I currently factor with Tafs and I’m tell u now they are horrible DO NOT DO Business with them , I repeat Do not do business with them , they have horrible customer service once u sign up ! They are like working for the MOBB ! Take your business else where

Big mistake beware please don't my same mistake! There is more options this company is TRASH!

Horrible always holding your payments forcing you in to some fuel card agreement trap stay away from them

Juan B you are an 5 Star rep you always answer my phone calls and return my call when I called You address all my needs always willing to help without any complaint. So far it’s been a pleasure working with you.

Marly
G&GK Trucking LLC

Guys stay away from this scammer !!!!! if you wanna see your money, just never take this Faktoring company

Zero stars charge for everything

I wish I could give this company and Big River Financial a negative rating, because even one star is a joke. This has been the most frustrating and unprofessional mess I have ever dealt with not to mention that they already own me over $7000.00 SMH!
They are experts at dodging calls and ignoring emails whenever you actually need help, yet they are magically available the second it is time to sneak another hidden fee out of your account. It is clear they care more about squeezing every cent out of people than actually providing a decent service.
Their staff is incompetent, their communication is nonexistent, and their business practices are straight-up shady. Do not fall for their lies or their polished sales pitch. If you value your sanity and your bank account, stay as far away from these scammers as possible. They are absolute garbage.

-Angel Sanchez
Elite Transportation Specialist, LLC

As being an owner of Elite Transport Specialists I encourage anyone to not factor with this company. They charge $6 invoice fee and monthly fees not listed on the contract. They will breach your contract by not paying on time. If you have an issue they will respond that they will look into it or to contact someone else and no one ever does anything. As of now they owe me 3 loads that have been processed over 2 weeks ago and no one answers. No response through email or phone number. Stay away from tafs so your business won’t suffer from being at risk of going out of business.

This company is predatory. I’ve had no knowledge of a contract with them until I informed them I would seek other options and was told I was in a contract with them from 2022 after several conversations this was not mentioned until I told them I was seeking other options. Not only that they play a dirty game I was already under contract with another factoring when they had me sign a contract with them. How many factoring companies would do that. My information is that you can’t have two factoring companies at the same time so Tafs is clearly in violation. I’ve never factored with this company and never will. If I was already factoring the contract they have should be void none enforcement. They refused to release there self from my UCC as if I’m going to charge my mind. Let it be known that I’m still under contract with another factoring company till date. Tafs is predators and if they can’t be trusted to follow industry standards I wouldn’t trust them with my business period. Change go to steelhead for better service and a company with moral standards in the industry.

Mercedes is absolutely amazing! Wonderful person with great customer service. She literally ALWAYS help me and get results!

This company illegally changed the bank account information on our account and sent money in our unapplied funds account to another factoring company without our knowledge or authorization. They told us they were waiting to finalize everything and would send to our bank account. When we never received the funds we called to verify the bank account they had on file and this was when we discovered they sent the funds to TAB Bank. They knew this was illegal or had to have known they were committing wire fraud, theft by deception, to name a few criminal acts.

Stay away!! You think you're going to end that contract? Think again. They will make you go through hell before letting you go. They'll stall, sit on checks and no care once you're on your way out. And PLEASE KEEP AND EYE ON THAT CONTRACT!

La atención al cliente es de lo mejor llevo más de 2 años con esta Factoría y no tengo quejas hasta ahora, Maria siempre es muy atenta y profesional al igual que el resto del equipo

TAFS reps will call you and ask you for a live video selfie, a copy of your birth certificate, copy of your SS card and copy of your DL.... They refuse to resolve issues timely or if at all.
On 1/15/26 @ 3pm EST, I received a call from a Bernardo Carrillo requesting I provide a copy of my DL, BC, SS card. I said no, my issue is still unresolved. I've been waiting for 3 weeks for them to update my company information, still unresolved. TAFS refuses to update my company's information per my request.

UPDATE: 2/11/26 Issue still hasn't been resolved! I will update when resolved, if it's ever resolved.

The issue would be so simple to correct if they had the option to allow their clients the ability to update banking information on their portal like all other companies provide.

If I could give 0 stars I would. PLEASE if you’re looking for a favoring company, don’t sign with them. Once you sign with them, it’s impossible to get out. You can not talk to no one about how to cancel your contract. They act like they don’t know. Even the supervisor can’t help you. OWNER OF DCREDTRANSPORT LLC.

Stay away from this company. They will put you out of business.

Alex was very helpful which i really appreciate thanks

Alex Sanchez
Just want to let you know that you are an 5 Star rep you always answer my phone calls are return my call when you miss them you address all my needs always willing to help no complaints while transferring my factoring service TAFS thank you for your understanding service.

Stay a way from this company if you want to stay in business.
Their processing fees are overwhelming and tricky contract.