Villa Select Arvostelua 

We had our holiday cancelled on weds by TUI, due to fly tomorrow. I saw a villa on villa select that actually looked better and was cheaper. I messed up the booking and spoke to Lucy and Donna the next day and honestly they could not have been nicer human beings. We have been told all about the resort, things to take, assured and treated like people. You have customers for life. Thank you so much

Stayed at Queen Villa trapazaki for a week Fabulous place, fabulous views food and lovely and clean

Jaime in Reservations was a delight to deal with, she was very knowledgeable regards our enquiry.
Jaime has an excellent telephone manner and great customer service,
throughout the call and follow up requests.

For the money we paid we had high expectations. Unfortunately this villa didn't even begin to live up to them.

The kitchen had hardly any pans and utensils, the bathroom (painted black) had only one tiny window with no insect screen.

The view from the side of the property looked like a cross between a scrap yard and a shanty town, with cockerels constantly crowing.

The mattresses were like concrete.

The pool filtration system was noisy and on 24/7.

All in all very different to their photos. We won't be going back.

EDIT: the Villa Select manger, Denise, was brilliant. After a week she realised that Villa Siesta was substandard and moved us to an infinitely better one.

Booked a villa holiday in Kefalonia, flew out with Jet2, seamless service as always, stayed at Trapezaki, fabulous holiday, would thoroughly recommend, sterling service from Kara and Deborah! Will be returning!

We stayed in Villa Son Domingo - Menorca. Absolutely beautiful and stunning location
Villa spotlessly clean with a great welcome pack on arrival .
Well equipped villa with plenty of fresh towels and pool towels .
First time using Villa Select and will book again after a trouble free experience booking .

The house and pool were excellent! It was within easy walking distance of restaurants, cafes, beach and marina. The only complaint was that the house was cold. Obviously nothing can be done about the weather, but we thought more could have been done to heat the house. On our second last day one plug in heater was sent over, but given the open plan design of the house this had no benefit.

We booked a holiday through Villa select and the process was simple and seamless from start to finish. Excellent customer service and an excellent resort rep (Deborah) in Kefalonia. Will definitely be booking through Villa select again.

What made my experience great? Where to start, from the start of my very first enquiry about flying on a certain date and which villas would be available if we could do just that. What was the time difference to fly from our choice of 2 airports and the cost difference if any. To the ending of my booking it was 100% perfect customer service. I cannot say a big enough thank you to Donna who has taken all the stress away from booking this break away for the four of us who so desperately need this holiday. I recommend Villa Select to anyone who wants to book a villa holiday.

Communication, communication, communication.

This is the third time that Donna has helped with choosing and arranging a villa for me and my family. She gives outstanding personal service, and is very knowledgable about the locations and villas in the countries I've been interested in (Mallorca, Cyprus and Kefalonia). Other Villa Select staff I've had brief contact with have all been very pleasant and helpful too. It's a great company.

Jaime Laight is absolutely worth her weight in gold. She is 100% in the right job as it just comes so effortlessly to her! We have been in touch now over a number of years regarding a villa booking for my wedding reception. As you can imagine there is quite a lot of finer details to make sure the day goes as planned with no issues! Jaime has been amazing since day 1, so responsive and always going the extra mile to ensure my weird and wonderful queries were answered.
Safe to say I had the best wedding day ever in the most beautiful villa which myself & my guests will never, ever forget! Truly out of this world. Jaime was a key component in ensuring our day was amazing and for that we are truly forever grateful!

First time we have stayed in a Villa & I was anxious about booking .I needn’t have been because Jaime was absolutely amazing and helped me with everything.She was extremely knowledgeable & patient - nothing was too much trouble for her .She arranged our hire cars and private transfers to & from the airport .Also , the Villa Select Rep at our resort was very helpful & friendly.
Our Villa was amazing and we are returning next year !

Stayed at the Villa George in kefalonia, beautiful villa stunning views and a short walk into into the village for our evening meal at many of the local Greek tavernas, our Villa Select rep Deborah visited us with lots of helpful advise and information, fantastic week would definitely love to return.

Spoke with Lucy & explained what we were looking for in our holiday. Lucy promptly came back with an ideal solution & was very pleasant. Hopefully the holiday will live up to expectations. Watch this space!

Spoke with Donna on 29/07/24 as not booked online before. Fantastic customer service and could not have done more to make the whole experience less stressful.
Will definitely book with this company again.
Thank you...

Have phoned Villa Select a few times ....no problems, just info needed & I have always had extremely helpful & friendly guidance.
Makes a wonderful change in this day & age to get great customer service!

Villa in an ideal location, near shops and beaches. Villa was very clean and spacious. We all had a great time and will be booking with Villa Select for our next family holiday

Professional and very prompt service - great work folks. Thanks for the lovely holiday experience.

Prompt service and detailed info on my enquiry. Many thanks.