The Gift Experience Arvostelua 

Gift is not personalised which was a pity given that we asked for the recipients name to be added. And his birthday message was omitted too. So it all looks quite generic. And it took >24 hours to be delivered.

Never again!
I purchased an 80th birthday present ‘on the day you were born’ poster. I carefully completed details required and my husband checked ( after all it was THE DAY YOU WERE BORN!)
After completing the order with a 2-3 day delivery timescale 4 days later and close to when the present was needed … nothing! No delivery updates nothing except the invoice and there on checking the small print of the order the date was INCORRECT! I contacted them immediately regarding the order and error and heard NOTHING.
When it finally arrived I again contacted them in regard to my disappointment of the error on the printing of the date I, I received no acknowledgement or apology.
It cost £20 plus postage and was a simple printed poster in a cheap frame and could easily have been re-printed but they chose to simply ignore the complaint and left us embarrassed on a significant birthday giving a present which was based on the date with the wrong birthdate. Very poor service & consideration to customers!
Never again would I use this company or recommend them!

Scammers and thieves beware, wish I'd read the reviews before wasting my money, don't believe the false reviews they have on their website
Purchased something for my wife's birthday, didn't materialise , no contact

How can I write a review if I haven’t received the goods yet?.?????

I ordered an item 8 days ago in time for fathers day and have still not received it. After several phone calls and emails to the company they said they had no order from me. I then had to prove I made the order with copies of bank statements and screen shots of the order confirmation . What company makes you do that when you have an order number. After getting no where for days they finally tell me the order is out of stock. This company never once called or emailed me to tell me this was not of stock. It's now to late for me to order else where. A very bad company that have severly let me down. I have been told they will refund me , but the way they operate I will be lucky to get it this year if at all

I had a query about purchasing an item and contact The Gift Experience by telephone. The agent was very helpful and answered my query efficiently.

It is the first time I have used the Company to purchase a gift and I got a 20% discount off my first order.

I am now awaiting delivery of my purchase.

Just received the item I ordered and very pleased with result. The website does not do the gift justice. It is better than expected. Great framing and a lot of information included. Quick delivery and nicely packed to avoid any damage. Hopefully recipient will like the gift

Great website

Nice photo-frame for a gift, well-designed.
I’ve used Gift Experience many times & always found what I’m looking for.
Great company, recommend 👌

Nice & easy purchase & voucher sent back to email immediately.
Will definitely use The Gift Experience again.

I have just received my order and unfortunately I am very disappointed it’s supposed to be a mantel clock but the clock is so small it would be nearly impossible to read unless you are very near it also the writing is difficult to read because it’s at the back I don’t think I’ll be buying anything else from you

I ordered a gift on 7th of May and I’m yet to receive it at time of writing 18th of May don’t purchase anything from this company if you need it in a hurry
After contacting customer service I received a reply a day later apologising and promised to get back to me after contacting supplier I still have no communication

The website was easy to use and was able to personalised the gift I wanted. It arrived fairly quickly and was well packaged.

Searching for a gift for my brother's 70th birthday.
Found the absolute perfect light.
Beautiful product delivered on time.
Would highly recommend.

Lovely gift for my sons baptism. Arrived promptly. Highly recommend

Gift is beautiful. Better than expected. Arrived in good time.

Great experience, excellent service and a gift very well received

I wasn't provided with an update for when the product was shipped so I had to chase them for an update. Then, no one responded to my email within 48 hrs (as promised on the website). When I did reach them over the phone, they advised that they did email me, but I never received the email.

Also, the frame this anniversary gift comes with is quite low quality. I guess the price reflects this, but I would be willing to pay a bit more for a frame that was a bit more substantial (e.g., actual wood frame with actual glass).

As it stands, what this comes with is a plastic frame with clear Perspex or plexiglass which isn't what I would call a quality product. Thus, I now have to source a decent frame.

I accidentally put my home address in for delivery instead of where I needed it to go. I realised as soon as the order was complete, so I emailed their customer services to ask for the address to be corrected. I got no reply at all, despite several attempts to contact them. We then had to go away for a few days, at which point the delivery came to my address and was left out in the rain (Royal Mail's fault). I now have the problem of forwarding the gift to the correct place. It has missed my nephew's birthday, which is just a bit annoying. I won't be using this company again.

The website was not easy to use. I managed to purchase two of the same item, as neither time at the basket stage did it say funds taken. I only found this out by looking at my bank account
They have offered to refund one but not happened yet & it did seem a lot of trouble for them & they thought it was my fault.
I will not be using this website again.