The Lease Extension Company Arvostelua 142

TrustScore 4/5 tähteä

4,2

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It has been a great experience with both their valuers and solicitors as well as very good communication throughout the process. All parties have been responsive and always available over the phone.... Näytä lisää

Saanut 2/5 tähteä

I am very dissatisfied with TLE company. I paid them £960 on 8/8/23 and heard nothing from them as I was passed to a firm of solicitors and a valuation firm It seems the £960 fee was just to put m... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We approached the lease extension company to under take lease extensions for our block. This saved us so much time and stress and of course fees. They managed us a group very efficiently and collectiv... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I used LEC to extend the lease on my flat. They responded quickly to my enquiry with detailed, yet easy to understand, information as to how to proceed including quotes for formal & informal routes. A... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lakipalvelut

Yrityksen kirjoittama

The UK's leading service provider of statutory lease extensions. Established in 2017 the LEC has helped thousands of clients extend their lease with ease saving money, time and stress. Our solicitors and surveyors are the leading experts in enfranchisment valuation and law and members of the SRA and RICS. We are very proud member of ALEP. and our client service team are always on hand to help. Simply call us directly or email us and one of the team will be happy to help. We look forward to hearing form you soon.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

142 arvostelua

5 tähteä
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Saanut 5/5 tähteä

Good service, communication & value for money

It has been a great experience with both their valuers and solicitors as well as very good communication throughout the process. All parties have been responsive and always available over the phone. Also Good value for money having compared other options before to decide instructing them. Would recommend!

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

EXCELLENT!

Buying a lease extension is a very specialised process.

It is fraught with time frames and unextendable deadlines.

The procedure must be adhered to absolutely.

Some years ago, I bought a lease extension on another property that I own. I went to our family solicitor who said that he was able to conduct the extension for me and was willing to do so.
Sadly, the solicitor did not know what he was doing which caused me great inconvenience, enormous stress and unnecessary expense eventually necessitating us having to go to the Lease Extension Tribunal in order to get the matter ratified.

When, at the end of last year, I wanted to purchase the lease extension on another property I naturally did not want to go to the same solicitor and did not know where to source a company who could get the job done efficiently, smoothly and at reasonable cost.

Through searching on the Internet I found The Lease Extension Company.

I called them, spoke with their Client Services Manager Jo and as a result of that conversation instructed them to act for me.

They have been brilliant, sourcing a surveyor and solicitor for me who have conducted the whole matter with specialist knowledge and expertise.
The surveyor had previous experience of dealing with my freeholder’s surveyor and because of their excellent relationship he was able to secure for me a very favourable price for my lease extension. This, coupled with the fixed reasonable fees of the solicitor acting for me together with The Lease Extension Company’s fixed reasonable costs, enabled me to make a significant saving on the purchase of my new lease extension.

I highly recommend The Lease Extension Company.

Rod Morgan

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very happy with the service provided by…

Very happy with the service provided by The Lease Extension Company. They have made the whole process very easy from the beginning to the end, with the reminder emails, follow ups, keeping the record and advice. I would definitely recommend.

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Iga,

Thank you for leaving your review. Happy clients is the heart of our business and your recommendation is lovely to read. With very best wishes everyone at the LEC

Saanut 1/5 tähteä

1 Why are answering machines permanently switched on?

1 If you think you can call and get put through to the person you want to speak, think again. The receptionist tells you there is no response from (name of the person, two different ones in my case) and she will leave a message on their 'answering machine'. *It may have been called something else, but the implication was the same.
2. If you think having done (1) above you will get a call back you may not, you may have to go through the whole procedure again. So 24+ hours could have gone by, and you still won't have spoken to anyone.
3. Don't be surprised if the person you finally get to speak to informs you that she will have to finish the call in a couple of minutes as she has a meeting to attend. Although she knows you are 78 years old and in need of a bit more clarification, she doesn't offer to call you back later to assist you.
Finally, you can call the receptionist if you like and grumble to her that you are not happy with never being able to speak to the right person straight away, but if you do, she will listen but, nobody from the company will ever contact you again.
Actually, it felt to me that having given me the standard info, there was no follow-up service and no customer support of any kind.

