Poor communication and long lead time. Ordered a bottle of champagne and was notified from DPD local regarding the shipment. A few days on there was no update to the tracking. Contacted the Champagne... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was visiting the UK while planning my daughter‘s wedding. I wanted to try a few different champagnes to decide what we were going to offer. The order process was very simple. We selected a pick up a... Näytä lisää
Yritys on vastannut
I’ve used The Champagne company a few times now for presents and they haven’t disappointed. Nice selection of Champagnes and chocolate gifts . Options for gift wrap / bags and written gift card are... Näytä lisää
Yritys on vastannut
Excellent customer service. One item in my order was not available. But I received a lovely mail from Ellen, who apologised for the shortcoming and offered support in terms of a refund or alternative... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä The Champagne Company
Yrityksen kirjoittama
The Champagne Company and the website thechampagnecompany.com began trading under new ownership from 25th May 2024.
Responses to Trustpilot reviews and communications are now from and represent the new company Cador Limited owned by the Vin-X Limited family.
Responses to Trustpilot reviews and communications are now from and represent the new company Cador Limited owned by the Vin-X Limited family.
The Champagne Company
Yrityksen kirjoittama
- New Ownership - 25th May 2025
- The Champagne Company and the website thechampagnecompany.com began trading under new ownership in May 2024 acquired and owned by the Vin-X Limited family.
- Corporate Gift Service
- We provide an exceptional Corporate Gift Service for companies sending out gifts to Multiple Destinations at Christmas or on a monthly account basis.
- Free Gift Message
- We print your personal message on a gift card and enclose it with your gift.
- Luxury Gift Boxes
- We provide luxury gift boxes and hampers to wrap your selection of bubbles with chocolates and champagne flutes providing an extra layer of luxury for your gifts.
- Free Delivery Over £250
- We offer FREE delivery on all GB ex Highlands and Islands orders over £250. Order before 4pm for Next Day Delivery (Next Business Day)
Delivery Text Notifications
1 Hour Delivery Window
Keep informed of your delivery arrival with email or text notifications from our Courier with a 1 Hour Delivery window.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0333 3585888
- info@thechampagnecompany.com
- www.thechampagnecompany.com
4,3
Erinomainen
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä The Champagne Company
Dear Jill,
Thank you for the time taken to leave us a 5-star review. We are so pleased that you were happy with the service we provided.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Received a bottle of the alcohol free…fab alcohol free champagne
Received a bottle of the alcohol free champagne as present . So impressed wanted to enjoy again xx
26. tammikuuta 2026
Vastaus yritykseltä The Champagne Company
Dear Julie,
Thank you for the time taken to write such a great 5-star review. We are very pleased to learn you enjoyed our alcohol-free options. Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Vastaus yritykseltä The Champagne Company
Dear Jeffrey,
Many thanks for your 5 Star review and thank you for shopping with us, you have great taste!
Best regards,
The Champagne Company
Great Company and website
Great website, very informative, lovely selection and prices good too. Delivery and packing exceptional. Highly recommended!
26. tammikuuta 2026
Vastaus yritykseltä The Champagne Company
Dear Colin,
Thank you for your 5 star review and feedback about the website, and comments about our pricing and packaging too. We will feedback your kind review to our warehouse packing team, they do take pride in making sure the packing of your precious cargo is as carefully packed and well presented as possible!
Best regards,
The Champagne Company
Excellent service combined with superb…
Excellent service combined with superb wine.I thoroughly recommend this company.
19. tammikuuta 2026
Vastaus yritykseltä The Champagne Company
Dear Jeremy,
Thank you for the time taken to write such a great 5-star review, we are so pleased to learn that you were impressed by the service we provided.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company
Vastaus yritykseltä The Champagne Company
Dear Tracey,
Thank you for taking the time to leave us a 5 star review.
We are so pleased to hear you were happy with the service we provided.
We look forward to being of service again in future.
Best Regards,
The Champagne Company
Vastaus yritykseltä The Champagne Company
Dear David,
Thank you for taking the time to leave us a 5 star review.
