Delucainteriors Arvostelua 

I rarely leave negative reviews, but after months of trying to buy a bedroom set, I feel it's important to share my experience.

Initially, communication was good. We were promised catalogues, updates and assistance with purchasing the bedroom we wanted. Unfortunately, after that, the communication completely stopped. Despite several follow-ups by both myself and my husband, our messages and questions were simply ignored.

All we wanted was to buy a bedroom set and have a few straightforward questions answered, such as whether the matching bedside tables were available and how to proceed with ordering the bed frame. Instead, we were met with silence.

What makes this even more concerning is that when we contacted the Italian manufacturer that was claimed to be the supplier, they told us they do not have an authorised dealers in the UK. That raised serious questions for us and made the whole process feel very unclear.

To this day, we have no idea why we were ignored. If the business didn't want to take our order, a simple "sorry, we can't help" would have been far more professional than repeatedly promising to get back to us and then disappearing.

The entire experience has left us feeling that our custom simply wasn't wanted. Whether there was another reason for this treatment, we don't know, but the lack of honesty, professionalism and basic communication was extremely disappointing.

Based on our experience, I cannot recommend this business.

A huge shoutout to Dan at Deluca Furniture for making my recent purchase an absolute breeze! From start to finish, the service was superb, even when I made last-minute changes to my order. Communication was ace, and the delivery team was incredibly professional, careful, and tidy. I'll definitely be a returning customer and highly recommend them! #Furniture #Service #Recommendation #DelucaFurniture

Well .. Dan was a lovely guy who listened to what our needs were and made suggestions. No pressure selling and worked around us with delivery. The purchase was smooth all the way. Would highly recommend as excellent quality furniture. Value for money, outstanding customer service and communication

Went in for a certain style of Italian leather suite. Met dan who listened to me and found me a even better version of the item i wanted. What can I say the suite arrived and its outstanding. Comfortable and top top quality. Dan is a great listener his advice and honesty is second to none. Nothing was to much trouble. I would highly recommend to anyone else who is looking for quality value for money excellent customer service and a honest man. DAN IS THE MAN. Over joyed with my leather suite thanks a million dan. Mandy and Billy. Wednesbury x

They were brilliant and their product was 1st class. Well done.

Great service from Dan. Furniture delivered and installed without delay. Highly recommended. Lovely furniture which we’re delighted with. Many thanks again!!!

Dan and Jacqueline looked after us every step of the way. After helping us pick the material and colour of our dining room chairs, they arranged for them to be specially made. We were absolutely delighted with the result. Their attention to detail and product knowledge made the whole experience stress free. It was a pleasure to deal with them and we will definitely keep in touch. Well deserved 5 stars, Grace Shiel, Penridge

Amazing Looking

Excellent service & knowledgeable staff. Quality of goods is second to none. I can fully recommend buying from Deluca, I wouldn’t go anywhere else.

Fantastic service. Quality items. Won’t go anywhere else now I have found these guys.

Excellent customer service

Dan made the experience great nothing was too much trouble

Brillant service from start to finish. Love my new bed and furniture

Luxury furniture and company are excellent at customer service and helping me when I chose my 2 new beds. 5 star all the way. Thank you

What a company, so many beautiful pieces of furniture with a service to match, nothing was too much trouble for Dan, couldn,t do enough for us. This is the first time I have used this company and will certainly be going back, so freshing to find a company who help you, not push you into buying furniture, I went for a coffee table and came out with a three piece, table lamp, display cabinet and of course the coffee table, all because I couldn’t resist this beautiful furniture. Thank you Dan you are a star Sir

Dan great to deal with very pleased with the sideboard and the guys who assembled are also amazing - would recommend 👍

Great communication throughout the purchase and delivery, extra help with my order I requested, to delay my delivery due to my bedroom refurbishment completion date. De Luca interiors delivery team did a fantastic job installing my wardrobe and TV cabinet on a very hot day. They worked very hard. I am so happy with everything. Many thanks.

Excellent customer service and classy Italian furniture. Cannot recommend more!

Dear Dan
Thank you soo much for the excellent service we had from the start to finish as well as for the excellent quality dinning room set we received from your Italian supplier.
As you know, we are back to buy sofa and furniture for our formal lounge.
Many thanks
Sameh