TravelStaytion Arvostelua 

This place is a scam! We rented a condo through Hotels.com, but found out after our booking that we were dealing with Travel Staytion. The condo was GROSSLY misrepresented. We encountered live roaches crawling across our bed, all bedding was yellow stained with A LOT of human hair and other human excrement, extra sheets that didn't fit ANY bed in the place, dried blood on blankets, broken doors (silverware drawer), broken sliding glass screen door, dirty couch, dirty chair and old, yellow stained pillows. There wasn't ONE piece of bedding that wasn't disgusting! The condo had mold around the sliding glass door and in the bathroom, rusted towel rack, rusted shower head, dried toothpaste on the bathroom wall, the microwave door was busted almost completely off, the dishes had dried food left on them, only 2 of the doors had working locks, and EVERY piece of carpeting or rugs were heavily stained...no walking barefoot in there! The ad said you could use their kayaks on the bay, but they were under lock and key with no access, so nope. They said there was a "decibel machine" in the condo but this made NO SENSE due to the paper thin walls and ceilings. Their online information stated that these were "Not Cameras", but I'm curious why you would even have to spell that out? Must have been what was behind the one closet door with a security code and dead bolt on it....Hmmmmm. I called Travel Staytion MULTIPLE times to complain about the unsanitary and unhealthy conditions and was met with the same BS..."Oh, we are sorry for the inconvenience of you having to buy ALL new bedding, wash every dish, broken this, soiled that...blah, blah, blah, but we're not going to do anything about it". We paid $2,000 to stay 7 nights in Gulf Shores, Alabama during 4th of July week, so no other places to go,,,,HOTELS.COM also received a review with pictures. We waited all year for this trip and it was stressful as all get out! DO NOT rent from these people. They should be run out of business as should ANY owner who pays them money to manage their properties!!! If the ad says "Coastal Beach condo right across from beach" and it's hosted by ALEXANDRE, DO NOT WASTE YOUR MONEY!!!!!

If I could give TravelStaytion zero stars, I would. We booked a property in London months in advance for a family holiday. We were informed on December 29th (3 days prior to check-in) that our reservation was cancelled. No alternative accommodations were offered. We were left to scramble, overseas, with three young children to salvage our family vacation. To date, we've not received the promised refund or an acknowledgement of the additional costs we incurred. I would not recommend using any property managed by TravelStaytion.

This site uses third parties for their rentals. You think you're working with Travelstaytion but if there is a problem, they won't do anything for you except refer you back to the property manager. Customer service seems helpful when you first contact them but it's a sham. I gave them detailed emails and photos with my complaint. It was a waste of time. Two weeks and two different service reps and all I got was a canned cut-and-paste response that didn't even have the right gender (called me "he"). If I'm renting with Travelstaytion they should bear responsibility if something goes wrong. Will never rent with them again.

We rented a house (Casa Emma in Sant'Agata, in Massa Lubrense in Italy) and the description was completely misleading.
We had to find an emergency replacement at the last minute, and Travelstation and Casamundo refuse to hear about our claim for a partial refund, even refusing to admit any issue.
This is a scam, do not ever book through Casamundo or TravelStation!