Ticketlords Arvostelua 

I'm happy with the service and assistance I received from Ayra Clark. She is amazing, very helpful and
recommended one that ticked all the boxes. Dealing with Ayra helped me get exactly what I was looking for. THANK YOU AYRA

I had a great experience booking with Arya Clark, she found the best deals and offers to suit my travel needs.

Excellent service specially staff Arya very flexible and responding to each and every query’s gently and excellent communication.

Abeera was very helpful and polite. She went far and beyond to ensure that my requirements are met. She shows great professionalism. During the whole time she kept calm and listen to me and reassuring mne that she will get me the best deal to meet my needs. Which she did. Thank you Abeera.

Great experience with TicketLords - they made me very good offers and were flexible when I made changes. They have a quality customer service. Special mention to Ms Arya Clark who was fantastic throughout.

It was a good transaction

Alisha was exceptionally efficient. Very knowledgable and her service was user led. I am very happy.

Oliver was really and very helpful. He was kind and easy to deal with. Deserves to be promoted. Thank you

Robin found a way to ensure i got a great holiday. It was difficult as the hotel increased the price overnight.
Flying 4th september and im sure he haa done all he can to ensure i have a pleasent two weeks in Kenya.

My experience with Alisha was amazing she helped me to booked a flight for my mum, she is patient and very helpful to me thank you Alisha, I will always recommend you

I received a compassionate and 5 star treatment with Booking and services

We had a great experience with Sohrab. Despite us changing airlines a few times, he remained extremely patient, professional and helpful throughout. He guided us through every step, reassured us whenever we had concerns and always made sure we had the best options available. His service was excellent and we really appreciated all his help. Highly recommend Sohrab!

I had great experience with your company when I purchased my flight ticket in may this year, your member of staff called Ayra Clarke was very helpful and cos of her I will recommend all my friends and family to book through your company for all their travels

I book flights to colombo from lords and Ariya clark was the agent it was a fast and reliable service thank you ariya

Arya Clark served me twice, last March and a couple of days ago. Both times to get a ticket to go to Sri Lanka. She listened to my requirements such as reasonable air fare and luggage allowances. First time it was British Airways combined and this time Qatar airways and I am very satisfied with their service

Oliver was very professional, listen to my query and supported and act professionally throughout the discussion. Good communication skills was exhibited by Oliver and apy attention to my concern and was able to provide assurance and support.

Oliver was amazing in his service. He was lovely

The agent Mustafa Kareem was very helpful, professional, and friendly. They made the process easy and provided excellent customer service. I’m very happy with my experience.

I engaged this company to secure a flight ticket at an agreed price and paid a deposit on that basis. Despite taking my payment, the company failed to secure the ticket and subsequently refused to return my deposit in full. Their explanations have been inconsistent and do not align with UK consumer protection law or with the terms and conditions they publish.

No booking, administration or service charges were disclosed, explained or agreed at the time of booking. The company later attempted to rely on undisclosed terms buried in Clause 6 of the small print on their website, terms that were neither presented during the transaction nor included in the email requesting the deposit payment. At no stage were these charges communicated transparently or brought to my attention and I did not consent to them.

A business cannot retain a customer’s deposit when it has not provided the service paid for. Nevertheless, this company attempted to do so and has not taken responsibility for the failure to deliver the agreed service. I provided multiple opportunities for them to resolve the matter fairly, but they did not do so.

This experience has been unnecessarily time‑consuming and stressful. Based on my dealings with them, I cannot recommend this company and would advise potential customers to exercise caution. DO NOT pay any deposit to this company. If at all, only pay for a fully confirmed ticket that is ready to be issued.

Review Update (27/08/2026)
This company has demonstrated concerning conduct in its handling of my refund. After withholding my deposit, they offered a full refund only on the condition that I remove my review immediately and agree not to pursue a chargeback with my bank. I declined and stated that the review would remain online for the same length of time that they kept my money. I also requested that they revise their unclear deposit and refund policy to prevent future customers from being misled.
The company has not responded to me for over a week.

I receive Very good service with good staff and good booking process that all done by Mr faruq