Uncle Tom's Motoring Centre Harlow Arvostelua 

26
TrustScore 4/5 tähteä

4,0

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Went to visit my son in Harlow unfortunately I pulled up with a puncture. Phoned made appointment for same day. Fixed the puncture no problem. I was impressed that the car was taken and puncture rep... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Friendly and engaging staff. Highly professional people who can be trusted to give you good advice and have your safety uppermost in their minds. They checked all my tyres, gave me options on how they... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I went to uncle tom's today in Harlow Essex and watched an employee treating a customer with violence and was swearing discusting swear words... I don't know the employee name but all I can tell you i... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I will never use the company again which is a shame as I live close by. 1 particular staff member is soooo rude. Who ever owns Uncle Toms will lose customers as I witnessed him being rude to many othe... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

26 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(26)

6 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Top customer service.

Went to visit my son in Harlow unfortunately I pulled up with a puncture. Phoned made appointment for same day. Fixed the puncture no problem. I was impressed that the car was taken and puncture repaired
No trying to sell me a new one.
A refreshing honest experience.

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Hi Paul,
I would like to thank you for taking the time to leave you great 5 star review regarding the service you received from my staff at the Harlow depot , I'm glad we could get you back on the road quickly .

We hope to be of service again in the future.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

Great service, friendly team.

I have used this garage for years and today I got a puncture but needed to get to work. I went to Uncle Tom’s and explained my situation. Tony prioritised my need and puncture was fixed really quickly. Great service!

27. lokakuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Hi Janet,
I would like to thank you for taking the time to leave you great 5 star review regarding the service you received from Tony , I'm glad we could get you back on the road quickly .

We hope to be of service again in the future.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 1/5 tähteä

Had work done at uncle Toms HARLOW and …

Had work done at uncle Toms HARLOW and after couldn’t find the locking wheel nut key went back and asked the tall skinny guy who did the work what he had done with it as it wasn’t in the glove box where he took it from and he said Derrr it’s here pointing to an AA bag in the boot, I could have adjusted his attitude for him at the time but decided that he was just one of life’s arsoles, then today my daughter called them saying her brakes were squealing was quoted £48 to grease them but was told it might not cure them, when she said oh ok I’m not sure what to do then the guy on the phone said hurry up and make your mind up I’m busy ! 😡 customer service is crap 💩 avoid them if you can

22. lokakuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Hi Keith
Regarding your 1 star review, from the tone of your comments in your review, I believe you probably came back to the garage a little annoyed because of your wheel nut being placed in your boot and not in your glove compartment. I am sorry this very minor incident occurred, and your attitude probably caused a similar response from my normally very polite, helpful and placid member of staff. My view of your attitude is born out by your threatening comment "I could have adjusted his attitude for him". With regards your daughter, Tony the manager can remember having a long drawn out conversation with a lady about her brakes. It was on a very busy day when were short staffed and the lady kept wanting us to diagnose what the issue was with her brakes over the phone. Tony suggested that she bring the vehicle in for a free inspection as we need to inspect the vehicle itself to make sure we make the right diagnosis. He did curtail the conversation after some time as he was just having to repeat himself with the same information, i.e bring the vehicle in to have a free brake inspection.
As for your comment "customer service is crap" you are in a very, very small minority as you can clearly see from all of our previous Google reviews.
Laurence Nichols
Senior Partner

Saanut 5/5 tähteä

My car was booked in to have all 4…

My car was booked in to have all 4 seals on my car resealed. I arrived 10 mins before appointment. A guy came out, greeted me, knew exactly what I was there fore, said he could take car in now. While the car was being sorted, a guy came out to let me know how long it would take. I feel it is rare that such good customer contact is given by a company. I was spoken to with respect, a woman in a mans world, with kindness and consideration for the length of time it would take. Knowing as soon as I arrived what I was there for and greeted! You could not ask for more.

2. syyskuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Hi Jill,
I would like to thank you for taking the time to leave you great 5 star review regarding the service you received by my staff.

We hope to be of service again in the future.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

Thoroughly recommend

Uncle Tom’s was recommended to me, glad I took up that recommendation, great service with knowledgeable staff. Felt like I was being treated like family.

8. elokuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Hi Debra,
I would like to thank you for your great 5 star review regarding the service you received by my staff.

We hope to be of service again in the future.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

Best garage in Essex!

