The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My 8yr old son & I visited your Kingston location on the afternoon of 29/7. At the start of our second game of bowling, he dropped a ball on his toe. He's fine, but was shocked and in a lot of pain. Y... Näytä lisää
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Extremely busy with not enough trained staff to assist. One staff member should be recognised for his hard work and effort to get things back on track, resolve issues, etc. queues quickly formed - wou... Näytä lisää
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The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Yhteystiedot
Aragon House, MK43 0EQ, Cranfield, Yhdistynyt kuningaskunta
- 0333 034 6100
- www.tenpin.co.uk
4,2
Hyvä
10 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Now free to park ...enter reg after you go inside. Dont waste money like we did!
Very attentive although initial service waiting to get to counter was very slow. Game went down fixed and extra 10mins added to game not overly generous as was prob just over 10 mins down but I guess this has a knock on effect to other folks waiting.
Pizza ok not amazing but good enough for a deal add on. Was a bit miffed about the free parking not being advertised in car park 2 cars paid £10 we could have saved and no offer of refund for that.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Thank you for taking the time to leave us a review of your recent visit to Tenpin, we are sorry to hear that you had issues with the lane but pleased that the team were able to get this fixed for you. We appreciate your comments regarding the parking, we have more information on each of our location pages regarding the parking and would always recommend checking here for any updates.
Best wishes,
Rachel
All was good
All was good. I needed to cancel the first on end it was rearranged without any hassle
1. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Katharine, thank you so much for the lovely 5* review of Tenpin Manchester Printworks! We're so happy to hear that we could rearrange your booking without any trouble. Thank you so much for your positive feedback and we look forward to seeing you again soon! Best wishes - Mel
All good. We will definitely visit again!
We hadn’t visited for a while but decided to book 2 games for 3 people. I initially tried to book online but when my order could not be processed I telephoned and easily made the booking. I received text and email confirmation.
On the evening of the booking it was busy but there were plenty of parking spaces and we joined the line to check in. There were probably half a dozen families ahead for us in the queue but everyone was processed efficiently and we quickly made our way to the front where our Booking Reference was checked and we were advised of our Lane Number. The male staff member was friendly and professional. He radioed ahead to ensure there were no glasses left in our Lane booth and when we walked down to the Lane it was best and tidy with no bottles or glasses from previous users.
We had a great time and will definitely book again.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tenpin
Hello, thank you so much for the lovely 5* review of Tenpin Derby! We are so pleased to hear that you had such a wonderful time during your recent visit! It's fantastic to know that our booking process, even with a slight initial hiccup online, was easily resolved over the phone. We really appreciate your kind words about our efficient check-in process and the friendly and professional service provided by our team member! We hope this means you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Half price tuesday is a god send when…
Half price tuesday is a god send when you have 5 kids. Place was clean and bar staff were very good and helpful 👍
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Thank you for taking the time to leave us a review, it's fantastic you were able to take advantage of our Tenpin Tuesday deal. We really appreciate your kind words and hope to see you again soon!
Best wishes,
Rachel
Vastaus yritykseltä Tenpin
Hi Nick, thank you for your 5-star review of Tenpin Dudley! We're so happy to hear you enjoyed your time bowling and in the arcade and we hope to see you again soon! Best wishes - Mel
Very bad experience will not be going…
Very bad experience will not be going there again. Was refused a refund, we spent £65.00 on two games and some food, we had about 3 goes before the family next to us were very rude and disrespectful and we felt very uncomfortable and we wanted to leave, no effort from staff to speak with family next to us when we said what had happened. Would not give us a refund and will not be going there again
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Thank you for taking the time to leave us a review of your recent visit to Tenpin, we would like the opportunity to look into this further for you. Please can you pop us an email to customer.feedback@tenpin.co.uk with more information on the experience you had and the site visited, we will then ensure this is passed on to the relevant team.
Best wishes,
Rachel
Enjoyable experience
Enjoyable experience. Bit of a wait to be served even though not that busy. Good fun experience for adult and child.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hello, thank you for your 4-star review of Tenpin Ipswich! We're glad to hear you had an enjoyable experience and that both adults and children had fun. However, we are very sorry to hear there was a long wait to be served! Please be assured all of your feedback will be shared with the team and we very much hope to welcome you back again soon! Best wishes - Mel
Vastaus yritykseltä Tenpin
Hi Prabhdeep, thank you for leaving a 4* review of Tenpin Cambridge! We are very sorry to hear that your bowling experience was interrupted. We hope this was resolved at the venue and we hope you will still consider visiting us in the future! Best wishes - Mel
Easy online booking process
Easy online booking process, dealt with quickly and politely at desk on arrival.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Michael, thank you for leaving a 5* review of Tenpin Stoke! We're so glad to hear how efficient you found the online booking system and that you were attended to quickly and politely. We look forward to welcoming you back again soon! Best wishes-Leila
Great Find
The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the ladies at the check in desk seemed overwhelmed! But overall, good value for money & a day well spent!
