TK Maxx AT Arvostelua 

I was bought an item for myself as a gift so I took it back to Orpington branch for an exchange only I didn’t have the receipt but labels with bar codes were attached the person serving said she couldn’t exchange as I had no receipt I said it was a gift she apologised but said it wasn’t possible why can I go into Asda Marks and just exchange with no problem I can understand the shop looks like a junk shop and a mess but really this policy needs to change

I ordered something to be collected from TKMAXX TAUNTON. I was ill and missed the deadline for collection. When I asked how to get my giftcard refunded I was told someone had collected it using a driving licence. I don't drive and don't have a licence. It was not collected by me or anyone I know. The person dealing with me, Erin, has refused to show me the signature. There is fraud and theft going on here. I will be reporting this to the Police.

Nigdy więcej! Buty za prawie 500,- rozkleiły się po około 6m-cach ale reklamacja nie uznana. Dobre miejsce na wydanie pieniędzy a jak zakupiony produkt okaże się wadliwy to kup sobie następny. Wolę zakupy w uczciwym sklepie w którym szanuje się klienta a nie jego portfel.

I was in the Peterborough queensgate store with my sister shopping when a very rude customer assistant came marching towards us and stood as if we were going to steal items. I have always shopped here and never had an issue. My sister then proceeded to tell me this particular assistant always does this for no reason every time she goes in. I was absolutely disgusted by her behaviour and judgement towards as simply because our dress was different. My sister is autistic and therefore tends to struggle in social situations and this assistant certainly did not help. I spoke to the store manager who seemed quite apologetic (not his fault) that his member of staff has an appalling attitude. He could not find her when he did look for her because she went and hid! She then proceeded to follow me again and I asked her to leave me alone to which she responded "I'm everywhere". I mean what on earth was wrong with this woman? Disgusting rude behaviour, shouldn't really be working there acting all high and mighty.

Uwielbiam zakupy w tkmaxx ze względu na fajne ceny i różnorodność towarów.Najwiecej kupuje w sklepie 0703 Renoma we Wrocławiu

Sehr freundliche netter Mitarbeitern
Einfach tolle geschäft viele Auswahl
Gehe sehr gerne einkaufen Dankeschön 🙏

I returned goods that were not suitable. And after 5 days I am still waiting for my refund.
I purshased with my visa debit card. As I do not have a credit card and I am still waiting for my refund. Very dissappointing.

Heute kaufte ich eine Uhr die komplett auseinander fiel beim rausnehmen aus der Box. Diese wurde nämlich nur mit Tesa zusammen geklebt, was man im Laden aufgrund der schlechten Belichtung auf den ersten Blick nicht sehen konnte. Ebenfalls funktioniert diese dementsprechend nicht. Weniger schlimm ist dass die Uhr in einer anderen Box, als die Marke hergibt, liegt. Dennoch ist eine völlig kaputte Uhr für 25€ zu verkaufen sehr dreist.

ich hatte in der Filliale Bad Qeynhausen ein Eau de Toilette von Pecksniffs gekauft, zu Hause bemerkte ich, dass ich mich in der Sorte vergriffen hatte, wieder im Markt lehnte die Kassiererin jeglichen Umtausch ab, auch der Vorgesetzte mit offensichtlich osmanischen Wurzeln erklärte auf Nachfrage, kein Umtausch von nichteingeschweißter Ware, dabei hatte ich es genau so gekauft. Auch der Hinweis dass ich sofort dafür etwas anders kaufe half nichts. Er hätte seine Vorschriften. Da erst bemerkte ich, dass ich in den letzten Jahren viel zu viel Geld in diesen Laden getragen habe. Die sehen mich nie wieder

Standing in line at TJMaaxx Werribee Plaza waiting to pay for over $375 worth of items, I was rudely approached by 2 store members and 2 security guards who insisted on seeing inside of my handbag as they claim they saw me putting items in it. They couldn’t tell me what these supposedly stolen items were & insisted on searching the contents of my handbag. Firstly. I didn’t reach into my handbag at any time while I was in the store so it couldn’t have been a case of them mistaking me doing so for me putting things in there. Their accusations were completely unwarranted & i find it interesting that I hadn’t been through the register yet to pay for the items I was holding (let alone attempted to leave the store without doing so) I was so embarrassed by the whole ordeal. Thankfully my fellow shoppers also thought it was completely out of order of staff & security and voiced their empathy. As far as the accusing staff - well they can suck my big toe 🎤🫳