Faultless service from start to finish. From the second I picked up the phone and made the enquiry to the second I drove the car away the same day all done and dusted. The guys at the garage were great, really friendly and knowledgeable. It was like they already knew me, I've struggled to find a decent garage local to me that charges fair prices and does a good job. I can now safely say Uncle Toms in Harlow ticks that box and I would thoroughly recommend them. Thanks again lads!

12. elokuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Hi Norm,
I would like to thank you for your great 5 star review.

Hope to be of service again in the future.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

Had a problem with my brakes making a…

Had a problem with my brakes making a noise phoned them and a helpful chap said bring it down and we will check it free of charge. Turns out I needed the front brakes changing took about an hour and I was back on the road with no noise. Great bunch of Lads would highly recommend.

29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Hi Paul,
I would like to take this opportunity to thank you for your 5 star review. I'm glad we were able to fix you brakes and get you back on the road so swiftly

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

Highly professional people who can be trusted to give you good advice

Friendly and engaging staff. Highly professional people who can be trusted to give you good advice and have your safety uppermost in their minds. They checked all my tyres, gave me options on how they could replace those which were borderline. They changed the tyres quickly and efficiently.

26. heinäkuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Hi Graham,

I would like to take this opportunity to thank you for your 5 star review regarding the great service you received from my staff, we hope to be of service again in the future .

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 1/5 tähteä

Uncle Tom's scammers

I always thought that garage's had cleaned themselves up and were a thing of the past well uncle Tom's in harlow have now become the lowest of the low they just scammed my daughter a cancer patient by charging to inflate car tyres with "premium air" this is rediculous and uncle Tom's should be ashamed of themselves

17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

In response to your 1 star review, we do not charge and never have charged for checking customers tyre pressures. We also do not have "premium air" as stated in your review as this would be ridiculous. I have tried to contact you via Trust Pilot but you have not responded to my request. We do not believe your daughter came to our garage as you have not provided us with any proof of this.

Laurence Nichols (Senior Partner)

Saanut 5/5 tähteä

Excellent service

Excellent service. Been using Tony and his team for 8 years now for service and mot with all our cars. Highly recommend

9. tammikuuta 2025
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Are you the Tony Hunter that owns Uncle Toms Forest Gate, London E7?

Saanut 1/5 tähteä

AVOID AVOID AVOID

Took my Honda jazz in because the brakes where making a unusual sound,they recommended I had approx £450 worth of work done which I went ahead because the fitter told me it was dangerous to drive and I also needed two rear types replaced,took car for a second opinion and was told that both rear tyres where fine and had a least 6 months more tread on them so be careful if you decide to use these thieves,they will upsell and try to rip you off.

7. elokuuta 2024
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set this up. We feature mainly on Google where we have had over 450 reviews with a rating of 4.8. We are Uncle Toms Motoring Centre in Harlow and believe that this review may be for Uncle Toms in Forest Gate, London E7 which is a completely separate company. I have tried to contact you via Trust Pilot but you have not responded to my request for more information on this complaint.

Laurence Nichols
Senior Partner, Uncle Toms Motoring Centre, Harlow

Saanut 1/5 tähteä

After you read my review, you will change your mind.

After you read my review, you will change your mind about coming here.

Please do not waste your time, money or energy bringing your car here. We’ve taken our car to Uncle Tom’s mechanics, he told us what the issue was and ‘fixed’ (or just looked at) the car. We’ve now collected the car and paid him the £1,300. 5 minutes into my journey from collecting the car, I’m experiencing the same problem. I brought it back now and he’s now told me it’s another issue and that he can get it done. He’s now done extra works to the car, but unfortunately I’m still experiencing the same issue. So I kindly messaged Mr. Tony Hunter and he’s blocked me mid message. Now, I wasn’t rude to Mr. Tony and as a paying customer I should not have been treated like this.

Our problem was never resolved and resulted in Mr. Tony and his side kick Anthony being extremely obnoxious and ignorant.

Please, do not waste your time people. 🙏🏾 There are other mechanics that can help, mechanics that actually fix your problem and not there to just take your money.

If I found out it was Tony Hunter behind the HMRC text scams, I would believe it. God bless you all and do not come here.

