The Journal Shop Arvostelua 

Amazing product selection, I have found some real gems on this site over the years. Customer service has always been professional, friendly and responsive. I get my Hobonichi here every year.

I ordered a 24,95€ notebook, a small one (A5), payed 20€ for the shipment thinking that duties are included since it's a 20€ shipment of a small notebook. And now I'm asked to pay 27,75 in duties. And the solution was..."we understand your frustration, and we are sorry" Nothin in terms & condition mention shipment to Europe.

I wish I could give them 0 stars! Never ever buy anything from this shop. Because god forbid you need to refund or return an item! I’ve been waiting a month and they keep saying sorry our warehouse is busier than usual. The customer service rep is lovely but this is just unacceptable. On top of that if you want to return an item you have to pay for the postage yourself and I’ve been waiting so long for a refund that the tracking number is no longer valid!

Ordered here twice already and positive experience so far. They're well packed and delivery was quick. I love the planners here, something you can't get in most stationery shops here in the UK.

I have had nothing but positive experiences shopping here. I just ordered something late as a gift and when I emailed to ask if they could prioritise it they were straight back to me with a promise to get it in the post today with two day delivery at no extra charge. They have a great range of products and there is the joy of dealing with real, named people and an independent business instead of one of those massive online e-commerce shops where no one cares.

Made an order and got delivered the wrong items. Reached out to customer service who said they'd investigate the issue but complete radio silence since then. Pretty disappointing because I'd heard good things.

Save yourself the hassle and use another store.

Had wonderful experience with buying a Traveler’s Notebook. Was priced much lower than most other places.

Came quickly and packaged nicely.

This is a brilliant stationery store and they have an impressive range of items available. I’ve purchased a few traveler’s notebooks and hobonichi planners throughout the years and have loved my products and experience with the company. Would highly recommend!

The BEST stationery shop! Lovely member of staff spent about an hour with me discussing the various merits of the Hobonichi and Hightide planners that I had been looking at online. Incredibly helpful - I’m super impressed.

I really love this company. Been using for years - to buy the travellers notebooks and hobonichi diaries. They stock really interesting things and the service is always excellent!

Really great service and interesting products. Recommended

Great range of journaling products, the best in the UK. Reasonable prices and great shipping rates. I really like their loyalty scheme too, makes me want to shop with them more often!

Love this shop, easy to use, interesting products and great service. Thanks guys.