Upon entry to your TKMAX store at Morayfield, Qld, we noticed how clean and tidy the store was and strolling through we found all our needs plus other goodies we couldn't find elsewhere. The service was excellent and product knowledge of the staff commendable.
A wonderful experience to shop. Five star.
Sandy

Uwielbiam sklep, asortyment, obsługę. Najlepszy sklep ever

Ich finde immer etwas zu kaufen. Toll das es dich gibt TKMAXX

Memeber of staff refused to serve my wife of 8 and half months pregnant and said you have to join the Q it was king at the time was very rude and said NO not serving you, alwasy have Q priority at tkmaxxs. She refused to appologise despite effort from manager and refused to give her name! This is discrimination against pregnant women and violating costumer service standards! Very appalling

Bardzo lubię robić zakupy w Waszych sklepach. nigdy nie przechodzę obojętnie koło otwartych drzwi TK Maxx. Towary są ciekawe , inne i nawet niejednokrotnie tanie . Długo czekałam na otarcie takiego sklepu w Tarnowie i doczekałam się!

As winter is approaching I was on the look for a nice new comfortable jacket, I walked into my local TKmaxx and there I found a stunning orange KC mens puffer jacket, the fit was perfect so I promptly purchased my new jacket and went home. The next day I was online and to my surprise the same jacket on TKmaxx online website alittle cheaper!
I asked for advise in my local TKmaxx store but as I had worn the jacket and removed the labels their advice was to contact customers services.
So I emailed customer services and asked for their help, in a nut shell they simply refused to help at all and showed no desire to even consider a TKmaxx giftcard that would have easily made up the difference, that being only £15.
I feel somewhat dissapointed as my family have shopped in TKmaxx for many years and have always enjoyed many, many purchases and good bargains.
I think the moral of the story is TKmaxx is a wonderful store but if at all possible dont involve their customer services as I feel that they are less than helpful, I think the Three Ghosts of Christmas Past, Present and Future would not fair as well with TKmaxx Customer Services than they did with Ebenznor Scrooge!
With all actions come reaction and my wife and I have these last few years purchased Christmas gift cards for our three older daughters but as of today we have chosen Next and another store for our girls rather than TKmaxx, when customer services are so poor the best option for us customers is to vote with your feet and go somewhere else which as of today we will.

Thankyou Harmony for contacting me but I was given the runaround by TKmaxx customer services before I fear the same waste of time would be presented again! As a man of principle I have learned a valuable lesson from this and I and my families disconnect from TKmaxx is a good and comfortable conclusion, may I wish you a Merry Christmas and hope that just as Ebenznor learned maybe TKmaxx will also change its ways and value customers in the future!

Liked that the staff where very nice and helpful. Didn't like that not all items had a price on them, plus was hoping for more lower prices

I’m really sorry to give such a bad review as I am a massive fan of tk maxx and a big buyer however this delivery they used Parcelforce (and I paid for next day delivery) and thus my parcel is not be delivered. There was not a flat on the address and thus they said they could not deliver the parcel (I live in a converted house). I can not get into contact with parcel force and this is an expensive order which I need ASAP. TK Maxx please can you help sort this out. Order: 33534084

Beim ersten Check meiner zum Geburtstag geschenkten Gutscheine konnten diese nicht eingelöst werden und es wurde sogar vermutet dass diese nicht in Österreich gekauft wurden.
Innerhalb einer Stunde wurde mit vielen Telefonaten das Problem erkannt und zu meiner VOLLEN ZUFRIEDENHEIT gelöst!
Dieses Team ist zu empfehlen!

War heute mit meiner Mutter einkaufen! Sie war so begeistert und soviel auswahl von verschiedenen Produkten!! Und alles so schön aufgeteilt ist! Wenn man reingeht sieht man gleich wo was plaziert ist!!