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The Money Platform Arvostelua 474

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TrustScore 4.5/5 tähteä

4,6

Lainaa tarjoava yritys
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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Näytä lisää

Saanut 5/5 tähteä

I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Näytä lisää

Saanut 5/5 tähteä

I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Näytä lisää

Saanut 5/5 tähteä

I have been lending for some time now and have issued over 300 Loans. Whilst this is a higher risk investment, as clearly explained on the website, I think the product is easy to get your head a... Näytä lisää

Yrityksen tiedot

  1. Lainaa tarjoava yritys

Yrityksen kirjoittama

The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.

Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

474 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää
Saanut 5/5 tähteä

Thank you

Always helped me when need quick bit of money. Flexible when you have to pay them a couple days later due to pay days. Respond to emails quickly. If I need another loan in a month or two I am sure they will help me. Thanks money platform.

4. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Absolutely fantastic company

Absolutely fantastic company. I have been hacked a d had to freeze all of my accounts the moved my payment dates to give me time to sort everything out. I am very grateful and would definitely recommend

29. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They offered me money to change my review & I refused because everyone should know this before using their service!

**UPDATE**:
Many of their positive reviews are probably bought or changed from being negative through offering of money, as they attempted with me. Don't trust this company.

The response below from The Money Platform is dishonest as;

1) I was charged an exorbitant 80.80% interest over the loan term.

2) I was asked to pay nearly £900 over three months for a £500 loan, and I paid it off early.

3) I have all the emails and paperwork to prove this, and I will be posting on Google Reviews with screenshots.

Honestly, I would not recommend this company to anyone. They managed to have my first review taken down because it mentioned another lender that offers a better service. Also when I was contacted by them numerous times its was to ask me to change my review or delete it all together for money - no denail about any of the details of my loan, so unfortunately they have now shown they are also a dishonest company - definitely not one I would use again.

**ORIGINAL REVIEW**:
**DO NOT USE THEM!**
The interest rate I encountered was absolutely outrageous—80.80% over the loan term!

Honestly, I would never consider using them again. I was in a tough spot and felt desperate. If you're facing financial difficulties or navigating a rough patch, I strongly advise against turning to them because they take advantage of your circumstances. I instantly regretted choosing their loans once I realized how ludicrous the interest was.

They charged me nearly double the loan amount in just three months! Additionally, their policy only allows for full settlements—there's no option to make extra payments. If you settle early, there is an administrative fee of around £80.

There are definitely better lending options available that won't burden you with such ridiculous charges and will offer a fair interest rate regardless of your situation.

I settled my loan after the second month because the thought of repaying £900 for a £500 three-month loan was simply insane.

Save yourself the headache—look for other lenders! Unless you genuinely have no other choice, proceed with caution!

**UPDATE**: I was contacted by The Money Platform and offered money to change my review, which I refused. Consequently, they had my previous review taken down for mentioning better lending companies that treat customers fairly. I initially gave them two stars, but now I can only give them one star.

9. lokakuuta 2024
Oma-aloitteinen arvostelu
The Money Platform-logo

Vastaus yritykseltä The Money Platform

Hi Vicky,

Thanks for your review. You are right that Trustpilot removed your previous review as it advertised another business. I am pleased we are now able to respond to your review.

Firstly we absolutely agree with you that our short term loans from The Money Platform are not appropriate for everyone. They are one-off loans that have been designed for UK based individuals with limited credit histories, they are not appropriate as a long term solution. Millions of people are excluded from mainstream finance in the UK and it is our goal to include them and to give our customers a regulated and safe way of obtaining credit from lenders within the UK. We go to great lengths to only lend to those we are confident are able to repay, so yes we absolutely agree that those in financial distress should not apply.

All of our loans are crowdfunded and we show extreme forbearance to anyone in financial difficulty. We have been recognized as an industry leader in credit assessing and providing lending options to those excluded from mainstream finance in the UK. In the last 12 months we have been shortlisted for Ethical Lender of the year and won the industry prize for Financial Inclusion.

We are working on tools to help our customers manage their money better and hope that these tools will help ensure that short term borrowing does become very much a 'one-off'. We share your concern about people borrowing on our platform when they cannot afford to do so.

A couple of specific comments on your review:
- You did not get charged 80.80%
- You did not pay £900 on a £500 loan
- All our fees are included in the interest rate you were shown when you applied, when you come to pay we split our fees out from what we send onto the lender who crowdfunded your loan, but this does not mean that you are paying an additional fee.

Your comments prompted a member of the team to contact you to check personally with you if you had overpaid as the amounts you have described were different from what was in your contract and what our system shows was processed we were keen to check a mistake had not been made. We weren't able to get information from you to back up the numbers shown in your review. We are extremely keen to put things right if you have been overcharged so to re-iterate my colleagues message to you - if you have been overcharged please contact us.

To give you more insight into our products:
- We have two products: a 2-3 month loan and a longer 12 month instalment loan.
- Our 12 month loan provides a lower interest rate and we often receive feedback that customers find that this product is cheaper than other loans they have received in the past.
- Our Short Term Loan does have a higher interest rate but this can work out cheaper than a longer loan as the period is shorter and so there is less time for interest to accumulate.

Our business was set up with the goal of cutting interest rates for borrowers - through crowdfunding the loans and through innovative credit decisioning. Whilst interest rates for short term loans are high, the costs can be lower than longer loans as there is less time for interest to accumulate and there is no compounding of interest.

We very much agree with you that anyone wishing to take a financial product from anywhere, including on The Money Platform should proceed with caution.

I hope this information helps.

Saanut 5/5 tähteä

Excellent

Excellent. Very pleased with the service from the Money Platform and would highly recommend.
Thank you.

20. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing customer service

Amazing customer service. I was struggling to pay back and the money platform came up with a solution that suited me. Thank you so much to the team 😌

13. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Reliable

Reliable, quick and understanding as they can help you move the payment if you are struggling.

28. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great company

Great company, they help you exactly when you need, after applying for dozens of scam company on the internet finally I fund them, THE MONEY PLATFORM, money in your bank in 2 hours, they deserve 10⭐️

24. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Your website is rubbish try and put a…

Your website is rubbish try and put a decent simplified 1 in place

18. lokakuuta 2024
Oma-aloitteinen arvostelu
The Money Platform-logo

Vastaus yritykseltä The Money Platform

Hi Andy,

Thanks for your feedback. We are continuously improving our website to make everything work better.

We hope that we have been able to resolve some of your concerns in your previous messages to us.

Thank you again for raising your concerns.

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