Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Näytä lisää
Yritys on vastannut
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
Yritys on vastannut
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Yhteystiedot
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Yhdistynyt kuningaskunta
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
consistently Excellent Service
Great products at competitive prices. As always, Royal Mail delivered when they promised .
26. marraskuuta 2025
Easy to use website
Easy to use website. Staff were very helpful and friendly when I collected in person. Later mail orders were also dealt with quickly and efficiently.
27. lokakuuta 2025
Great service and partsI wanted were in…
Great service and partsI wanted were in stock in good quantities recommended shop for Kato
5. marraskuuta 2025
Vastaus yritykseltä Train Trax
Thank you for taking time to drop us a lovely review, a 5 star no less! We very much appreciate it!
Excellent Service
Excellent Service. Items are brand new, competively priced and delivered very fast. Their website will guide you for their stock levels when you place your order. I have purchased items from them on several occasions, and the service is always great.
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Train Trax
Thank you for taking the time to leave us such a lovely 5 star review! We really appreciate it!
Ian &Keiren are great
Ian &Keiren are great. I am new to this and they have been very patient and helped me with anything I needed to know.
All items delivered in quick time.
4. marraskuuta 2025
Vastaus yritykseltä Train Trax
You're most welcome! We do this job because we love to get people into the hobby we ourselves love! Thank you for taking the time to leave us 5 stars, we really appreciate it!
Kind regards
Kieren
Great products high quality
4. marraskuuta 2025
Vastaus yritykseltä Train Trax
Thank you for taking the time to leave us a review, we're happy you think we're 5 star!
Ordering from train trax was very easy…
Ordering from train trax was very easy and no hassle,stuff came quickly well packaged and I will buy from them again very pleased.
3. marraskuuta 2025
Vastaus yritykseltä Train Trax
Thank you for taking the time to write a lovely review for us. it imakes us happy to make you guys happy.
Great price and service again
Great price and service again. Happy customer. Thanks
3. marraskuuta 2025
Vastaus yritykseltä Train Trax
Thank you for leaving us such a lovely review! We try our best!
N gauge for the indecisive
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect for this. Huge range, sensible postage prices and prompt to process and deliver. Just 2 orders so far but both equally efficient and this is just the beginning.
3. marraskuuta 2025
Vastaus yritykseltä Train Trax
Thank you so much for the kind review, we love playing trains here so want you to love it too!
Another successful order!
Items arrived quickly, well packaged and everything as expected. Many thanks.
31. lokakuuta 2025
Vastaus yritykseltä Train Trax
Thank you for taking the time to leave us such a wonderful revies
An excellent service with one of the…
An excellent service with one of the fastest delivery times available.
Highly recommended.
30. lokakuuta 2025
Vastaus yritykseltä Train Trax
Thank you so much for taking the time out to leave such a nice review.
Simple shopping
Easy to pick and purchase what I needed from the website. Great communication to advise a shortfall in the order and advice on the options available. Order then delivered in a very timely manner. Great service at a good price.
29. lokakuuta 2025
Vastaus yritykseltä Train Trax
Hi Dean,
We're glad it went well for you, even if our stock level wasn't quite right. We always do our best to make sure you have what you need because we love trains and we know how terrible waiting is!
Could not fault this company within an…
Could not fault this company within an hour of ordering my items I had an email saying my goods were dispatched. Ordered Monday and received on the Wednesday. Also very happy with the goods I received. Excellent service.
27. lokakuuta 2025
Vastaus yritykseltä Train Trax
We love it when a plan comes together! Thank you for taking the time to leave us a lovely review!
More Product Information Needed
Delivery fast and efficient. But there was limited information on how to combine this item with other products needed. For example which track to use. It may be that this information exists somewhere in Kato but I cant find it. Traintrax is a specialist Kato supplier so really does need to provide access to better product information.
27. lokakuuta 2025
Vastaus yritykseltä Train Trax
Hi Ian, we're sorry you found our information lacking, we are slowly updating listings to be clearer from the Japanese translations. However if you ever have any queries about Kato items, please do not hesitate to email us and we will provide you with an answer as best we can! Thank you for leaving an honest review, we appreciate it as it helps us to grow.
Vastaus yritykseltä Train Trax
Thanks for taking the time to leave us a little review, we're very happy to help any way we can! Thank you again.
Found the items I wanted at a…
Found the items I wanted at a competitive price.
Prompt delivery.
8. lokakuuta 2025
Vastaus yritykseltä Train Trax
Hi Mike,
Thanks for taking the time to leave us a review, we're super glad we were good enough for 5 stars!
Great products at reasonable prices
Great products at reasonable prices. There was a slight delay to my order, but Kieran kept me informed of progress, so all was well. Order was well packed when it arrived.
8. lokakuuta 2025
Vastaus yritykseltä Train Trax
Hi David,
Sorry about the delay, it's very frustrating when it happens, but we want you as informed as us! Thank you for taking the time to leave a lovely review.
Vastaus yritykseltä Train Trax
Thank you for taking the time to leave us a review, we're very pleased to get 5 stars!
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