TripAdvisor Arvostelua 

i bought a toilet seat in the Oxford Street branch of John Lewis 2 weeks ago
after just 2 weeks the product was broken. My wife returned to the store to get a refund. She was told she cannot get a full cash refund and she could only get half the value of the product which is totally outrageous and unacceptable. She spoke to
the manager of the store who was also very unhelpful
sending my wife to a different floors without resolving the matter I spent £65 on this product expecting it to be good quality:
I made a written complaint online and was given a reference number CASE-28917088.b
i was told I will be contacted within two days
that was on Wednesday the 7th still nothing
i called an online number and i was directed to a WhatsApp page
i was told someone would contact me from the store on Saturday 10th/5 /2025 this hasn't happened
avoid shopping at this stores the customer service is terrible and the shop tries to avoid
refunds on faulty products

I wrote a review about my experiences at a Black Sheep Coffee shop and it was removed without reason.

That so called trusted review site cannot be trusted.

removes genuine reviews for having a low score but doesn't tell you why and doesn't tell you the review has been removed. Dishonest platform.

Outdated and pointles 100 customers have great experience and don't reveiw because theirs no point 1 customer who doesn't like beef in a beefburger and can slate the business down.
TripAdvisor is just a platform for negativity and unfair reveiws

So Aegon pension have left a message asking for more information to help
Well what a suprise we have submitted the requested information and nothing has happened
I have contacted them again today by phone another cost and as usual no help I asked to speak to the manager no manager available so we are in the same situation as we were at the end of January when I started my claim
I have submitted a complaint email still no response
I will never recommend this company to anyone there incompetent in everything they do

The Red Fort restaurant was very clean, the staff very polite and very helpful, as for the Food, it was most excellent, well presented and plenty of it.
All in all a very pleasant meal and evening out with our friends 10/10 could not fault the Red Fort in any way.
Mr C A BUFTON.

Favour welcomed us upon arrival , we were extremely tired and she made our stay as comfortable as possible. Brooke was also very kind and helpful. I will be returning back as my kids are going on how much there stay which goes down to these ladies.

Also the manager during the day of check out on Saturday 19th he was lovely and attentive. Thank you so much

We have just returned from a holiday at hotel Villa Mulino in Garda, Italy and we can't recommend it enough. Pierro and his staff are the nicest and most attentive of hosts. The entertainment is extraordinary and everyone was encouraged to join in, and mostly they did because it was such fun! Pierro is an amazingly charismatic person and he must have played about 6 instruments during our stay. This made our holiday especially memorable.

I visited Birmingham the other day,and I ran out of power on my phone.
I struggled to find anywhere.Finally I find O2.
Amber set up the station for me to charge.
All the staff seemed very helpful,there was a happy atmosphere in the shop.
I was so grateful to them for being so kind.
Just suggesting if anyone is looking for a new mobile shop to try them.

A fly trap for the worst people in society.

A Complete Disappointment – Feels Like a Scam

I’m extremely frustrated with this entire experience. We waited over two days with zero communication. After contacting Viator for help, they forwarded our request to a third-party seller — Things To Do In FZCO — who still didn’t respond. And finally, the order was declined at the very last minute.

What makes this worse is the ridiculous and confusing setup: Tripadvisor franchises to Viator, and Viator franchises again to yet another third party to actually fulfill the service. No updates, no accountability, and yet the listing is still live, allowing people to keep buying tickets with false hope.

This is completely misleading, unprofessional, and feels like a scam. We wasted time, energy, and money on this. Do not trust this system — there is zero guarantee that you’ll actually get what you book.

Been using Tripadvisor for 20 years.

Over the last few years, the site has gone downhill, partly because most people are using google now, but a huge factor is that information is incorrect on Tripadvisor, and if you correct it using the "edit" option, they ALWAYS reject the edit!

Information used to be correct OR edits were accepted so information was more correct for users, but in the last few years, something has changed as they now just reject most edits.

Even if they have a dead link or incorrect link, and you give them a link that not only looks correct but even says "official page", they just ignore and reject it!
Even if it is the same domain, but a different link as the company updated it, they still deny the edit.

99.9% of all edits, especially URL edits, are rejected.

I have been on the site 20 years and even with my 20 year old profile, who only gives correct info, they just reject every edit!

They have even had unofficial sites and users personal sites as links, and when you give them a correct official link, they reject!

