Ventura Roof Tents Arvostelua 

Exceptional customer service.

2nd time ordering from Ventura, and faultless service once again.

The first time I needed to return the tent due to a rare manufacturing fault and this was sorted promptly without quibble, with a full refund issued.

Ordering a different model this second time round, and had some questions. Had excellent support over the phone and a speedy follow up to further queries by email.

The hard shell tent is excellent so far. I've made a few interior modifications to improve practicality and storage, which could perhaps be made easier by including a few fixing points in the design, but then again it's easy enough to customise yourself to your own specific needs.

Overall, a very happy customer. Cheers!

This company is amazing!
I was a bit nervous of buying my Ventura 1.4 extended until I saw one one a camping trip - I ordered mine right then. The 1.4 is a sturdy build with strong material. It's easy to pitch and take down, it's comfortable and it looks good!
The support from the company is unparalleled - I had a minor issue with a mesh panel and was immediately offered the option of a full swap.
They respond within hours to most questions, maybe a little longer on weekends/holidays but their response is consistently good and helpful.
In summary if I could give this product & company 10 stars, I would!

Picked up my extended 1.4 deluxe roof tent, with annexe this weekend. The level of customer care I’ve received is exceptional, and the quality of the tent, along with the thought that’s gone into the design is next level. Thank you, William (Ventura)

Amazing roof tent! Well worth the money, plus Will the owner was very helpful, would defaintly recommend!

I have my extended rooftent 1 year now. Absolutely brilliant tent. Can easily take the West of Ireland Weather!!!! I slept in 40 -50Km gust from the Atlantic & it was perfect. Buy it, you will not regret it.

The customer service is excellent. The product, a 1.8 roof tent and annex, is brilliant. Easy and quick to set up and take down. The whole customer experience was straight forward and stress free.

Fantastic communication and service. William couldn't be more informed and helpful with information and suggestions for the right solution for each person. Very fast at responding and in depth knowledge of the product and the market. An amazing product, high quality and durable material. Very satisfied.

I am very pleased with my recent purchase, I have only set it up in the garden resulting in a number of comments on where did I get it, how much and do they have any more.
The additional purchase of the thermal lining was well worth the money. Tent is warm and cosy, I note from my research has been a problem with other brand roof tents.
The service was great, enough for me to treat the team to a costa iced latte and a cake, hope the team enjoyed them.
Happy customer 10 stars

I'm absolutely gutted I couldn't get my delivery read and watched so much on this tent I was really looking forward to getting away.
Customer Service was extremely good even though I was a pain calling a few times before delivery.Three of my friends all have different types and the ventura they all say is the best.
We had a little trouble with the third party delivery witch usually wouldn't be a problem and it was a bank holiday.This is the reason i had to ask to stop the delivery within 1 minute William had a full refund and an apology he never had to give as it was a mix up.I got an email explaining how to assemble that looked really straight forward both William and Charlotte where happy to help if you got stuck.
I'm gutted about this my friend would recommend this as the materials used are much better than you would expect with such a low price.
Hopefully one day I get to own mines.Damion

Extremely happy customers 😃 We pre ordered a roof tent at the beginning of May. I couldn't fault this company at all. Everything has been 5* from ordering, customer service, delivery, instructions and the tent itself. Thank you William and Charlotte.

First of all pricing is superb, prompt delivery and most importantly tent is superb, so comfortable and spacious been up Highlands of Scotland twice now. Great product and service.

Love my awning. Had a small problem which they sorted out instantly. Really happy with the service as was gutted about the problem as I really like the product. Defo buy from them again and definitely recommend.

I purchased the hard top tent four months ago now but only attached it now because of the weather,
(Pros) customer service great , reasonably priced compared to tentbox.
(Dislikes) ladders need a hook of some kind to attach to roof rack or tent bit of a hazard climbing down has it slips away.
Cheap clips when tents pulled down mine have bent already.
Your Goodies you receive , pretty useless, lights very short ,they not long enough to attach inside to another.no hooks inside tent to attach anything too.
Also handles would be a good idea to load the tent on the roof ,it's a nightmare when high up.
Update,Ventura kindly are sending me a new ladder . thankyou guys

This is such a professional run company and extremely friendly and helpful.from the very first phone call through delivery and afterwards William and Charlotte are super helpful and they really know their product.the quality of the product is superb all very well made and the little surprise camping gift was a welcome addition.i highly recommend this company I certainly will use them again...thanks ventura

Enquired about spare parts for a used roof tent
Could not be more helpful with parts and advice and fast post

Excellent customer service and instructional videos. Price point is excellent for quality products, I'm very happy with the tents and the aftercare and support.

Very easy straight forward buying experience. The tent arrived in Scotland less than 24hrs later. Very easy to understand how to put up and take down. Material seems robust and well made

I'd highly recommend Ventura Roof Tents, they are friendly, knowledgable and the tents are of a very high quality standard, We are over the moon with it !!

Excellent service nothing was to Much trouble they fitted my roof bars and the roof tent very professional service from a team who obviously know what they are doing I can highly recommend the company and the product thanks William for a pleasant experience I’m sure I will have many a pleasurable outing in my new roof top tent I might be nearly 80 but life is for living and this will add to my memories thanks again best regards barry

We did a Wild Atlantic Way (Ireland) premiere of the tent (not to be advised during January- the weather is hardly on your side.) but it was amazing, easy to set up (including the Annex) and so easy to pack in again. Confy and you felt safe even though the wind did its best to prove us wrong. We would recommend Ventura rooftop tent to anyone who wants a perfect wild adventure,