Trip Advisor Arvostelua 

This company just cares about the money they can get from their customers, they are shameless. I had a very bad experience with one tour that I booked through them like 3 years ago, keep in mind that until that point I had booked maybe more than 20 tours with them and I had no issues. A soon as I complained about the bad tour, they sided with the vendor and did not want to give me my money back. I called my bank and they contacted Viator and still refused to reimbursed me, so my bank took care of it and absorbed the cost, Viator did not pay for anything. So after that, they added me to a black list and now I cannot book any tours with them, no matter how many different credit cards I use, I have to do it through my girlfriend's account now. To block someone just because that person was dissatisfied with a product or service that they received, is so wrong, that means that they don't care about the types of services that they offer, they just care about the money they can make. The worst part is that they are basically a monopoly when it comes to tours, the other sites are very small, so they take advantage of that. Be careful with the types of tours that you book through them because if something goes wrong, Viator won't do anything about it and if you complain, they will block your account.

Siamo stati in alloggio in questa pensione gestita egregiamente in famiglia. Cortesia disponibilità e ottimo cibo hanno fatto da cornice. Esperienza bellissima!!!

Recensito due volte una struttura che mi ha rubato soldi dalla carta dopo il soggiorno. Entrambe recensioni cancellati. Ho proceduto con denuncia verso la struttura e sicuramente lo farò anche verso tripadvisor che non tutela minimamente i suoi clienti

Trip Advisor used to be good but over the years has degenerated into a waste of time for people posting honest and factual reviews. I have over 399 contributions but as soon as I posted a couple of negative reviews which we true but they got removed, When I asked them about it after a lot of persistence they advised they couldnt say why as it was system generated (what rubbish is that). I even pointed out a reviewer who reviewed 3 different places in the same month with a say of 2 weeks in each who celbrated their birthday in 3 different countries according to the reivews. They even described services in each hotel that they had great experence with (however they were closed during covid so how did they experience them)...reviews are still live. My latest review was a 1 star which was woeful and checkin check out within 3 hours but again they will not say why it was removed...even though I could provide proof I checked in and out. Don't waste your time use trust pilot or google reviews

I bought a flight with trip.com they cancelled me the departure flight and then the returning one. It has passed more than 3 months talking to them all single days and finally they undertood that since they cancelled the flight (I payed 1292.2 American dollars) they must do a refund. Trip did a request to have a full, they told me that they will give me my money back, but they gave me a date and do not do anything and the time have passed. They tell me lies regarding the airline and that they have not given the money back. So, I called British airways and they told me that they do not have any request from trip in process. Every time I get in contact with trip they tell me new dates to have my full refund ready and those days are not true. I feel they want to steal the money! be careful!

Jeg bruger i høj grad Tripadvisor og har altid fundet at det er en god rettesnor. Jeg anmelder selv når jeg finder anledning til det, og ikke kun når jeg falder over noget negativt.

Worst service!!!!! I've paid an extra amount in my reservation so I can have assistance if I have any problems. I'm trying to change my flight and the page just doesn't run the payment, and their "assistance" is inexistent! Nobody answers or gives any option to solve the problems. It's a fraud, they offer and charge you for a service that doesn't work.

Pienso que trip-advisor no se corresponde con la realidad.

Most of the reviews are ads.

I'm from the U.S.A. and traveled to Aswan Egypt for a cruise up the Nile River to Luxor where I am right now.
Over a month ago I booked a cruise with Trip Advisor / Viator for Saturday April 2, 2022.
On Friday, The night before the trip I was notified the my booking is Canceled, Less than 15 hours notice.
But I was able to rebook for Sunday April 3rd. That rebooking, was Canceled with less 12 hours notice. Luckily the team where I was staying had great connections and got me on a cruise to Luxor for Monday the 4th.
I am Luckily enough to have a little wiggle room, Unlike a lot of travelers,
I personally will not trust Trip Advisor / Viator to get me a taxi now and in the Future.

I now remember some of the reasons I largely neglect Trip Advisor. I once regularly posted reviews for the benefit of others and excellent businesses.
On a number of occasions when trying to submit reviews, including just now which prompted this review.
After taking the time to accurately describe our experience, the Trip Advisor system deleted my review prior to submission.
My conclusion, DON’T BOTHER.

