Nice heavyweight material; will not rip; easy to add additional grommets. My only complaint would be that individual panels varied in height by about an inch. I recall something on the website sayi... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The tarp is quality material and will no doubt last for years even under heavy use. To illustrate how tightly woven the material is: I added snaps on one side. Similarly to grommets, it requires punch... Näytä lisää
Yritys on vastannut
This product looks nothing like what is showed in photos on website. They’ve posted completely deceiving pictures. I don’t appreciate this nor do I feel like I received any valued customer service... Näytä lisää
Yritys on vastannut
I actually placed a couple different orders and I talked on the phone as well as through emails and everyone that I dealt with was so helpful. The product is top quality. Tarps ‘n All really have the... Näytä lisää
Yritys on vastannut
3,9
Hyvä
97 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The product was not designed properly…
The product was not designed properly even with detailed instructions and a blueprint that looked right.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi Daniel, We’re sorry to hear about your experience. Please email us at reviews@groupbayport.com with your order details and any relevant information so our team can review the concern and assist you further.
Very responsive...in the beginning
Very responsive...in the beginning. Shipment dates came and went, phone calls resulted in updated production dates that were clearly fiction. The last call I told them to cancel the order and was advised they would only refund shipping and taxes. I agreed to proceed after being told it was in production and them offering a 10% discount. It finally shipped and delivered quite fast and was exactly what I ordered. Only order if you don't care when it is received. No discount has been received to date.
12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi Rodney, We’re sorry for the delay and the inconvenience caused. We can see that your order was delayed due to an unusual volume of orders. Regarding the compensation offered by our team, the discount was initiated from our end on July 9, so we recommend checking with your bank for the transaction. We’re glad to know that the order arrived quickly once shipped and that the product was exactly as expected. We value this feedback and will use it to improve our processes and communication going forward.
Not a scam, but felt like one!
This has been a confusing customer experience right from the beginning. Like many other reviewers, I paid extra for 'priority' delivery which was promised to arrive within 3 days. I think it was finally delivered after 3 weeks! Honestly, I thought I'd been scammed and had mentally accepted I wasn't going to get what I ordered. But now I have it and the product is... Really good!
Great quality and I have to say I'm really pleasantly surprised. Customer service were responsive and eventually refunded my delivery fee after some back and forth. But like many others have said here, the website is a bit of a disaster and there was clearly not even an attempt to deliver on time. I don't know where the products were shipped from but I'd bet it's not from the UK.
So, would I recommend to a friend? Absolutely not, especially if they wanted their item quickly. But would I buy something again? Honestly, maybe. The product was great and I've struggled to find something similar elsewhere. Like I said at the start, I'm still very confused!
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi George, thank you for your honest and detailed feedback. We sincerely apologise for the delay and understand how the experience led to frustration. We're pleased to hear that you're happy with the quality of the product and appreciate your recognition of our customer support team's efforts. Your comments regarding our website and delivery expectations have been shared internally, as they help us identify areas where we need to improve. Thank you for giving us the opportunity to serve you, and we hope to provide a much smoother experience in the future.
My order can in vacuum sealed packaging…
My order can in vacuum sealed packaging and was exactly what I ordered. Great quality would definitely reorder from. This company
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi Tina, Thank you for your wonderful feedback! We're delighted to hear that your order arrived exactly as expected and that you're pleased with the quality. We truly appreciate your support and look forward to serving you again.
Your website was not clear on the…
Your website was not clear on the custom sized tarps that it would be an extended shipping time. In fact the tarp was made in India and shipped to US.
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi Terry, We're sorry to hear about your experience. Please email us at reviews@groupbayport.com with your order details, and our team will review your concerns and assist you further.
The tarp was just what Iwas lllokig for.
12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hey Leon! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delays, delays, delays and no real schedule for delivery
My order was placed on May 21. I believe I was told 5 to 7 days to ship. Then that was postponed to June 15 and it’s been postponed “4 to 5 days” each week since. I keep receiving what I believe to be is a standard email that keeps stating “4 to 5 days” which is clearly absolute BS. That’s not scheduling that’s deceiving the customer. I’m beginning to wonder if I will ever receive my tarp. These guys will tell you what you want to hear and then totally disregard their promises.
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi David, Thank you for your feedback, and we sincerely apologize for the delay and the repeated changes to the estimated shipping timeline.
As per the latest update, our team has expedited your order and is working to have it dispatched at the earliest. Additionally, we have initiated a refund request for the shipping charges as a gesture of apology for the inconvenience caused.
We appreciate your patience and understanding, and we will share the tracking details with you as soon as your order has been shipped.
Their website is a mess
Their website is a mess. Options appear and disappear. Three times I tried to place an order and I ended up with no options just a basic tarp. They claimed my email was wrong but they kept emailing me offers and ads. to my correct email. I never got written confirmation and they billed mt credit card immediately. Imcompetence!!
