Excellent quality and prompt service superb engraving. This is my second purchase from Lily and her team whose advice on what to choose was extremely well advised. The Parker is marvellous and... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
So nice to find a modern company with the personal touch. I phoned them with a query and (shock, horror) a human being answered the call! Absolutely no robots whatsoever. Will definitely use again if... Näytä lisää
Yritys on vastannut
I'd seen reviews about them being legit, but their shipping system being bad. I took a chance anyways, and my order was supposed to be dispatched in two days, but after ten days they hadn't been dispa... Näytä lisää
The journal was purchased as a gift and looked great. It has some slight damage which happened in transit but I contacted the customer service team who arranged a replacement. It arrived and was perfe... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä The Online Pen Company
Erilaisten ulkoisten lähteiden tuottama tieto
Since starting out in 2006, The Online Pen Company has grown from a small, specialist fine-writing retailer, to a market leader in pens, stationery and art supplies. Now with worldwide shipping, a team of committed and enthusiastic staff and a range of over 7,000 products, all whilst still maintaining the easy to use, simple to deal with values we were founded on.
Whether you're looking for luxury ballpoint, rollerball or fountain pens as gifts, restocking the office or home with pencils, fineliners, marker pens and highlighters or ready to get creative with crayons, pastels, chalk and colouring, we should have something for you, and a whole lot of other stuff too.
Yhteystiedot
Unit 5 Barracks Road, Sandy Lane Industrial Estate, DY13 9QB, Stourport-on-Severn, Yhdistynyt kuningaskunta
- 01299 826744
- pens@theonlinepencompany.com
- www.theonlinepencompany.com
4,4
Erinomainen
14 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 60 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lamy broad nib order
Unfortunately the nib l ordered for my Lamy pen was not a broad nib ! I was disappointed.
28. tammikuuta 2026
Vastaus yritykseltä The Online Pen Company
Hi,
Thank you for your review.
I have reviewed your order and can see you purchased a Lamy Fountain Pen with a Medium nib.
I am so sorry to see you feel disappointed.
We have not received any communication from yourself however if you would like to get in touch with our Customer Service team we can be sure to assist where we can.
Kind regards,
The Online Pen Company.
Great service
Great service - some really nice items and at a great price. Good selection of inks and Kaweco Sport pens.
7. marraskuuta 2025
You delivered
You delivered
a) the products I ordered
b) on time (both rare these days).
Thanks.
13. tammikuuta 2026
The replacement was delivered speedily but ...
The replacement was delivered speedily, though I thought the delivery charge quite high.
However, the replacement Papermate ink cartridge is just a bit too large in diameter to work properly in the pen, though it is advertised as direct replacement for the original.
It is too much trouble to return and ask for a refund, but if the supplier can provide a replacement that actually fits my Papermate, I would be truly grateful.
27. tammikuuta 2026
Vastaus yritykseltä The Online Pen Company
Hi,
Thank you for your review
A member of the team has sent you a email regarding this. Hopefully we can get this resolved for you.
Kind regards,
The Online Pen Company
Shift despatch and saved my beloved…
Shift despatch and saved my beloved Lamy as a result
26. tammikuuta 2026
Reccommended
Efficient, arrived in good time and well presented. The engraving was spot on! Thank you.
22. tammikuuta 2026
Lamy pencils via The online Pen company
The product, Lamy pencils, is superb and difficult to purchase in the UK. The delivery was smooth and on time.
20. tammikuuta 2026
Great products at competitive prices
I was looking for some ergonomic pens and pencils- I found exactly what I was looking for at the Online Pen Company and at very good prices.
I would recommend this company wholeheartedly.
21. helmikuuta 2025
Excellent service and first class…
Excellent service and first class pencils thank you.
15. tammikuuta 2026
I bought some technical drawing…
I bought some technical drawing products from here that I couldn’t find elsewhere. Very fast delivery
12. tammikuuta 2026
The service was excellent.
The service was excellent.
The item arrived in good time and without a huge amount of packaging.
9. tammikuuta 2026
Good variety of stationery
Decently priced selection of stationery covering basic and more sophisticated (fine writing) needs. Reasonable threshold for free shipping unlike some other online retailers!
1. tammikuuta 2026
Sold a counterfeit gold nib
Sold a counterfeit gold nib. Stamped 18k but was actually gold plated. My order history was erased too.
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Online Pen Company
Hi,
I am unable to see any of yours or your order details through this review.
If you could please contact our team we will be happy to assist and get this resolved for you
Kind regards,
The Online Pen Company.
Fantastic purchase experience
I recently purchased a Lamy Dialog Fountain Pen (Piano Black with solid 14K gold nib) from The Online Pen Company. This is not a review of the pen itself, but of my experience with the retailer.
I bought the item during a sale and had an enquiry regarding the order, which was handled by Joe. He was excellent throughout—very attentive, proactive, and genuinely committed to following up on the issue. While it did take a little time to resolve, Joe made a real effort to see it through properly, and in the end my enquiry was fully addressed.
I finished the process as a very happy customer. The Online Pen Company offers a great level of service, with attentive and professional staff, and I would have no hesitation in purchasing from them again in the near future.
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Reasonably priced
Reasonably priced, efficient service.
Did what it said on the tin!
6. tammikuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.