Vancouverbaskets Arvostelua 

Amazingly easy, especially as this was organised from Australia as a surprise for friends honeymooning in Vancouver !! Lovely basket filled with goodies 🙌

Delivered same day. Very easy. The recipients were thrilled.

The basket was delivered on the date asked for. The contents were just beautiful. Its hard to determine on line what the products are like but my daughter was very thrilled with what arrived in the basket for her baby shower from us here in New Zealand. Thank you so much.Brilliant service and will certainly be using Vancouver baskets again

BASKET WAS INCREDIBLE!!! The user experience is so friendly and the delivery was exactly when it said it would be and the quality of products was exceptional

Delivered on time with care. Beautiful presentation.

I needed to send a condolence gift and it has to be kosher. Found Vancouver Baskets online and placed an order (before 11 am). It was nice that they are customizable. I placed the order and less than 2 hours later, my friend sent me a text of appreciation. I was shocked at how fast she received it. I can only assume that the contents were as pictured or described. Perhaps you can consider including a picture of the basket at the door just prior to the person answering it. Would highly recommend

Ordering was easy, and they communicated well with me when I made a mistake in filling in addresses. They delivered in a timely manner to my sister with good communication, and what she received was beautiful. I will definitely keep them in mind for the future!

Basket was great! Priced well and delivery was seamless! Will definitely use Vancouver baskets again!

The basket was so beautiful, and well done. The delivery service was also very great. I just loved all the options and how easy it was to order!

Outstanding Service from Vancouver Baskets! ⭐⭐⭐⭐⭐

I couldn’t be happier with my experience with Vancouver Baskets. They put together and delivered a beautiful birthday gift that included a delicious cake, a bottle of wine, a festive balloon, and a personalized card. Everything arrived on time, exactly as promised, and was beautifully presented.

The entire process was seamless, and their attention to detail made the gift feel truly special. Most importantly, my daughter was absolutely thrilled when it arrived. It completely made her day and brought a huge smile to her face, even though we couldn’t celebrate together in person.

If you’re looking for a reliable company that delivers high-quality gifts with exceptional service, I highly recommend Vancouver Baskets. They helped create a wonderful birthday memory that our family will cherish. Thank you for making her birthday so special!

Amazing service! Outstanding presentation thank you!

I am extremely disappointed with my experience with Vancouver Baskets. I ordered a birthday cake based on the photo shown on their website and paid $85, including delivery. While I understand that products may not look exactly like the pictures, what I received was not just slightly different—it was an incomplete cake that did not resemble what I ordered.
The cake shown online had both decorative props and custom text. The cake I received had the prop but none of the requested text. Instead of the elegant gold accents shown in the product image, they used bright orange decoration, which completely changed the look and ruined the overall aesthetic.
When I called customer service to explain the issue, the response was extremely disappointing. I was immediately told there would be no refund and no replacement. The supervisor was rude and dismissive, simply stating that "pictures don't match." I completely understand that there can be minor differences between a product photo and the final item, but that does not justify delivering an incomplete cake that is missing key design elements.
What made the experience even worse was the lack of accountability and the poor customer service. Rather than listening to my concerns or offering any reasonable solution, they refused to help and treated me disrespectfully.
Based on my experience, I would not recommend ordering cakes from Vancouver Baskets. The product did not match what was advertised, and the company showed no willingness to resolve the issue. I felt misled and believe other customers should be aware before spending their money here.

Easy to order, some great choices, delivery was as promised.

I paid for delivery to surprise my friend. She did not answer the unknown number when they attempted to call her. They didn’t not leave a message and rendered the delivery a failure. I wasn’t notified of this so when I checked the delivery status I called and inquired about the follow up. I was told there was no follow up and the only options were to pay almost twice as much as the original delivery fee to get it reshipped or get a partial (less than 50%) refund. When I asked to speak to the manager she was very condescending and said I had an opportunity to provide a better phone number for delivery. Don’t use this company.

The experience from ordering to delivery was easy, straightforward and efficient. I was updated throughout the process. Not knowing the company and being across the country from the recipient of the gift was a bit uncertain but choosing Vancouver Baskets ended up being the perfect choice. The product was much appreciated by the recipient and therefore made me quite pleased. I would recommend them and would use them again.

Ordering was easy, I forgot to add a message so I phoned and got a quick and successful response.

Our son and daughter-in-law loved them. Same day delivery was great. The basket and flowers were perfect, Thank you

delivered on time and set in a safe place

Fantastic service and communication throughout. They gift was really beautiful and great value for money.

Extremely disappointing service for gift basket deliveries. You’re charged a $20 delivery fee, yet you can’t choose a delivery window—they simply deliver whenever it works best for them. I called multiple times to explain that the business receiving the basket closes at 4 PM, but there was zero communication with the driver. Even the supervisor couldn’t give a clear answer about the delivery window; he mentioned “12–5 PM or maybe 9–5 PM,” which isn’t listed anywhere on their website. If the recipient misses the delivery, you’re forced to pay another $20 for a redelivery. This completely defeats the purpose if you’re trying to surprise someone. For residential deliveries, the time frame is even worse—deliveries can go as late as 8 PM, meaning your loved one could be waiting the entire day. I do not recommend using this service if you expect reliability, transparency, or a smooth surprise experience. I will update regarding the reimbursement experience once later on.