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Savannah, thank you for leaving a 5* review of Tenpin Feltham! It's lovely to hear how much fun your nephew had on your recent visit and that you experienced such amazing customer service and found the activities well-priced. See you again soon! Best wishes-Leila
Vastaus yritykseltä Tenpin
Hi there, thank you for leaving a 5* review of Tenpin Croydon! It's wonderful to hear that you experienced such efficient customer service. We can't wait to welcome you back again shortly! Best wishes-Leila
Vastaus yritykseltä Tenpin
Hi Andrew, thank you for leaving a 5* review of Tenpin Glasgow! We're so glad to hear that your recent visit went as smoothly as possible. We look forward to welcoming you back again soon! Best wishes-Leila
Pool Team Night out.
The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things to say about the food such as dry, tasteless, over cooked, not presented well and the list would go on. Bar service was also bad with only one member of staff on while others stood round talking. All in All would we go back, yes but only for bowling and nothing else, same though.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Carl, thank you for leaving a 3* review of Tenpin Blackpool. We are so glad to hear that the bowling alley was clean and well maintained, however we are very sorry to hear about the issues you experienced with the food quality and bar service. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to get back to you regarding this. Best wishes-Leila
Vastaus yritykseltä Tenpin
Hi Paul, thank you for leaving a 5* review of Tenpin Leamington Spa! It's lovely to hear how efficient you found the booking and checking in process. See you again soon! Best wishes-Leila
Great deal for school holiday
Great deal for school holiday, game of bowling and burger and chips for £6.50
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Adele, thank you for leaving a 5* review of Tenpin Dewsbury! It's lovely to hear that you took advantage of our summer deal and had such a great time. See you again soon! Best wishes-Leila
Disappointed with our visit
Disappointed with our visit. Booked online
.. bowling and meal deal. Had to ask for our drinks so we could take them up to the lane.got told the food wouldn't be long and would be brought up. Our bowling had ended yet still no food so I had to go ask.Got asked if we still wanted the food?which obviously we did as it was the deal we paid for. No apologies. Can't blame it on being busy as it really wasn't.wont be rushing back unfortunately
5. elokuuta 2026
Vastaus yritykseltä Tenpin
Thank you for taking the time to let us know about your visit to Tenpin. We're sorry to hear that the food took longer to come out than expected, we work hard to keep this as effective and efficient as possible so it's disappointing that we dropped the ball on this occasion. We hope you will consider visiting again for a better experience.
Best wishes,
Rachel
The food was over a hour late and a…
The food was over a hour late and a kids party as well
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi Paul, thank you for leaving a 3* review of Tenpin Blackpool. We are very sorry to hear about the issues you experienced regarding the food arrival times and that it was a children's birthday party. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to contact you regarding this. Best wishes-Leila
Great day out with my grandson very…
Great day out with my grandson very helpful staff
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Thank you for your 5 star review, Tracey. We're so pleased to hear that you had a great time with your grandson at Tenpin, we hope to see you both again soon!
Best wishes,
Rachel
Quick treat for the kids
Quick treat for the kids. Simple booking process. Staff helpful.
A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the moving shelf to try to win the fallers. However it was a total con. Called Deal or No Deal it only paid out if you were ‘lucky’. Young kids were using it totally unaware and were really disappointed when their winnings didn’t appear. Get rid of it.
6. elokuuta 2026
Vastaus yritykseltä Tenpin
Hi there, thank you for leaving a 4* review of Tenpin Northampton! It's wonderful to hear that the children enjoyed bowling and that you found the booking process easy and our staff helpful. We also appreciate the feedback regarding the arcade machines and we will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon where we can hopefully gain that last star! Best wishes-Leila
Vastaus yritykseltä Tenpin
Hi Raj, thank you for leaving a 5* review of Tenpin Leamington Spa! We're so glad to hear that your recent visit met your expectations. We look forward to welcoming you back again soon! Best wishes-Leila
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