TK Maxx AT Arvostelua 

Absolutely fake RRP prices!!! Fake discounts prices!!! Misleading customers to make purchases!!!
The company has gone down hill in the past 8 years and getting worst and worst!

The shoes collections became overpriced garbage !!!

7 or 8 years ago TKMAXX use to be good and I use to shop but in the past 4 years I only went back once and I remembered why I stop going!

I DO NOT RECOMMEND!

I DO NOT RECOMMEND TKMAXX

Am 15.09.2025 um 14:30 Uhr hatte ich eine unangenehme Erfahrung in Ihrer Filiale auf der Mariahilfer Straße in Wien.
Ein junger Mitarbeiter, der Kleidung zurückräumte nach der Anprobe, sagte zu mir: „nächste Mal bitte selbst die Kleidung zurückbringen!“ Hatte 3 Jeans..
In einem so großen Geschäft mit so vielen Kunden ist das nicht akzeptabel. Solche Mitarbeiter sind für den Kundenkontakt ungeeignet und sollten eher im Lager arbeiten. Durch sein Verhalten hat er mir den Einkauf verdorben und meine Laune für den ganzen Tag gedrückt.
Ich bitte Sie, den Vorfall zu prüfen.

Communication was great, solution top! Thank you very much!

Dee Dee at your Bournemouth store was really helpful in dealing with the price tags which were tying up the sleeve and cuff of the garments we needed to try on in the fitting room.

einfach super, schnelle & kompetente Hilfe vom Kundenservice
Wirklich tolle Shopping-Erfahrung :)

Ich habe sehr schnell die gewünschte Auskunft bekommen und konnte kurz darauf die bestellte Ware abholen. Viel Dank, super Service

I love this store in Scarborough and shop there regularly. The staff are lovely. My bug bear is the win 250 pound gift. The ap is not user friendly. It refused my date of purchase till I gave up! Very frustrating!

Super Preis/Leistung, immer freundliches Personal.

The one stare is to the store manager in Amsterdam center- called GIGI. An unpleasant ruud not representative ( very fat and ugly dressed woman). Treats all the workers like her slaves. Shouting on customers.
VERY Unprofessional and unpleasant to hear her shouting and talking to customers!
To be considered to be removed to give the store more friendly and professional service!!!

First time I’ve ordered online with Tk max and it will be the last.I ordered a jacket 44r and they have sent a 44 euro size uk size 34.Needed it for a wedding but now I’ve got to mess around getting it returned It took a week to arrive to boot …never again ☹️

Tks very much lady AMANY for HA 40 QX South Ruislip, very generous and helpful. all the best 🙏

I am in Rockhampton, Queensland and the store at Stockland is always tidy. I found the staff to be friendly and helpful and the range of skin care, hair care products, soaps and hand washes to be very well priced and different from anywhere else up here.

Mam bardzo niepozytywne doświadczenie z zakupem torebki w tym sklepie. Jakość towaru okazała się bardzo słaba, po dwóch miesiącach sporadycznego użytkowania naderwał się podstawowy uchwyt( ewidentnie niechlujne wykonanie szwu). Złożyłam reklamację i towar pozostawiłam w sklepie. Rzeczoznawca z Wrocławia odrzucil reklamacje stwierdzając że naderwany uchwyt trzymający się na przysłowiowe słowo honoru nie uniemożliwia korzystania z towaru zgodnie z przeznaczeniem.!!!!!!!
Odwołanie od decyzji rzeczoznawcy polegające na żądaniu należnego z racji rękojmi przejęcia kosztow koniecznej naprawy u kaletnika zostało ponownie odrzucone.!!!!!!?
Pozostaje wadliwy towar, poczucie bycia oszukanym, zmarnowany czas na dochodzenie swoich praw i NIESMAK.

Dodatkowo ekspedientka gdy przyjmowała pieniądze za towar była bardzo uprzejma, gdy jednak doszło do reklamacji ta sama urocza pani recytowała wyuczone regułki jak robot z zimnym wzrokiem i sztucznym uśmiechem. Co więcej pozwoliła sobie na pouczanie mnie jak powinnam się zachowywać.
PODWÓJNY NIESMAK
Odradzam zdecydowanie zakupy w tym sklepie.
Inne opinie negatywne potwierdzają moje doświadczenie.

My recent experiences at this store (Broadmead, Bristol) have been disappointing. Not only has the quality of products declined, but I also encountered a less-than-satisfactory interaction with the staff and management.

I approached a staff member to confirm the price of an untagged product, but the team leader decided to charge me based on what she assumed was a similar item. When I politely questioned this, she repeatedly cut me off, not allowing me to fully express my concerns. As tensions rose, I asked to speak with the manager, who quickly adjusted the price but seemed more interested in brushing me off than addressing the issue properly.

Despite my calm demeanor, I was left dealing with two staff members who acted as though they were doing me a favor, rather than acknowledging and rectifying their mistake. Their approach was dismissive and unkind, lacking any effort to uphold consumer rights or provide clarity.

It seems like both the staff and management could benefit from training on customer service and consumer rights. Additionally, TK Maxx might want to consider ways to boost employee morale, as unhappy employees are less likely to deliver a positive shopping experience.

VERY GOOD ON

Friendly helpful staff member Jen

Had a 5 star experience in your store, was told by cashier to go online for feedback draw ($200), but the survey number on docket is not available. Tried all possible numbers on cash docket, all incorrect. That was a 1 star experience.

It is always an adventure as I never know what I will find in your stores. Love the experience and the wonderful service I get from your staff, every time I shop at TK MAXX

High Wycombe store
ABSOLUTELY DISGRACEFUL
SERVICE ,one staff called Hamzah pretended he was on a break and then told me to go away and not complain .the girl at the changing room said she doesn’t care if anyone complains as she’s on shit money,her words…. Then she said they don’t have a store manager …. What awful service