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi Linda, we're sorry to hear about your experience and understand your frustration. We'd like the opportunity to look into this for you. Please email your order number and a brief description of the issue to reviews@groupbayport.com, and our team will investigate and assist you as quickly as possible.
Ordered a tarp with grommets and paid…
Ordered a tarp with grommets and paid for priority shipping. Even called and spoke with a representative to ensure delivery time. When the tarp didn’t arrive and I reached out they said due to unexpected delays I could expect the tarp in another week. I received no notification of the delay. I expect a full refund, we shall see. Unacceptable I will not be ordering from this company again! :)
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hey Tyler! We are sorry for the inconvenience caused. As per our records, your concern has been addressed via email and a refund has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Incorrect information on website
I ordered from them because their website stated that production would be 24 to 48 hours and shipping would be 2 to 10 days. In reality their production took 11 DAYS and they moved the delivery date out so the tarp will now arrive while I am on the trip I wanted it for. It will probably get stolen from my porch while I'm gone. What a waste of time and money. DO NOT ORDER FROM THEM! I contacted them via chat and that was more wasted time. They just repeated what I had said and apologized for their production delays. No offer to try to resolve the problem other than asking if someone else could take the package in. WTH??? I NEED the tarp for my trip. How about getting it to me on time? THAT would be a resolution. This company is awful.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hey Wendy! We are sorry for the inconvenience caused. As per our records, your concern has been addressed via email and a resolution has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
I ordered this Tarp on the 1st of June…
I ordered this Tarp on the 1st of June I was told i will get it by the 12th today is the 23rd of June nothing yet, I checked the online reviews and it is very bad. I wish i had checked this earlier.
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Dear Customer, We sincerely apologize for the delay and understand your concern. Kindly email us at reviews@groupbayport.com along with your order details so we can review the status of your order on priority and assist you with an update and appropriate resolution at the earliest.
placed an order31/5 the picture on the…
placed an order31/5 the picture on the website cleary shows grommets and holes for the fixings .. ordered the fixings too . Its arrived yestrday with no grommets or holes at all . theres no way of fixing this tapolin to my gazeebo.Have emailed there careline and await a response. need to return it and have the correct one delivered to me. dont mind paying for the additional work but not the delivery as I feel duped by their website
Updated 14.33
Customer service have emailed me .. here to help but not offering any real help , ive responded to them with a compromise
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hey Grant! We are sorry for the inconvenience caused. As per our records, your concern has been addressed via email and a replacement has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Excellent customer service response.
I ordered custom sized privacy wind-screens for chain link fencing. I received a quality product, and any concern I had were promptly handled by the customer service team.
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hey Bradley! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Vastaus yritykseltä Tarpsandall
Hey Christina! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The measurements on every piece I…
The measurements on every piece I ordered are off by 3/4-1 inch causing them to not fit correctly.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hello Scott, we are sorry for the inconvenience caused to you. The order has been processed as per the dimensions received with your order. However, there may be a standard size variance in the final product, as mentioned on our website. If you have any other concerns, please feel free to contact us.
Ordered a custom tarp that was 2" out…
Ordered a custom tarp that was 2" out of square so It didnt fit the pergola we ordered it for right. There was a seem at 6' on the 8' length and they could have made the tarp out of 1 whole peice. Lastly the tarp itself has white tie die looking marks on it that look like someone scribbled on it with white chalk. Received a half hearted response from someone in costumer service. I was fine with keeping it but feel I should have received a discount for the poor workmanship and stained canvas. I dont recommend ordering anything from this company.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Dear Customer, We sincerely apologize for the experience you've had. Kindly email us at reviews@groupbayport.com with your order details and images of the concerns raised. Our team will review the matter thoroughly and assist you further with an appropriate resolution.
I paid to get it delivered less than a…
I paid to get it delivered less than a week, they sent a message stating it would be delivered in about 2 weeks I sent a email requesting the extra money reimbursed back to me. They never responded to the email or offered money back. I tell all my friends not to buy from them and I will make a statement with BBB and Amazon.
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi Jack, We are sorry to hear about your experience. We are unable to locate your order from this review alone. Please email your order number to reviews@groupbayport.com so we can investigate the shipping charges, delivery timeline, and communication concerns. Your feedback is valuable and will be considered as we continue working to improve our customer experience.
Vastaus yritykseltä Tarpsandall
We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Did not realize product was made and…
Did not realize product was made and shipped from India.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi Karen, We are sorry for any confusion regarding the manufacturing location. As noted on our website, all our tarps are designed in Lawrenceville, GA, and manufactured in India. We strive to provide this information upfront so customers can make informed purchasing decisions. Your feedback is valuable and will be considered as we continue improving the customer experience.
I order them thinking they was privacy…
I order them thinking they was privacy curtain
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarpsandall
Hi Ronald, Our team has reached out to you and has offered a resolution. We are currently awaiting your response to provide further assistance.
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