Ticketlords Arvostelua 

They always have gone the extra mile for me to get the best price and they have payment plans to make it easier to fly .The staff are very efficient, polite and helpful especially Muhammed who has been great every time I speak with him . So much so that I always ask for him when I call

BEWARE of this people!!!!! They are Scammers. Don’t send them your money!!! BEWARE!!!!! SCAMMERS SCAMMERS SCAMMERS!!!!!!

These people are scammers

it was most successful with my booking ABEERA was profesional and experienced skill she is helpful and trusted i will recommed her to my friends and family

🛑 ⚠️ WARNING ⚠️🛑
Please be careful when considering booking with them. They offer great rates and will ask you to pay a deposit or booking fee which the say would be deductable when you pay the balance of your ticket fee. The minute you pay the booking fee, uou will receive a booking confirmation, however, it will state that it is non refundable should the airline decide to increase their fares. Bearing in mind, they do not tell you this before you make payment. Guess what! When yoh next contact them, you will he told your reservation is on a waiting list because the ticket prices gave changed and uou have to pay a couple of hundreds of pounds to get the ticket. Even though upu would have received a booking confirmation and paid some money to reserve the ticket.
They then claim its in their 'clause' that tickets could increase and they are not able to refund any monies paid. Please stay clear away from some travel agents that offer great rates that seem to good to he true. I have now lost my reservation fee and no ticket either.😡

Several calls to the customer to achieve their goals.

Arya was amazing. Good customer care

Thank you to Abeera she went above and beyond for me. Communication was great and kept me informed all the way. Thank you Abeera

I cannot recommend Arya enough from my first call and messages, she made the entire booking process completely stress free. Incredibly patient, good listener and always available when I needed clarifications. She secured a fantastic deal with Egypt Airlines. We will definitely book with her again and we highly recommend her. Excellent service from her. Extremely grateful for your help and patience Arya.

Avoid this company at all costs!

I had an extremely disappointing experience with Ticket Lords.

I wanted to book flights for my parents and four other family members with Air France. The salesperson, told me that to secure the seats I needed to pay a £300 deposit, then pay the remaining balance the following day. I was also assured that I would be issued a PNR before making the final payment so I could verify the booking with the airline.

The next day, nobody contacted me as promised, so I had to chase them myself. I was told the sales person who took the payment wasn’t in the office and was passed to his manager. They informed me that the original fare had disappeared and the price had doubled, despite the fact that I had already paid a deposit specifically to secure those seats.

When I questioned why the seats had not been reserved as promised, I received no proper explanation. Instead, I was offered an alternative Lufthansa itinerary with two stopovers and a much longer journey, which was completely unsuitable for my elderly parents.

After numerous emails and phone calls, communication became very poor. Initially, I was told they would charge £50 per passenger as a cancellation fee. After I challenged this, they changed their position and offered to refund £150 of my £300 deposit. Later they increased this to £240 (claiming a £10 cancellation fee per passenger), only to then send a final response stating they would only refund £150, relying on their terms and conditions.

The problem with that argument is simple: I did not cancel the booking. Their own terms state that cancellation charges apply when the customer cancels the reservation. In this case, Ticket Lords failed to honour the agreement by not reserving the flights after taking my deposit. It was their failure to provide what was promised—not my decision to cancel. Applying cancellation fees in these circumstances is completely unjustified.

I will now be pursuing a Visa chargeback through my bank and reporting Ticket Lords to Trading Standards and the relevant regulators for what I believe are misleading business practices and unfair charges.

Based on my experience, I would strongly advise anyone considering using Ticket Lords to think twice. Be very careful before paying them any money.

The booking process and the staff Furqan Ahmed was superb. Taking me through the booking process, searching and explaining the advantages of all the available options to me. It was credible.

Abeera has been very purposeful and hard working on my ticketing. She was calm, well articulated and convincing person to make my ticketing happen. She deserve recognition and promotion. I appreciate her services.

It was a professional experience and was well handled by Ayra Clark.

Ayra was very supportive all through my ticket booking journey ensuring it sail smoothly.

Thank you all the team especially Ayra.

Great Service from Furqan Ahmed, helped secure my ticket with affordable prices at reduced rate. He was particularly patient with me and understood my concerns especially as it pertains to date change and getting an affordable ticket price. Overall excellent customer service and will always recommend him. 👍 👌

I really wanted to give them '0' star. They gave me a quote, collected deposit, told me price has gone up by 50% when I tried to pay the remaining balance the week after, they never notify me. I asked for my refund, they said they wouldn't pay me full refund but will take adm fee. I am not happy at all.

It's fast save good am happy she was helpful thank you Arya Clark

Abeera was prompt and helpful at resolving my issue and managed to find me alternative flights for the same price. This is a trusted website and helpful. Initially I did not have a great experience with another helper as the flight ticket reserved for some reason fell through and then I was recommend flights for higher prices which was ridiculous. However The second agent was prompt at resolving this and sorted out my flight tickets. Initially I thought it was a scam after the first experience but that's not the case.

Always had good service and communication from the team so we book every year with this company.
Never had a problem
Nicola Massey

I would like to acknowledge an excellent customer service I had received from Furqan Ahmed, who helped me to secure a best option for my flight. I am definitely a repeat customer.

Mustafa kareem was very helpful when i called into the office to ask him search for 3 flights to nairobi. I was at work and i just love that i left it him to compare the dates for me. He was polite and very helpful. It was the peace of mind of trusting someone to do my bookings. The communication was good quick and professional.