Fantastic company. Item I ordered was much cheaper here than elsewhere. It arrived two days after ordering even though I only paid for regular delivery- I fully expected it to take at least a week. It... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have recently purchased a SIC Okeanos after a long time searching for the perfect 14foot board for a big fella like me. The folks at the Sup Co were sooo helpful from start to finish, kept me infor... Näytä lisää
What a wonderful experience! Five of us had a 2hr course with Angela. We learn’t various manoeuvres,paddled along way down the canal,played fun games at the end of our adventure. Angela was extr... Näytä lisää
I’m diagnosed with acute disabilities including Huntington’s Disease, Autism Spectrum OCD and ADHD and on PIP Benefits I purchased a Naish Cross foil sup and the traction pad became unglued withi... Näytä lisää
Yrityksen tiedot
- Ulkoiluvälineliike
- Ulkoilu- ja urheiluvaatekauppa
- Skeittilaudat
- Urheiluvaateliike
- Surffimyymälä
- Windsurfing-myymälä
Yrityksen kirjoittama
The SUP Company is the largest SUP inflatables and hard Stand Up Paddleboard store in Europe; specialising in inflatable paddle boards and hard shell Stand Up Paddleboards. Free Next Day Delivery on orders over £100.
Yhteystiedot
Woodmill Lane, SO18 2JR, Southampton, Yhdistynyt kuningaskunta
- 02380172189
- supteam@thesupco.com
- www.thesupco.com
3,8
Hyvä
104 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Had the stock and fast delivery
Ordered some Red Paddle accessories. Had what I wanted in stock and delivery was swift. I had no need for Customer Services, but in the past when I’ve asked them pre-sales questions they have always been knowledgeable and patient.
20. huhtikuuta 2021
Oma-aloitteinen arvostelu
First purchase from SUP company and…
First purchase from SUP company and very impressed with the service. I ordered online after having a chat with someone at the company and was advised the product was expected in stock in 3 weeks' time and would be out for delivery the next day. It actually was delivered a week early and the communications from SUP and the couriers were spot on. One slight snag was a paddle was missing from the order, so I phoned and the company apologised and said it would be out on a next day delivery. True to form it was with me by lunchtime the next day. No forms to fill out or any hassle. Great service based on the first-time experience. Oh, by the way, my Red paddleboard is awesome.
20. huhtikuuta 2021
Oma-aloitteinen arvostelu
Purchased a Fanatic SUP package
Purchased a Fanatic SUP package. Excellent service, prompt and efficient. Customer care is excellent with quick response to queries. Would order from them again and would highly recommend.
18. huhtikuuta 2021
Oma-aloitteinen arvostelu
Great service as always
18. huhtikuuta 2021
Oma-aloitteinen arvostelu
Always quick delivery and great advice
Always quick delivery and great advice. Prices are the best also. Quick to help if any issues.
16. huhtikuuta 2021
Oma-aloitteinen arvostelu
This is the third board we have bought…
This is the third board we have bought from the Sup Company. All the staff are friendly and super helpful, they could not do more for us.
Highly recommended, big thanks to Tony and the team.
6. huhtikuuta 2021
Oma-aloitteinen arvostelu
Great products, great service
SUP Company continues to provide brilliant customer service. This is the second SUP I have bought from them. Fast delivery, brilliant communications, lovely products.
28. maaliskuuta 2021
Oma-aloitteinen arvostelu
100 % positive experience .Excellent…
100 % positive experience .Excellent service good advice brilliant products very responsive to questions. Cannot fault
28. maaliskuuta 2021
Oma-aloitteinen arvostelu
Great Support
Really helpful advice & support from the Tony & the team at the SUP Company.
Much appreciated - made it easy to collect in person.
19. maaliskuuta 2021
Oma-aloitteinen arvostelu
Very quick delivery
Very quick delivery. Sturdy product, ergonomic handles and quality material.
18. maaliskuuta 2021
Oma-aloitteinen arvostelu
Ordered a board bag from these guys and…
Ordered a board bag from these guys and it was with me the next day. good swift service and helpful buying advice over the phone.
17. maaliskuuta 2021
Oma-aloitteinen arvostelu
Easy going, helpful staff
It's nice to have someone on the phone to solve queries. My computer froze and messed up my order, but with a quick phone call everything was sorted. The 0% finance means that I can spread the cost out over a year, which is a great help. Delivery was quick and easy, I will definitely use this company again. Now waiting for the sideways hail to stop falling and get out on my board.
15. maaliskuuta 2021
Oma-aloitteinen arvostelu
Fantastic service and smooth…
Fantastic service and smooth transaction. Top quality board and speedy delivery, thank you!
14. maaliskuuta 2021
Oma-aloitteinen arvostelu
Fast delivery good customer sevice
Fast delivery good customer service and great boards i can only recommend this site
11. maaliskuuta 2021
Oma-aloitteinen arvostelu
Kyle found us the board we were after
Kyle found us the board we were after, which they didnt have in stock, but is ideal for paddling with our dog as has a full deckpad. Order process smooth and delivery fine. Second board i've brought from Supco, good service as always.
11. maaliskuuta 2021
Oma-aloitteinen arvostelu
More than professional and helpful
Faster delivery than I was expecting. It was like a birthday surprise.
I had a couple of questions about the delivery (regarding my use of it and what the potential benefits may be of changes in size) which I sent in an email. I got a phone call reply and had a really valuable and interesting conversation that answered all my questions.
Not only was it really helpful it us also given me the confidence that I could contact with any questions I have in the future about SUPing- not just regarding my purchase.
Thank you.
11. maaliskuuta 2021
Oma-aloitteinen arvostelu
Good price
I ordered some boots which did not fit.
I sent them back and there was a bit of a communication error when it came to a refund.
It has now been sorted.
1. maaliskuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä The SUP Company
Hi Blobbi, thank you for taking the time to leave a review!
We're really sorry to hear about the delay you've experienced with the processing of your refund.
If you could please contact our customer support team via e-mail at help@thesupco.com or over the phone at 02380172189 , we'll do all we can to get this resolved as soon as possible.
An extremely poor service and follow up…
An extremely poor service and follow up service.
I ordered a SUP board along with some gloves and a PFD.
I received the board, but with no gloves.
It took a number of repeated enquiries to be refunded for the missing gloves.
Then when I tried the SUP board, found that the fin attachment was the wrong size. I contacted the company multiple times and they never resolved the issue.
I would strongly recommend avoiding them.
28. helmikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä The SUP Company
Hi Peter, thank you for taking the time to leave a review for your purchase on the 8th June 2020. We are sorry to say that we have not received any emails from you with regards to a fin. Please contact us at help@thesupco.com or call us on +44(0)2380172189. We continue to be open 7 days a week and will be happy to help. We have also sent this response to you via email and look forward to hearing from you. Unfortunately we do not have a contact number for you as one was not given when your order was placed and fulfilled 9 months ago.
Helpful and great service
Helpful on the phone before purchase helping me decide on the correct board, easy online ordering, boards arrived quickly and as expected.
14. tammikuuta 2021
Oma-aloitteinen arvostelu
Excellent Service!
Excellent Service from start till finish!
The board arrived in less than 24 hours from purchasing and in great condition.
14. tammikuuta 2021
Oma-aloitteinen arvostelu
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