1. maaliskuuta 2025
Oma-aloitteinen arvostelu
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Marie,

We are not sure if you have the right company as we do not have answering machines and have an out of hours answering service so that we can always help any caller. If you do require our services please do call back and we will be happy to help you.

With very best wishes from the LEC

Saanut 5/5 tähteä

We renewed our leases as group as we…

We renewed our leases as group as we all own a share of the freeholdand we all received a great service. We received excellent service which was prompt and everything was properly checked, the fixed fee was truly fixed and no question was ever unanswered. We had tried before to undertake our lease extensions with a firm of solicitors directly and but it took so many months and we got no where so we moved to the Lease Extension Company and received a great service and completed our lease extensions easily. Thank you for providing a professional and very helpful service. I highly recommond.

5. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Super impressed by this company

Super impressed by this company. I always knew what was happening and if I had any questions they were always quick to respond and help out. The solicitors were very good (unusual in my experience!) and the surveyors were able to get me a better deal then other negibours who used other people . All round very thankful I found them.

3. lokakuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Robert,

Thank you so much for taking the time to leave your five start review and experience of our service. It was our pleasure to assist you with your lease extension. With very best wishes everyone at the LEC

Saanut 5/5 tähteä

Before using the company I did a lot of…

Before using the company I did a lot of research and quickly realised I would save hundreds of pounds using their fixed fee. I was skeptical and looked at comparable companies but found that what they offered was not comparing apples with apples and that only the lease extension company use the leading specialist firms for a discounted fixed fee, not in house less experienced solicitors. I can confirm my solicitor has been outstanding and truly one of the leading experts in this area and I am impressed with the whole service. The client service team are always avialable and very professional the surveyor was again truly an expert and I would highly recommend saving yourself time and money and using this service. Equally if you do a lot of research you will see the huge benefit you will receive by doing so. I have recommended them to my neighbours who are now starting the process with them.

27. syyskuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Sarah,

Thank you for taking the time to leave your reveiw and describe your experience and the details the service we exclusively offer to our clients. With very best wishes everyone at the LEC

Saanut 5/5 tähteä

Thank you to the guys at the lease…

Thank you to the guys at the lease extension company. We would have been lost without you. Great work

2. syyskuuta 2024
Oma-aloitteinen arvostelu
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear George,
Thank you for staking the time to leave your review and experience of our service, we really appreciate it. With very best wishes everyone at the LEC

Saanut 5/5 tähteä

Fantastic service

Fantastic service. The lease extension company went above and beyond to help with our lease extension. I am so glad I took the time to read the reviews and engage their services. They were lovely to deal with and saved us £££

18. syyskuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Claire,

We really appreciate you taking the time to leave your review and endorsement of our company it means a lot to the whole team. With very best wishes everyone at the LEC

Saanut 1/5 tähteä

Don't believe the Lease extension company. They lies on the respond below!

I cannot believe they lie on their respond below. I never suspended my lease extension. PEOPLE DON'T BELIEVE THEM AND NEVER START BUSINESS WITH THEM!!!!

14. elokuuta 2024
Oma-aloitteinen arvostelu
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Inga,

Again, we respond with the documented facts. We were saddened to read your original review as Client service and satisfaction is the core of our business and immediately contacted you to find out why you were unhappy, to which you asked us to 'make you an offer' to take down your reviews.

To follow is full review of your file and events;

At no point have you raised dissatisfaction with our service, in fact you recently confirmed your happiness with the solicitor’s work.

Every phone call and email you have made has received a timely response.

Your lease extension was paused and restarted at your request as you wished to wait for the anticipated changes to the law. We facilitated this with our solicitors and surveyors on your behalf within your original agreed fixed fee, which ordinarily should have increased in price during the time you decided to stop the process.

