed several complaints on them and they will not respond to any of them because they know they are wrong
Take a look anywhere before you buy…
Take a look anywhere before you buy ..... constant dropping of internet, says wifi password wrong when it's not. Buy if you like resetting constantly when everything else works fine. Never had any issues with Sony.
SoDONT BUY VIZIO about a month ago I bought a vizio…
So about a month ago I bought a vizio 65 in from Walmart about three days later I noticed the tv wouldn't power up it kept saying restar your tv or something like that. So I rushed out to the trash and gathered all the packaging so I could return it. I did exactly that I returned it for another one(same model) well I've had this one for about a month and now it's doing the exact same thing, but this time the garbage mam got to the box before I could retrieve it. So now I'm stuck with a tv I just bought that won't turn on. This is absolutely ridiculous because now I'm stuck with a tv that doesn't work and I can't take it back because I don't have the box, seriously who's going to keep ahold of a 65 in tv box laying around. If vizio made a reliable product I wouldn't be in this situation. I will forever bad mouth vizio for this one. I'm actually going to go to Walmart and put post it notes on all of their tv's letting other buyers awear of what they have to look forward to if they buy these products.
Don’t buy Vizio
Don’t buy Vizio. It will last just long enough for the warranty to expire.
It doesn’t power on after 2.5 years
Do Not Buy Vizio
I hesitate to even give this TV one star. I bought the 65 inch vizio TV, and have no kids, so the TV is not used other than when I use it. I watch TV about 2 1/2 to 3 hours a day and the screen gave out on me today. Out of absolutely nowhere a white line appeared at the bottom of the screen while the entire screen fades every four seconds before the 2 year mark even came around. I purchased this TV brand new, And was essentially told by vizio support “Too bad, bad luck,” When I called to check If the company gives warranties for defective TVs. Additionally, you seemingly cannot watch TV on a Vizio unless you have Internet. There are also many TV applications Vizio does not have that every other brand generally does. If you want a television that is all but guaranteed to go out within two years or less, buy this one. I am switching back to Roku.
Total piece of garbage
Total piece of garbage, constantly loses internet connection when every other device has no issues!
I'll never buy a garbage vizio tv again!
AVOID VIZIO
Purchased VIZIO 65" Class 4k July 1 2024. First issue, how could they ship a Smart TV without an ethernet port. There is no way to hard wire an ethernet cable to the tv so you can get the best streaming. The agent on the phone told me to look for it next to the USB port. It isn't there.
Its Sept 25 and the tv will not complete startup. It just spins on blank screen. Agent and I troubleshoot for about 30 minutes then the agent does a factory restart from her end. I am not happy because I have re-enter my apps and passwords.
Now after sitting for awhile the tv will not finish startup unless I select Restart TV from the settings menu.
9/30/24 Update - TV not loading. Contacted support. Apparently they did a firmware update. Working now but for how long.
Customer Care reps are A-1y Vizio Smart TV was given as a…
My Vizio Smart TV was given as a birthday gift in 2022 of September by my ex husband after our son passed in July of '22.
The TV went out a week after my birthday, (09/06/2024. I enjoyed it for 2 years. I explained the circumstances to Customer service. All of the representatives that I spoke with were professional, good listeners, and compassionate. The TV has been my only entertainment and one of my ways of navigating the grief of the unexpected death of my son. I'm a homebody with limited mobility. Thank you Linda and ever customer care representative that I spoke with. God bless each and everyone of you.
There are still caring people in the world 🙏🏿🙏🏿🙏🏿❤️❤️❤️
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