This was my first time of using Viewber, recommended by a grp as I have mobility issues. The basic inspection was thorough and I will definitelly try the other features if and when needed. The live... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have worked alongside Viewber now for nearly 3 years, to supply and install lockboxes at various properties that we manage for our large client. Everything has been smooth, professional and seamless... Näytä lisää
Yritys on vastannut
I went to view a property and the host is from Viewber. He knew nothing about the property (whether there is someone still living there, who is the agent/developer), and most importantly, he could n... Näytä lisää
Yritys on vastannut
First time using Viewber for viewings I found it really easy to set up the property on the system and book the viewing. We got confirmation within an hour that it had been assigned - I also spoke to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Viewber supports property professionals across the UK with viewings, property visits and more — delivered efficiently, seven days a week. Through our nationwide network of vetted Viewber Members, we support estate agents, property managers, landlords and more with services including accompanied viewings, open houses, property inspections, key management, marketing support + more. Whether in person or live-streamed, our flexible, on-demand service allows you to book support anywhere in the UK — helping you save time, reduce workload and deliver a better experience for both you and your clients.
Yhteystiedot
Ham Hill, Sydmonton, RG20 9AB, Newbury, Yhdistynyt kuningaskunta
- 03330 124 186
- hello@viewber.co.uk
- www.viewber.co.uk
4,2
Hyvä
106 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Proud to be part of a great company, a great team ...
I have been a Viewber consultant for over a year and carried out over 100 viewings, inspections and photographs for a variety of estate agents, auction houses and letting agencies. Being a Viewber consultant won’t suit everyone because, as the company clearly states up front, work is not guaranteed so you’re not going to get rich. Fees paid to Viewbers were reduced this year because the company is establishing the right business model. It’s a unique business, so there is no industry model to look back at and it is trying to manage the change process as fairly and professionally as possible. I am semi retired and I don’t do pubs or golf, so Viewber has many positives for people like me:
- Great management and responsive support team. Fun to deal with.
- Professional operational guidelines, which are a great support.
- Interesting job, meeting new people (both viewers and a range of agents).
- Learning more about the market with input from a wide diversity of clients and properties.
- Highly respected by the estate agent clients I have dealt with.
- Great IT system (my background) which ensures good and rapid communication with Viewbers and clients ... 24 x 7.
- Prompt payers.
- Complete flexibility of working hours and days
If you are thinking of using Viewber’s services as a client to cover viewings such as weekends, to allow your staff time off and/or more time to progress sales, there is no better solution. All the other Viewbers I have met are professional and reliable - as is the management team. The clients I have carried out work for rate Viewber’s service highly. The company is evolving but already fills a unique and important gap in the high street, hybrid and online estate agent business. I missed out in the crowdfunding round earlier this year, but I will invest in stock at the next opportunity! Viewber is going to do very well and I am proud to be part of the team.
2. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viewber
Thank you for a positive and honest review, Mike. It is greatly appreciated.
VIEWBER TOTAL SCAM
I am a friend of a. "Viewber". She originally signed up for a way of filling her time and to earn a few pennies.Initially she got a rate of £25 per 30 minute viewing PLUS £0.25 per mile exes.Being realistic you are not going to make a fortune on those terms but she was happy to be doing something .
Then - overnight - Viewber changed their terms to........believe it or not.......£18 per 30 minute viewing PLUS nothing at all for mileage exes!
If you calculate time and mileage exes from home and back on a simple 30 minute viewing you end up earning much less than the minimum wage!!!!!!!!!!
How are these SHARKS allowed to get away with this?????
YET ANOTHER ESTATE AGENT SCAM!!!!!
2. syyskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viewber
Hi Gerry,
Sorry to hear that your friend is not satisfied with their experience of working as a Viewber. We work hard to ensure that our services provide a fair and reasonable compensation to Viewbers as well as ensuring that they are competitive and affordable for our clients. The fee available to Viewbers for each appointment changes based on the work required. Our analysis of the payments provided to Viewbers shows that for the vast majority of regions in the country, the Viewber fee is above the local average rate. Being a Viewber gives a unique ability to accept or decline any appointment and Viewbers are made aware of the fee available for each appointment before they choose to accept an appointment. The feedback we received from Viewbers and clients as well as the high costs of implementing and managing mileage payment calculations led to making the difficult decision to reduce the use of mileage from a local appointment. As a growing company, we always welcome feedback to help improve the service for Viewbers.
Bit of a mess really....
Bit of a mess really. You try to do something simple- namely arrange an appointment for a viewer to view your flat. They make a massive hash of it with eight women calling you and emailing you with different instructions. I ended up having to text the Viewber guy who had my keys direct to check that the appointments suited him! Then I tried to get my keys returned - a service I paid for. I wanted them dropped at my new tenants office - drop down on their site says - drop within 3 miles - but there is nowhere for you to state where that location is!!! Then they say it has been confirmed - I double check with Viewber guy and he is refusing to do it because ‘they don’t pay me enough for my parking’! I call Viewber direct, they can’t transfer me, can’t sort the problem. Whole thing a massive mess. I give them 3 months max. Do. Not. Use.
17. heinäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viewber
Thanks for taking the trouble to reply Erica. Sadly there’s nothing simple about arranging a viewing, but with a complaint ratio of c.0.5% and over 100k viewings and four years operation it works far more often than not, we’re sorry it didn’t for you. Constructive advice is useful, having multiple staff communicating was an issue, so thank you. For the record we are still here.
They hold your keys to ransom!
We appointed this company to handle our flat viewings as they were recommended by emoov. When we took the flat off the market and asked them to return the keys they demanded we prove we owned the place and pay them £30! For our own keys that they iniatially collected directly from us. It's blackmail or theft! We already paid them £300 for the viewing service and they can't event return the keys! They are disgraceful and I would not trust them with your property!
18. tammikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viewber
Thank you for taking the time to leave feedback. Sadly the demise of Emoov left a number of people who had paid them for services which we hadn’t been paid for. Irritating though it was for you there was a cost attached to performing key returns and checking IDs, we followed the Administrator’s advice. Sorry you were caught in the crossfire.
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