Escribo una reseña de un Hotel me ha tratado fatal.
En esencia reservé las habitaciones a un precio y el dueño del hotel después pretendía cobrar el doble o que cancelara yo mi reserva sin devolverme el depósito de 2 noches.
En fin...me negué y me acabó insultando.
Llamé a la Agencia con la que contraté y le llamaron para mediar. Acabaron ellos mismos a las malas (o eso me dijo la operadora porque al siguiente operador llamé no le costaba el registro) pero como es lógico tampoco quieren perder su comisión. Así que que si cancelaba la reserva perdía el importe de 2 noches si o si. A ver qué yo no es que no quiera ir, lo que pasa es que este hombre pretende cobrar el doble y o pago el doble o me largo y pago dos noches sin dormir ahí. Y si voy me va a hacer la estancia imposible y a saber cómo acaba de mal la cosa una vez allí. Kafkiano. Lo típico lees en internet y no te lo crees...hasta que te pasa.
Lo cuento en Tripadvisor y me dicen que no cumplo las directivas de su comunidad que edite sin especificar qué.
Te lees las directivas esas y te preguntas que apartado no cumples y edito varias veces. En intervalo exacto de 120 minutos me llegan los email de Tripadvisor pidiéndome revise mi reseña que si no no la pueden publicar por ser contraria a sus directivas. Vamos que no se las leen, es una máquina filtra automáticamente las reseñas.
La monda estas empresas viven todas del turismo se tapan unas a otras. O dices que el hotel era fantástico o terminan no publicando una reseña negativa por incumplir sus directrices. Primero te preguntas si solo he sido yo quien ha tenido una mala experiencia que puede ser al fin y al cabo. Pero visto lo visto entiendo haya tantas reseñas con una puntuación alta haciendo luego unos comentarios sorprenden del estilo "tuvimos que llamar al fontanero y no arregló la tubería" o de "estuvimos sin luz y sin poder dormir toda la noche por la luz de emergencia que se encendió" o similares que te choca que a pesar de eso el Hotel les parezca fantástico. Ahora lo entiendo porque si te quejas poniendo un punto solo te hacen la vida completamente imposible hasta que desistes de publicar la reseña y solo quedan las "buenas" reseñas en su página.
Resultado: Sin dinero y pagando esos mismos días otro Hotel y el personaje este haciendo el agosto. Vamos vendo habitaciones baratas, luego te pido el doble y como termina haciéndote la vida imposible te quedas sin la reserva si cancelas porque para pasarlo mal en vacaciones pues o te quedas en casa o te buscas otro sitio, que es lo que al final hice yo y sin poder quejarte. Vamos que el sistema de puntuaciones tienen no vale para nada.

Can you imagine getting to a Carribean Island and finding out the hotel reservation made through trip advisor does not exist. The hotel claims they told Trip Advisor they could not honor the reservation, but trip advisor never told me. What a screw up. My advice is to make all reservations directly with the hotel. Never join Trip Advisor Plus--a worthless $100

they take down honest reviews if it upsets their big business buddies as i entered this ..............

Park Inn by Radisson York City Centre

York

Meerkat meal deal

Having signed up to the meerkat meal deal they refuse to honour their commitment and say they no longer participate. AVOID THE RESTAURANT if you are using the meerkat meal deal app as they have not yet been removed

this was removed from tripadvisor !!!

As a manager of a property can delete any review for what ever reason,so anything anyone puts down bad against property deleted then all good,corrupt

A giugno ho contattato la ditta zeta infissi di bonarcado per la sostituzione di due vetrate, pattuendo la consegna entro luglio,cosa che nonostante i continui solleciti è stata disattesa,a metà settembre dopo aver ventilato il ricorso ad un avvocato e il recesso del contratto ,mi è stato ultimato il lavoro, a fine novembre mi accorgo che da una vetrata entrano spifferi,li contatto per risolvere il problema ,promettono di intervenire per risolvere il problema,nonostante i solleciti non si fanno vedere, a fine gennaio si stacca una placca e l anta non riesco più a chiuderla ,li richiamo ma nonostante i continui solleciti ad oggi ho una vetrata da cui entrano spifferi e non chiude

Diabolical customer service

Could not add a golf bag to my flight booking or add my middle name to the booking once made.
Had to call the airline directly and had no issues making the changes myself.

Wont accept real reviews if negative but has a huge amount of fake postive ones on.
Totally useless review site.
Cannot trust the ratings of anything.

I had the best experience at Staybridge suite on Olentangy river rd. Columbus, OH on January 29, 2022, Millie was so wonderful she made sure I had everything I needed she is amazing i am so happy she works here she definitely care for the guest I will definitely be returning.
sincerely a happy customer!! charmeka