Ultimate Ear Protection Arvostelua 

Great service and excellent communication

Great customer service. I have purchased Bluetooth and side sleepers . Great fit . I was unsure after I was told I have very narrow canals but no problems to report. Kept up to date as they was in progress .

Very quick service, and very helpful staff

I first bought my earplugs from you about seven years ago and found them very comfortable that is why I’ve come back to you and got some new earplugs it is a very easy process with you and A reasonable price I would recommend you to my friends kind regards, Steve Ward

Great service, promptly delivered and they work really well, would thoroughly recommend.

They make riding a lot nicer with my music nice and clear.
I can now turn my volume down rather than having it flat out all the time.

Ita a great product, the moulds of my ears were on their system and re ordering was easy.

As a regular gig attendee with a love of going to the front, I felt that I needed better quality ear protection. I have at times been affected by high sound and know how important it is to avoid damage. Once the order was placed, the communication was very quick and smooth. The appointment with the audiologist to get the molds taken, was well organised. He confirmed as well that Ultimate supplied good quality ear protection and that, as a professional, he only works with quality companies. The final product fits extremely well and I am looking forward to using them for the first time this week!

The whole experience from start to finish was fantastic with regular update's to haveing the impressions completed they find the nearest place that does this for you with professional results highly recommend this company for quality you get what you pay for and this proves it

received ear plugs very quickly after sending the impressions in. customer service has been outstanding and they were very helpful in keeping track on the package etc

Very good communication from ultimate ear, although I’ve not tried them in a gig situation they fit very well and sound brill when played through my iPhone

Having heard good reports about the Bluetooth Soundear I decided to order a pair. When I received the product and linked them to my phone, I was instantly disappointed with the sound quality, particularly when you relate it to the cost. Granted I could have purchased the Soundear Pro, but that was another £100, and at £339 plus the cost of having the ear impressions taken, I felt this was too much, but I was of the belief that spending £200+ the Soundears would be comparable in sound quality to a relatively cheap (£50)pair of HUAWEI I have. They weren’t, the sound quality is ‘tinny,’ literally no bass and of low quality. The frustrating part is that if I’d have known this from the start I would have reluctantly ordered the Pro model. I am convinced that if the website was more transparent in the difference in quality between the Soundear and the Pro, there would be more sales towards the Pro and happier customers, as I am sure there are customers out there who have done what I have and are equally disgruntled as me. All that said, I tested them yesterday on the bike, and as I am primarily using them for the Sat Nav, rather than constantly listening to music, they do ‘what it says on the tin’, albeit you just have to accept the ‘tinny’ sound quality. On a plus note they fit well in the ears and they have cut down the wind noise. So in summary, it is a good product, but too expensive for the sound quality you receive. Last point, when you send the silicone eat impressions to them they recommend sending them with signed special delivery (which clearly adds more cost), but to be honest I didn’t mind that as you are reassured that they will receive them. However, when they send them back to you, they are just put in the standard post, irrespective of the value they are. So no tracking and no way of any guarantee of you receiving them, after all our Royal Mail post service is shockingly bad. This is obviously done to cut their shipping costs. Makes me wonder how many complaints they have received about products which customers don’t receive?

Very easy to reorder as my moulds were still on file. I've been updated regularly on the progress and the turn around time from ordering was really quick

Quick, with more discounts on the more you buy. I have been a customer for 8 years approx now, and It works out cheaper sending my ear impressions each time. They fit very well also.

I've been using Ultimate for many years. This is my fourth set from them, and my wife also has a set. The service is always professional and the team are very helpful. The latest were a replacement for a set I lost only to find them the day the new ones arrived. That's my
Luck. Anyway at least 6 of my friends are also using Ultimate for their ear protection off my recommendation..

Ear plugs are very comfortable and order completed very swiftly. Products look great too. A company that gave me the protection for gigs that u was looking for.

They kept me informed of the process and expected delivery

Great and proffesional customer service, throughout. From placing the order to being kept informed at all stages of the process. The communication is excellent.
Overall I am very pleased and happy with the service and the product itself, which having used it for the first time last weekend, has exceeded my expectations. excellent quality and fitting. I would highly recommend the product and the the company to deal with. 😊

Great service and a great product. I’ve had trouble with bad ear plugs for years. Barely made any difference when I was out all day on the old Bike. But these are a whole different entity. They block out the noise and my ears aren’t ringing after a ride. I really recommend the outlay to help save a very important sense, your hearing, worth every penny I think.