10. kesäkuuta 2024
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set one up. We feature mainly on Google where we have had over 450 reviews with a rating of 4.8. We know your review is definately to do with Uncle Toms in Forest Gate, London as you mention your dealings with Tony Hunter who is the owner of this garage and has nothing to do with our garage in Harlow.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

Have been using Uncle Toms in Harlow…

Have been using Uncle Toms in Harlow for years. Always good prompt service with good prices.

5. maaliskuuta 2024
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set one up but I would like to take this opportunity to thank you for your 5 star review.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

Best garage in town

Best garage in town
Always reliable work done well price always best

5. elokuuta 2023
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set one up but I would like to take this opportunity to thank you for your 5 star review.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 1/5 tähteä

I went to uncle tom's today in Harlow…

I went to uncle tom's today in Harlow Essex and watched an employee treating a customer with violence and was swearing discusting swear words... I don't know the employee name but all I can tell you is he had a bald head and glasses... I have never heard so much vulgar language in my life this employer needs to sack this employee as it brings a bad name to uncle tom's

1. elokuuta 2023
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set one up. We feature mainly on Google where we have had over 450 reviews with a rating of 4.8. I do not believe your review to be a true one as we have had the same members of staff for many many years and none of them have a bald head and glasses!! We have CCTV cameras throughout the garage and, if this incident had occurred, would have been picked up on our cameras. I also notice that you have only ever done 1 review, which nowadays, is very unusual and therefore even more suspicious. I have tried to contact you via Trust Pilot but you have not responded to my request.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 1/5 tähteä

ripped my leather steering wheel and denied it straight away

went to uncle toms to have 3 new tyres fitted, over £300. service was great! until my car was handed back and i noticed a large rip in my leather steering wheel. straight away i spoke to uncle toms who denied it had anything to do with them. i know for certain my steering wheel was not ripped before entering uncle toms. they were not understanding at all and told us ‘you can complain but there’s no point because we didn’t do it’ then laughed. disgusting customer service and i will never be returning.

20. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Profesional ,Good service

Profesional ,Good service, Good prices I will ise it again

18. kesäkuuta 2022
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set one up but I would like to take this opportunity to thank you for your 5 star review.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

Heroes at Harlow!

The team at the Harlow location are absolutely brilliant with fantastic customer service. A problem developed with my car while I was at the depot having tyres fitted. They really went the extra mile to try to solve the issue including ringing Kia themselves, sourcing and fitting a new battery (and putting the old battery back when this wasn’t the issue) checking fuses, and even taking me home using one of the firms vans to get my spare key in case that was the issue. After 4 hours messing with the car, I rang the AA who couldn’t diagnose the problem either but did get me to the local Kia garage to get it sorted out. Despite the time they spent trying to sort out my car, Uncle Toms only charged me for the tyres! They even rang later that day to make sure I had got home ok! First class service!

27. toukokuuta 2022
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set one up but I would like to take this opportunity to thank you for taking the time to leave us such a brilliant 5 star review.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 2/5 tähteä

Mot was decent enough but the bloody…

Mot was decent enough but the bloody timescale was awful. My appointment was for 2.30 car didn’t get taken in till 3 then the mot itself took 2 hours. Got told it would be 5 minutes was another hour. Useless wouldn’t recommended or use again.

21. helmikuuta 2022
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set one up. We feature mainly on Google where we have had over 450 reviews with a rating of 4.8. I have tried to contact you via Trust Pilot but you have not responded to my request. I am not convinced that this review is for Uncle Toms Motoring Centre in Harlow as we always have cars booked for MOTs and servicing in the mornings and customers do not wait for the vehicles, we contact them to let them know when the vehicle is ready for them to collect.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

Saanut 5/5 tähteä

2nd time I use uncle toms like there…

2nd time I use uncle toms like there honestly and not just to sell u any old parts that don’t give u the best results, time of doing the job is very quick and price wise is very good ordered some parts and have booked my 3rd visit there well done guys keep up the good work

29. tammikuuta 2022
Oma-aloitteinen arvostelu
Uncle Tom's Motoring Centre Harlow-logo

Vastaus yritykseltä Uncle Tom's Motoring Centre Harlow

Sorry for the delay in responding but it has only just come to light that we have a Trust Pilot account as we did not set one up but I would like to take this opportunity to thank you for your 5 star review.

Laurence Nichols
Senior Partner Uncle Toms Motoring Centre, Harlow

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