The coin and case came eventually (waited nearly a month). I was under the impression that the free coin was a one off as it was a link offer from another company and I just had to pay for posta... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Customer service was great. I had an issue where I couldn’t access my subscription to cancel it. Initially there was an AI email or two and then it directed me to an actual person once it had ga... Näytä lisää
Yritys on vastannut
Always looking after the collectors with the 50p for 50p offers, The Royal mint have had a very big price hike so can't afford the packs anymore. The Koin club is helping me to carry on with collectin... Näytä lisää
Their customer service is superb. I had issues a couple times and without hesitation they took care of my issue. And got my coin that was missing to me right away. Hands down no question about very... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Yrityksen kirjoittama
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Yhteystiedot
PO Box 9438, BH15 9HR, Poole, Yhdistynyt kuningaskunta
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3,8
Hyvä
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Awful company
Awful company
Tried cancelling ended up stopping them at my bank
Product not worth anything
11. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi George, I am sorry this did not go the way it should have. Your case is with me and being handled now. If you need anything in the meantime, just reply to the email I sent you and it will come straight to me.
Kind regards,
I love the 'Face value' deals.
11. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Eustace,
We are glad you enjoyed your experience with our great bargain promotions.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
coins arrived as ordered but not sure…
coins arrived as ordered but not sure why i am suddenly paying £2.99 a month? what for??
11. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi George, thank you for flagging this — I would rather explain it properly than leave you guessing. I will write to you directly so we can go through it.
Kind regards,
Not happy with service or quality of…
Not happy with service or quality of coins.
Cancelling subscription was a little confusing.
10. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi Michaela, I am sorry the cancellation was not as clear as it should have been. I will write to you directly to explain what happened and confirm where things stand.
Kind regards,
Product arrives well packaged at a very…
Product arrives well packaged at a very competitive price. I'm happy with everything.
11. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi,
We're so pleased to hear that your product arrived well-packaged and that you're happy with the competitive pricing. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
We got there in the end
Communication got there but I'm very happy with my item now that is complete
10. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Laurence,
We're so pleased to hear you're very happy with your item now that it's complete! We appreciate your feedback regarding communication and are always striving to improve.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Always helpful
22. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi Rebecca, thank you! Always a pleasure to help. Enjoy your collection.
Vastaus yritykseltä The Koin Club
Steven,
We're delighted to hear that you experienced good communication, fair prices, and quick delivery! We truly appreciate you taking the time to share your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Bought one set of coins then after it…
Bought one set of coins then after it was finished started on another set and are not cheap
10. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi Trevor,
I am sorry this was not clearer at the time — I understand why it caught you out.
One of our team will be in touch with you directly to explain what happened and sort out how you would like to continue.
Kind regards,
Trick you in to sub
Trick you in to sub, send you the item you never expect. Charge you card. Extremely bad practice. Do not ever buy from them
10. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi Eddie,
I am sorry this was not clearer at the time. I can see everything has now been settled at our end and there is nothing outstanding on your account.
Thank you for the feedback.
Kind regards,
Great quick delivery service and a…
Great quick delivery service and a really nice product, glad I subscribed.
22. syyskuuta 2026
Vastaus yritykseltä The Koin Club
James,
We're so happy to hear you're pleased with the quick delivery service and the quality of the product. We truly appreciate you subscribing!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Read the fine print
Read the fine print, Spending over £90 in 2 months on a subscription I was not aware of was a bit of a shock!
21. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi Michael,
I am sorry this came as a shock — that is not how we want anyone to feel about their collecting.
I can see your subscription is now cancelled, so nothing further will be billed or sent. If you would like to return any of the items you have received, just email us at support@thekoinclub.com and one of our team will talk you through it.
Kind regards,
Depends how long it takes to ship
9. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Reg,
We understand that shipping time is important. We are always working to improve our delivery process for all orders.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Vastaus yritykseltä The Koin Club
Darren,
We appreciate your feedback regarding our deals. We are always working to offer great value to our customers.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Another excellent coin for my…
Another excellent coin for my daughter's collection at a price that cannot be beaten, very happy.
9. syyskuuta 2026
Vastaus yritykseltä The Koin Club
James,
We're so pleased to hear you found another excellent coin for your daughter's collection at a price that couldn't be beaten. We're very happy you're satisfied!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great value and packed and delivered as…
Great value and packed and delivered as expected
9. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Gary,
We're so glad to hear that you found great value and that your order was packed and delivered just as you expected! We truly appreciate your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I'm trying to order a 50p coin but you…
I'm trying to order a 50p coin but you keep cancelling it.
Your not easy to get hold of , leading to poor customer service.
I'm done , withdrawing my membership
9. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi Peter,
I am sorry — that is a frustrating run of it, and being hard to reach on top only makes it worse.
I can see your case is already being handled by our team. I will look into it personally as well to see whether there is anything further we can do, and you will hear from us.
Kind regards,
This was a gift for my son
This was a gift for my son. Who was very very happy with it. Everything arrived all packed and safely.
Thank you
9. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Hi,
We're so happy to hear that your son was delighted with his gift and that everything arrived safely packed. Thank you for sharing your positive experience!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great service and nice coins thank you…
Great service and nice coins thank you Kelly for making my purchase so efficient and easy.
21. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Steven,
We're so pleased you experienced great service and are happy with your coins. We're especially glad to hear your purchase was efficient and easy. Thank you for your kind words!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I had no issues at all from start to…
I had no issues at all from start to finish with my purchase , prompt delivery and well packaged , many thanks
9. syyskuuta 2026
Vastaus yritykseltä The Koin Club
Martin,
We're so pleased to hear that you had no issues with your purchase from start to finish, and that you received prompt delivery and well-packaged items. Many thanks for your kind feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
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