We are so pleased to hear you're happy with the service we provided, and the service provided by our couriers.
We look forward to being of service again in the future.
Best Regards,
The Champagne Company
Great experience easy to order fast…
Great experience easy to order fast delivery great product
14. tammikuuta 2026
Vastaus yritykseltä The Champagne Company
Good afternoon,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Reliable service, great support
Reliable service, backed up with cheerful, helpful support. Will certainly be back!
21. tammikuuta 2026
Vastaus yritykseltä The Champagne Company
Dear PXD,
We are so pleased to hear you are happy with our service and a member of our Customer Service team did such a good job for you.
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the customer services today.
We look forward to being of service again in future.
Best regards,
The Champagne Company
Vastaus yritykseltä The Champagne Company
Dear Tamiko,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Impressive first order from this company
Was looking for a specific wine that I’d enjoyed previously and found it on The Champagne Company website at a reasonable price. Not heard of the company before but the ordering process was straightforward and the case of wine was delivered safe and sound only a few days later. If only everything in life was that simple!
8. tammikuuta 2026
Vastaus yritykseltä The Champagne Company
Dear Stewart,
Thank you for taking the time to leave us such a great 5-star review.
We are so happy to see your first experience ordering from us was a success we look forward to you shopping with us again soon!
Best Regards,
The Champagne Company
The order was received and dealt with
The order was received and dealt with , with great efficiency
5. tammikuuta 2026
Vastaus yritykseltä The Champagne Company
Dear Robert,
Thank you for taking the time to leave us a 5-star review. We are so pleased that you were happy with our service.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Champagne Purchase
Purchased 2 bottles of Champagne.Order arrived promptly & very well packaged.
First class communication as always.wouldn’t hesitate to use again.
5. tammikuuta 2026
Vastaus yritykseltä The Champagne Company
Dear Beverley,
Thank you for the time taken to write such a great 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Had the exact champagne I wanted
Had the exact champagne I wanted, fantastic next day delivery.
Cannot fault it, will absolutely be using again :).
30. joulukuuta 2025
Vastaus yritykseltä The Champagne Company
Dear Rick,
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the team. Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Couldn’t be more helpful
Couldn’t be more helpful. Excellent service and delivery next day on 31st December!
30. joulukuuta 2025
Vastaus yritykseltä The Champagne Company
Dear John,
We are so pleased to hear you are happy with our service and a member of our Customer Service team did a good job for you.
Thank you for the time taken to write such a great 5-star review. It is much appreciated and we will feedback your review to the customer services today.
We look forward to being of service again in future.
Best regards,
The Champagne Company
Vastaus yritykseltä The Champagne Company
Dear HC,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Excellent experience
The order process was simple, delivery was fast and the bottle arrived well packaged and therefore undamaged. The product itself was as advertised and the colours of the bottle cover were as beautiful as shown in the advert. I got this as a gift for a friend and I have no doubt she will love it.
30. joulukuuta 2025
Vastaus yritykseltä The Champagne Company
Dear Claire,
Thank you for the time taken to write such a great 5-star review. We are so pleased that you enjoyed the service we provide.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us.
Best regards,
The Champagne Company.
Vastaus yritykseltä The Champagne Company
Dear Paul,
Thank you for the time taken to leave us a 5-star review.
It is much appreciated, and we will feedback your review to the team.
Thank you for shopping with us and we look forward to serving you again soon.
Best regards,
The Champagne Company.
Wonderful experience
Wonderful experience. Will use again. Lovely service and delivered on time.
29. joulukuuta 2025
Vastaus yritykseltä The Champagne Company
Dear Lea,
Thank you for the great review, we are so pleased to hear you're happy with the service provided.
We look forward to being of assistance again in the future.
Best Regards,
The Champagne Company
Vastaus yritykseltä The Champagne Company
Dear Ara,
Thank you for taking the time to leave us a 5 star review.
We are so pleased to hear you have been impressed by the service we provided.
We look forward to being of service again in future.
Best Regards,
The Champagne Company
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