We have been factoring with TAFS for nine years and I will admit we have had our ups and downs due to customer services. I must admit, ever since Kelsey was assigned to our account, we have not had any problems. If she doesn’t answer our call, she will return your call as soon as she is available and help you with anything you need. Keep up the good work Kelsey!

Great Experience with TAFS .
I have worked with Ms. Yuliya Hurevich for about one year. She is responsible, supportive and sympathetic. I have a great experience working with her. Whenever I need help and explanation, she supports with patience. She has a high level of proficiency and knowledge in her work. She is so honest and transparent in communication. I really enjoy working with her .

Willing to go overboard for you, problem solver, very sympathetic and will return your call if it drops! Favorite agent! ❤️

Andrea provided us with top notch service. she went above and beyond to help us. She was friendly and knowledgeable, and provided speedy solution to our problem.

I would say one the best services. Andrea Garrido is one of the finest reps that you'll come across. Specially for a person like me who was an amateur using there portal for the first time and blasting her with loads of questions and she helped with class.

Timely follow up from service member

Amable y muy vuena atención gracias por contestar a todas mis preguntas

Muy agradecidos con nuestra representante de TAFS Laura ya que siempre nos ayuda a resolver nuestras dudas y temas que lleguemos a tener con nuestra cuenta, como siempre es muy atenta y eficiente a la hora de atendernos.

Very helpful.

El experencia fue buena porque laura me asistio con mucha pacencia y dedicaccion a su trabajo. Me senti muy bien con su assistencia que me dio mucho mas entendimiento a proceso de TAFS.

I had a very bad experience with TAFS .They said that a broker only paid half of a invoice so they only paid me half of the money.When I got proof of payment from the broker showing check number the date it was sent and the account it was sent to.Then they changed their story and said they missed and gave me to much money.They started giving me the runaround giving me different departments to call and they started sending my calls to voicemail. They take all day to answer the phone.All I can say if you have any problems out of them just write BBB on them. They wouldn’t give me a letter of release so once I wrote BBB showing the proof of payment TAFS sent me a letter of release.Why did you think they sent it?Because I didn’t owe them they was mad because I didn’t want to renew my contract with them because I didn’t know that it automatically renew locking you in a contract with them.Who want to do business with people that don’t answer the phone and stealing from the people that submit invoices with them.All I can tell you is don’t do it. They ain’t good.Keep track of all your invoices if you deal with them.

Very helpful honest and respectful

I've had the pleasure of working with Bernardo from Tafs Factoring Company, and I must say, my experience has been exceptional. What made my experience great was Bernardo's outstanding customer service, expertise, and proactive approach. He consistently went above and beyond to ensure our needs were met, and his timely communication was impressive.Bernardo embodies the company's values, and his dedication to excellence has made a significant impact on our business.

They always help me to resolve problems whenever they occur. I’m new with my business and they are helping me along the way.

I'm using Tafs from past 2 years and i can proudly say this is the best experience i have with them. Their agent Carlos is really helpful answers really quick and sort my problems within no times. Highly recommended to Carriers who are looking for Factoring company's.

Well Maria is always there for to help me and so are the other workers but it would be 5 stars if they could do fuel advances and cash advances

I have been having trouble the last few weeks on getting paid. From delay advance. Today was the best. I feel like the lady did her job very well. I believe this situation should of been fixed 10 days ago. I've talked to threw different people the broker even spoke to someone. Today was the best yet.

Very professional and helpful