The Tech Outlet Arvostelua 

Very happy with purchase and as promised it had been updated. It is a heavy laptop compared to the HP pavilion I have replaced, as it was incapable of upgrading to Windows 11.
Dell has back-light keyboard. Was described as " new open box" and discount was good. Laptop arrived well packaged. 12 month guarantee, majority is with Dell and balance Tech Outlet.

Great item and super fast delivery - thank you!

One small issue with the laptop charger not working but this was quickly replaced.

Bought a refurbished mp3 player and when it arrived it’s like brand new & works like a charm. Also fast tracked shipping was a nice touch.

Got my laptop for a grest price. Delivery was within the time frame promised.

Quick dispatch. Arrived on time. Packaging was super safe. The laptop was as described. Very happy with my purchase.

Sometimes things go wrong, although usually everything is fine. I ordered a laptop, delivered the following day. On starting it, it ran fine, then the screen became wobbly. I sent an image of the screen and was advised to return it, with a return label provided. The refund was received on the same day. Shame about the problem, but excellent customer service.

Great service helpful staff great prices everything you could want from a company

Great to deal with. A great item at a good price and delivered promptly.

Highly appreciated the outlet seller/buyer customer service transcation.
Appreciated

I had some questions about a laptop that I was interested in and they were answered promptly. The delivery was delayed slightly but was no real issue. There was a hole in the box but the laptop was well packed. As described except for a scratch on the back of it, apart from that spotless.

The only slight niggle is that the laptop powers itself on as soon as you open the lid, which initially made me think that it did not shut down properly. Perhaps this is a modern thing I have to get used to! The battery life not as great as my work Lenovo laptop but its not a real issue.

All in all, a really good laptop at a bargain price. Thank you! :-)

Quick delivery and very quick and helpful responses to emails
Would definitely use again

Speedy delivery - condition as described - chose the laptop for the brand and screen size

A real person who understood what I needed without trying to sell me something I didn't!

I am so happy and impressed with this company and my new laptop. It works like a dream. I have always had bad luck with past laptops, issues from day one, but this one is perfect! It is exactly what I needed. I’m so grateful. A trustworthy company who delivers what they promise, for a great price. Very happy customer. Thank you so much.

There was a small issue with the delivery company but they sorted it out straight away and the laptop was delivered only a day later than anticipated.

Quick and efficient delivery, HOWEVER, I have used the laptop for only a few days now and it is lagging and slow.

It struggles to operate without lagging after opening just 4/5 tabs on Chrome. It was a refurbished product however its performance was described as if it were new.

Excel seems to be fine, for now, but I'm reluctant to hold out hope for a smooth-running experience once I download more files.

Teams does not work properly because of the lag - calls are difficult to make.

The intensity of my use is light-moderate and given this the laptop should not be lagging at all.

I feel that The Tech Outlet was not transparent in the way it described the product - whatever tests they conducted on the laptop speed clearly led to misrepresentative results as the capabilities of the laptop are not anywhere near a 'like new' laptop.

Overall, disappointed that I'm running into speed-related issues so soon and given how lightly I use the device. If problems persist, I will have to return the item and revert back to using my Mac which is a 2020 model that I have used since June 2021 and runs extremely smoothly.

Pleased with the product and great value michael

Had a problem with delivery,phoned up and it was sorted in 10 minutes,exellent service and competitively priced,would definitely use again

I have recently purchased a refurbished laptop from The Tech Outlet. It has the latest version of Windows 11 and has been fully upgraded. Better than buying new.

I received my laptop in good time. It was very well protected with bubble wrap encased within a substantial cardboard box. I asked my son to set it up and it was very straight forward. I am enjoying using it as it is ten times as fast as my old laptop and much lighter. Altogether it appears to be a good buy for a very good price.