Bought a Chelsea bag from totesluxeuk, wasn’t sure on the leather or gold - beautiful Bag but not for me, asked customer service if I could return & swap it for the suede version. Kate replied & has... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What I got was a painted piece of plastic, no moving parts, ie tail and wings. It’s approximatele 5 1/2” x 5”. Peacock my butt! Got screwed and didn’t even get kissed!
So pretty bag ! I bought London bag and i loved it ! Material ,texture , quality , all looks one of expensive designer bag so i bought another one larger size. Enough space to take on your holiday.... Näytä lisää
Ordered a bag and didn’t get any communication, when I emailed to ask about it and when it will be shipped I kept getting rude responses back with lies of false dates and expectations. Then they cance... Näytä lisää
Yritys on vastannut
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
10/10, definitely buying again
Sorry but can we talk about the quality? The customer service?? The BAG itself?! I’m amazed. Such a reasonable price for the such a high quality bag. Definitely buying many moreeee
THANK YOU!
There’s so many layers to the quality…
There’s so many layers to the quality of customer service and care I’ve received from this brand. The rate at which they respond to queries was so swift and they were patient with me as I had a number of queries beforehand. I had no issues with deliveries. I was provided a tracking number and could easily follow my order. For the quality of service and bag you get, it is definitely worth every penny!
I will be back!
Excellent! Much better in real.
So pretty bag ! I bought London bag and i loved it ! Material ,texture , quality , all looks one of expensive designer bag so i bought another one larger size. Enough space to take on your holiday.
Will recommended if looking for good quality bag.
Fast delivery service .. Easy online process buying from till delivered
Thank you
Bought a bag for a present
Bought a bag for a present. Quick delivery and helpful customer service
A very beautiful bag
A very beautiful bag. Very good quality material. I am satisfied with the purchase made.
Its not my first time ordering
Its not my first time ordering, as we love the handbags. They are very clear on delivery times and kept me updated all the time. Never was I felt out of the 'hoop'. The packaging was also better than the first time. Nice box and some tissue. Bag is amazing and we just love the lux feel it gives. Thank you TOTESLUXUK. (bag is a gift and will post pics once opened.)
I had high hopes for this company
I had high hopes for this company based on the reviews, but unfortunately, the experience has been disappointing. My bags arrived late, which was frustrating. Now, after finally using them, they both make an annoying squeaky noise around the handles. I expected better quality for the price, and the lack of support from customer service just adds to the frustration- I've emailed them over a week ago about the issue with both my bags and still haven’t received a response. I wouldn’t recommend this brand based on my experience.

Vastaus yritykseltä Totesluxeuk
Thank you to Kate for helping me choose…
Thank you to Kate for helping me choose the perfect bag for my wife. Great quality and fast delivery. My wife was over the moon!
Every bag lovers dream
The bags are absolutely amazing quality! With Totesluxe, you get luxury bags at such an affordable price! Easily my most favourite bags in my bag collection. A returning customer here, and not just because of the beautiful bags, but because of the amazing customer service I’ve always received from the team themselves. Always been made to feel like a valued customer and always had my emails responded to promptly. Kate is amazing!
Absolutely stunning bag
Absolutely stunning bag, fantastic quality, great service. Will definitely be buying more.
Love this bag
Love this bag, I got the grey large “london” bag and it’s beautiful. The stitching is amazing and the gold hardware is a nice beautiful touch. I’ve gotten so many compliments on it.
Best quality
It was a great experience
It was a great experience! Good quality and to me looks exactly like the real thing. They have a great selection of colours to choose from already. I’m definitely going to get more, but 100% would love to see some more muted tones (just a personal preference really haha). The bag took a couple of weeks to arrive, so not bad at all. Price is good, especially considering the cost of the real thing! 10/10, definitely going to buy again. Love it!
Very nice bags and well made
Very nice bags and well made. I have 2 now and keeping me eye out on another one.
Love the quality I have two of them
Love the quality I have two of them
Thank you I appreciate for quality
Blown away by the quality and customer service!
I have bought two bags from TotesLuxe and every time I have been blown away by the quality and customer service.
My first bag came and took about roughly 2 weeks to arrive, but I loved it so much I had to order another one. I contacted the company to see if they could send my 2nd bag a little quicker as I was moving abroad and they organised this to arrive within a few days. Brilliant customer service for a small business. I am really impressed and will recommend to my friends and family.
My first purchase the Milan in brown
My first purchase the Milan in brown. Excellent quality. I love it
Perfect
I received my Chelsea bag this week and all I can say is that I am obsessed!! It's exactly as shown on the site, just what I was looking for.
Great bags
Great bags - not leather but excellent textile and quality.
The weight of them is perfect, the textile is really good quality. Finish is fantastic. I see no faults and imagine the bags will last for a very long time.
Delivery is slow and packaging could be improved.
I am a repeat customer and will continue to be
I highly recommend
I highly recommend!
great product, I am very happy with the purchase!
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