Purchased a beautiful light from T&L. After care service was absolutely fantastic. Just under a year I had an issue with my light, called T&L customer care was very professional, troubleshooting and a... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
If you are looking for new lighting for your home you need to visit Terra Lumen in Hillington. They have multiple lighting showrooms and furniture display areas where you can view some of most styli... Näytä lisää
I purchased 9 lights from them 3 months ago. The customer service this company provided was second to none. All lights were fitted and had zero issues. Everyone compliments them. I even order somethin... Näytä lisää
Yritys on vastannut
We purchased two stunning lights a few months back for our new home - living room and our dining/kitchen!, so much choice at a reasonable price and great quality with so much choice. Customer servi... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
TL Home is a family-run retailer in Glasgow, home to one of the largest collections of smart lighting designs in the UK with stocked in our Glasgow warehouse for fast dispatch. We also offer custom furniture and specially curated home accessories. Visit our showroom or shop online, with support available 7 days a week.
Yhteystiedot
24 Ainslie Road, G52 4RU, Glasgow, Yhdistynyt kuningaskunta
- 0330 016 1938
- hello@terralumen.co.uk
- www.terralumen.co.uk
4,8
Erinomainen
56 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Service and Designs
We visited Terra Lumen a couple of months ago and were impressed by their designs. There was no pressure to buy and the sales lady was very informative and helpful. We returned now that we were ready to purchase for our new home. Again Ali was very helpful and we purchased to large LED fittings. Ali even delivered the 2 fittings to our home. They were fitted next day very professionally and they look amazing. Highly recommend and will look to return for other rooms in the near future
29. marraskuuta 2023
Oma-aloitteinen arvostelu
Delighted with the service & chandelier…
Delighted with the service & chandelier we bought, staff were very friendly & helpful, their knowledge of their lights was fabulous, showroom was absolutely stunning, would definitely recommend them
7. marraskuuta 2023
Oma-aloitteinen arvostelu
Exceptional customer service!!
Exceptional customer service!!! Very responsive to messages and even took extra time to explain how to get my light fixed. Will definitely be getting all my lights and other products here and I will recommend.
3. marraskuuta 2023
Excellent service
I purchased a chandeleir for my salon
Service was excellent . The glasgow showroom is just beautiful . Im so happy with my purchase its stunning . I will be using terra lumen again in the future 😁
1. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä TL Home
Hi Joanne, thank you for your kind review. We hope to see you again in the future! :)
Great customer service!
Great customer service!! The items were delivered fast within 3 days and exactly as advertised.
13. syyskuuta 2023
Vastaus yritykseltä TL Home
Hi Lola, so glad you are happy with everything and thank you for your support!
I purchased 9 lights from them 3 months…
I purchased 9 lights from them 3 months ago. The customer service this company provided was second to none. All lights were fitted and had zero issues. Everyone compliments them. I even order something similar from else where initially but the quality difference between TL home and other places was day and night. I would definitely recommend TL home.
7. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä TL Home
Hi Sandra, thank you for your lovely review!
Excellent…..
I visited the Hillington store and wow what a place. I purchased a beautiful pink heart ceiling light for my daughter (11yrs) and she loves it. The staff were very helpful and customer service was excellent. I will be back for more lights and wouldn’t go anywhere else
17. toukokuuta 2023
Oma-aloitteinen arvostelu
5 Star Service from Terra Lumen
5 Star Service from Ali and Omar. Bought 6 lights from this family owned business. One of the lights when package was opened was damaged. Replacement and after care service was swift. Hope to purchase again from this business.
2. heinäkuuta 2023
Oma-aloitteinen arvostelu
This company makes quality chandeliers…
This company makes quality chandeliers and they have seamless customer service.
I personally love the professionalism and the excellent responses to conversations and my inquiries.
19. heinäkuuta 2023
Extremely professional and amazing service
We recently bought the chandelier from Terra Lumen. We thank them for prompt delivery and high-quality service. Even though Kyle and Son Electrical Service didn't do the installation properly and overcharged. Terra Lumen team visited personally and resolved the issues.
They have a great collection of lights.
Very professional and personalized service. Highly recommended!!!
17. heinäkuuta 2023
The lights are amazing
The lights are amazing, the service was great with no sales pitch, just lots of great advice and pictures of previous sales.
I can’t recommend them highly enough
7. heinäkuuta 2023
Oma-aloitteinen arvostelu
Lovely lighting and good setvice
13. heinäkuuta 2023
Oma-aloitteinen arvostelu
Fantastic Lights and Service
We went out shopping for new lights for our recently renovated living & dining room. After being in a few shops we visited Terra Lumen (TL), Hillington Showroom.
What an amazing showroom, the ambience and selection of lights was fantastic. We purchased 2 ceiling chandeliers with matching table lamps. Also, a ceiling Pink/White crystal lamp for our granddaughter (age 11). She absolutely loved it.
After installation and amazing comments from family and friends we went back for a further 2 table lamps and bought ceiling lights for our hallway too.
A huge thank you to Ali and Kayla for their fantastic Customer Service.
We will be back for more lights and would definitely recommend a visit to this showroom.
17. toukokuuta 2023
Oma-aloitteinen arvostelu
Great customer service
24. kesäkuuta 2023
Oma-aloitteinen arvostelu
The customer service was another level
The customer service was another level. The chandlier were very beautiful
Delivery was quick
I wish the delivery was free though for those who spend more than three hundred pounds. I will definitely recommend
5. kesäkuuta 2023
Oma-aloitteinen arvostelu
The best lighting I have from here!
Stunning and different! Love the look of my lighting I have bought from TL lighting Hillington.
Ali was extremely helpful throughout
Thank you!
16. huhtikuuta 2023
Vastaus yritykseltä TL Home
Hi Mrs Choudry, we are delighted to hear that you had a wonderful experience purchasing your lighting with Ali. If there is anything else we can help you with, don't hestiate to let us know!
Great Selection
Rabia very helpful and knowledgeable.
Delighted with her help in Commerce Street Glasgow.
Would recommend going into store as the lights are stunning.
You would not be disappointed.
Thank You for your help today.
One Happy customer.
30. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä TL Home
Hi Jackie, we are thrilled that you are delighted with your experience with our team and we hope to see you again soon!
Great customer service
Ali was very good at sorting out an electrician and making sure they turned up.
The lights are very nice.
22. tammikuuta 2023
Vastaus yritykseltä TL Home
Hi Naeem, we are so pleased to hear that you had a smooth experience with us from purhcase to installation. If you needing anything else, feel free to let us know!
Good service but didnt receive email to…
Good service but didnt receive email to advise order was ready to collect
25. maaliskuuta 2023
Vastaus yritykseltä TL Home
Hi Jammeh, thank you for your feedback. We are glad that you had good service from our team and we will look to improve our email notification to ensure a better experience next time. If there is anything else you need, don't hestiate to let us know. Our team are here to help!
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