They clearly aren't looking at the links you give.

You can easily see if a site is correct or not, and if it isn't instantly obvious, 10 seconds of searching online will tell you!
But they clearly aren't checking at all. They are just guessing and refusing most edits.

So much information is wrong because they reject 99.9% of edits.

It is so bad that their social media told me to just DM them and they would update it that way!

They clearly see there is an issue so gave me that workaround, but I shouldn't have to use social media to get edits done, just because your team don't bother to check the information!

This just means people use other sites because your information is wrong!

Even Google let users edit information and they approve edits 99% of the time!
Why is Tripadvisor so bad in this respect?

I have used Tripadvisor so much and contributed so much over 20 years, but people are just moving to other sites as you just don't care about correct information.

You need to either tell the people that accept or deny edits to READ and CHECK the information before rejecting or you could have it so the system automatically accepts if the person correcting the info has an account over x years or had so many approved edits.

Staff need to do better.
Denying 99.9% of edits such as URL's is not acceptable.
They need to do some checks! Not guess!

Visted here on Mothers Day with my daughter, We both ordered different meals. The next day we both suffered with extreme stomach cramps. As both meals ordered were different, this can be only of these reasons. Poor Kitchen Hygiene, Food stored incorrectly or staff not fully trained or adhering to food handling regulations. I have given the restaurant chance to explain but they chose to be bury their heads in the sand with ignorance.

Great surroundings in the garden room Meal was delicious..lots of vegetable selections./ even my fav..swede!! And meat was cooked perfectly.Certainly very good value and price.Will be back soon for sure

Tulip queen Spalding, a member of staff was so rude we didn’t even keep our booking.
Will not be returning.

Went for an early Mother’s Day tea at Kellockbank Garden Centre in Insch, Aberdeenshire on Wednesday March 26th with my sister and nephew. Megan was exceedingly helpful in accommodating my dietary needs and Marlene kindly parcelled up what we couldn’t finish, so nothing was wasted.
The treats were delicious and plentiful. Many thanks for making our visit so memorable and enjoyable 😊

4-star/ The Lion Hotel, High Street, Buckden, PE19 5XA

Before I start, I will add that we did receive an apology from the owner of The Lion Hotel following our email of complaint, but we think it's still worth explaining its short-comings.
We booked in for 2 nights (18 and 19th March). Firstly I must say that the description of our room (we were in room 8) "Deluxe Double Room" is an affront to the term Deluxe. It's a long way off from being that. The room itself was barely 3-star, the bathroom and toilet we could barely categorise as 2-star. Shabby, is a good word, to be polite.
But the reason I am writing is to complain about the fact the heating in this room (probably on auto) stopped somewhere after 8.30pm. It was a cold night, and the room chilled quickly. A hot bath, then? Nope, no hot water either. Luke warm at this point by 9pm. We'd had dinner in the restaurant at 7pm, which was very nice, and after 8pm we decided to rest up for the evening, having driven from Devon.
Then, just to add to our annoyance, there came the sound of some machine coming from the bathroom direction. On investigating, I could only presume the noise originated from a neighbouring room. Fortunately that didn't last long.
Tired and cold, we decided to go to bed early. Come 5.30 am there was a disturbance from outside our bedroom. Not the fault of the hotel, I must add. It was a council bin vehicle maybe, backing into the drive-way telling the local neighbourhood it was reversing. There was a few other disturbances during the early hours but I was too tired to take a look. Again, no fault of the Hotel.
That's it. We decided to just leave after the first night. There was nobody at reception in the morning, nobody to complain to, so we dropped the keys off at the desk. We weren't expecting any compensation, and we didn't get any.
Nice hotel. No more to say. We give it 2 stars

Its just not funtional and biased. Not worthy to look or write a review overthere.

So crooked, I left a review for Midsummer Tab in Milton Keynes saying how bad the experience was, I even said where a better experience was when I left and yet was told by Trustpilot oh no you can't mention that rewrite it. So I did and my review still didn't go live, oh no you can't say that you also had a bad experience the year before at the same place lol.

In the end I just told TripAdvisor that you print my negative review about Midsummer Tap, or I can leave a negative review about you. They still wanted changes to my review, so I ignored them and they also get a negative review.

Bitterly disappointed with tripadvisor had great faith in them until a hotel treated a family absolutely horrifically and tripadvisor has closed down comments I am very disappointed in them