We were surprised to read your review and a member of the client service team called you to see what we could do to help, to which you advised you would remove your review if we ‘make you an offer’.

In line with our complaints procedure, we also emailed to see how we can assist and provide you with our complaints policy.

Unfortunately, you have refused to engage with our efforts to assist you and continue to post negative reviews we do not believe your comments give a fair and accurate representation of your experience or our service.

Kind Regards,

The LEC Client Service Team

Saanut 5/5 tähteä

So glad I took the Leaseextension…

So glad I took the Leaseextension Company at their word. Saved us a hundreads in fees and achieved a very low premium whilst being very helpful and friendly to deal with.

6. syyskuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Paul,
Thank you for taking the time to leave your review of our service. With very best wishes everyone at The LEC

Saanut 5/5 tähteä

I highly recommend them

I highly recommend them. The Lease Extension Company were there thorough out the process and saved me hundreds of pounds of fees but using the best solicitor and surveyors firms that also got my lease through for a lower price than I was expecting. A winning team and company.

16. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very useful service

Really helpful service. Couldn’t be more giving in time explaining the process and my project plan was useful most of all I knew I had someone to show me what to do if I was ever unsure the solicitors and surveyors were really good too.

26. heinäkuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Pat,
Thank you so much for taking the time to leave your review. We really appreciate it. With very best wishes everyone at The LEC

Saanut 5/5 tähteä

I didn’t know anything about how to…

I didn’t know anything about how to extend my lease and was nervous about the cost. From the very beginning throughout the process I have been helped by the outstanding team at the LEC. Highly recommend using them to help extend your lease

13. heinäkuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Hello,
Thank you very much for leaving your review, recommendation and endorsement of our service. It is really great to hear how helpful our service was to you. With very best wishes everyone at the LEC

Saanut 5/5 tähteä

Excellent

Having a company specialise in this area has been invaluable to my lease extension. I checked quotes with a lot of specialists and saw how much I’d save using the lease extension co. The valuer also got my premium through at a lower cost than I thought originally. Worth the five stars.

13. heinäkuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Jonathan,

Thank you for taking the time to leave your five star review of our service and details of your experience. With very best wishes everyone at the LEC.

Saanut 5/5 tähteä

I dealt with Jo at who was very…

I dealt with Jo at who was very friendly and knowledgeable for our block group lease extensions for which we also own a share of freehold. We have been very happy and impressed with the service and the solicitors were very good. Everything was undertaken within the fixed fee amd stress free. Thank you.

17. toukokuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Kev,
Thank you very much for taking the time to leave your review. Thank you to you and your fellow share of freeholder's. With very best wishes everyone at The LEC

Saanut 5/5 tähteä

I spoke to a lot of people before…

I spoke to a lot of people before appointing the lease extension company. Initially I felt overwhelmed, but the lease extension company reassured me that they work with the leading expert solicitors and valuers. They do- I got an exceptional service and advice for a great fee. Many companies appear to copy what the LEC offer and I spent a lot of time looking for the right one. I’m very happy with the choice I made.

17. toukokuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Thank you for taking the time to share your experience and leave your five star review of our service. It means a lot to us! With very best wishes everyone at The LEC

Saanut 5/5 tähteä

Would highly recommend …

We approached the lease extension company to under take lease extensions for our block. This saved us so much time and stress and of course fees. They managed us a group very efficiently and collectively extended all our leases achieving an impressive result. From their first quote they stood out from the other firms we contacted and we are so happy we chose them to extend our leases.

17. toukokuuta 2024
The Lease Extension Company-logo

Vastaus yritykseltä The Lease Extension Company

Dear Kaitlin,

Thank you for taking the time to leave your five star review. It was our pleasure to help your block extend your leases and we are so pleased you are so happy with the results we acheived. With very best wishes everyone at the LEC

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