Visited Mini in High Wycombe with an internal cover on mini convertible roof fallen off. Kevin from service came and had a look and explained part was broken (edge tabs). Said he’d have a look at i... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was made to feel very welcome by Ashley from the moment we walked into the showroom. There was absolutely no pressure, just clear, concise information from someone who clearly knew her product. Ashl... Näytä lisää
Yritys on vastannut
I would like to buy a new (to me) Mini. I arranged a test drive with a salesperson, arrived at the appointed time but had to wait 40 minutes before he was ready. He was highly apologetic, friendly a... Näytä lisää
Yritys on vastannut
Excellent dealer , made whole process of buying my JCW convertible easy , even when i changed the spec after initial order placed , Special thanks to Liam and Izzy Hand over process felt safe given... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Yhteystiedot
575-647 London Road, HP11 1EZ, High Wycombe, Yhdistynyt kuningaskunta
- 01494 455200
4,5
Erinomainen
277 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service from Zubin and all the…
Great service from Zubin and all the team. I love my new Mini very much...
21. tammikuuta 2021
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Kris, thank you for the lovely comments about Zubin and for the 5 star review, kindest, Steven Richards, Managing Director
Sales department was excellent.
Sales department was excellent, happy with the the customer service.
14. tammikuuta 2021
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Gabriel, thank you for the lovely 5 star feedback, kindest, Steven Richards, Managing Director
JCW 2019 MINI bought from Sytner High Wycombe
Quick, efficient, straightforward to deal with and all done within the agreed timescales.
9. tammikuuta 2021
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Carl, thank you for the 5 star review and lovely feedback, kindest, Steven Richards, Managing Director
Zubin was very helpful
Zubin was very helpful, not pushy, and patient. Helped me find the right car at the right price. Super to deal with before and after sale.
4. tammikuuta 2021
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Anon, thank you for your wonderful feedback about the customer service levels you received from Zubin. Enjoy your new MINI, kindest, Steven Richards, Managing Director
My experience of buying a new car was a little understated.
My experience of buying a new car was not what I thought it would be. No test drive and customer service from a distance, but that's CoVID for you. Maybe i should have waited and not be left feeling a little deflated by the whole experience.
28. joulukuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Stephen, I'm very sorry to learn that you were left a little deflated. Unfortunately, test drives are not permitted by law in tier 4 as the sales department must be closed and the handover has to be a "click and collect" model of not permitting anyone into the showroom. As a customer, I would welcome feedback from you with suggestions of how we could improve. I hope that otherwise the customer service provided was as positive as it could be and that you are happy with your new MINI. Kindest, Steven Richards, Managing Director
Very good service and easy to deal…
Very good service and easy to deal with. Car as described with only fault being it is missing a tyre pressure valve they tell me is being posted.
28. joulukuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Kenneth, thank you for the 5 star feedback and I was pleased to read that we offered you the customer service one would expect, kindest, Steven Richards, Managing Director.
Exceptional Customer Service
Ashley provided exceptional customer service - was a pleasure to deal with from beginning to end. Would highly recommend & use again for my next car!
27. joulukuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Mary, wow, that's a super review to read and I am delighted that Ashley was able to look after you so well, thank you for choosing Sytner High Wycombe. Kindest, Steven Richards, Managing Director
Prompt and efficient service from the Service team
Prompt and efficient service from the Service Team. Engineer was friendly, professional and accommodating, highly recommended.
26. joulukuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Caroline, thank you for the 5 star review and for the feedback relating to your recent service visit! Kindest, Steven Richards, Managing Director
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Evie, thank you for the 5 star review and for the customer service recognition, kindest, Steven Richards, Managing Director
Very professional service
I received a very efficient, professional and friendly service. I was kept informed of progress on my purchase and felt valued as a customer
24. joulukuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Joanna, thank you for the lovely feedback about the customer service you experienced when you purchased your new MINI, thank you for choosing Sytner High Wycombe, kindest, Steven Richards, Managing Director
I would recommend Sytner High Wycombe…
I would recommend Sytner High Wycombe and especially Zubin Sayed. He made the whole process of buying my Mini Countryman pleasurable and easy and treated me with respect and a lot of patience.
23. joulukuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Bryony, thank you for the wonderful comments about Zubin when you purchased your new MINI, I know he will be delighted by being recognised, kindest, Steven Richards, Managing Director
Excellent dealer
Excellent dealer , made whole process of buying my JCW convertible easy , even when i changed the spec after initial order placed , Special thanks to Liam and Izzy
Hand over process felt safe given covid times and Liam didn't rush the handover explaining with detail the car.
My Daughter also followed my advice and bought her Mini convertible from them and she too is equally happy.
16. joulukuuta 2020
Oma-aloitteinen arvostelu
Great service and great car
Great service and great car. Special "thank you" to Jack Dalton and Izzy Standley.
6. joulukuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear C.N, thank you for the great feedback about Jack and Izzy, we will try and earn that 5th star from you in the future! Kindest, Steven Richards, Managing Director
First class customer care from Zubin
Great service and perseverance by Zubin to find me my new Mini Countryman Cooper S! I am so pleased with it. The whole search and then purchase process was very efficient and easy to deal with by email, video information and phone. Fast reaction times too and no ‘hard sell’ First class service and that is an accolade hard to obtain from me!
4. joulukuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Happy MINI Owner! What a lovely review to read and for the fantastic comments about Zubin and the customer service he provided you with, thank you for choosing Sytner High Wycombe. Kindest, Steven Richards, Managing Director
Excellent service
Had excellent service from Jason - will be sure to use them again in the future.
28. marraskuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear David, thank you for the 5 star review and lovely feedback about the customer service provided by Jason, kindest, Steven Richards, Managing Director
Excellent friendly service from start…
Excellent friendly service from start to finish. Great communication too.
21. marraskuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Phil, wow, 5 stars and lovely feedback, thank you for choosing Sytner High Wycombe, kindest, Steven Richards, Managing Director
Helpful sales
Salesman took great care to find the right car and make sure I was happy despite the limitations of COVID regulations.
20. marraskuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Mr Thomson, thank you for the lovely comments and the recognition of our COVID efforts, kindest, Steven Richards, Managing Director
A happy customer
My experience of buying a car at High Wycombe was a good one. The salesman, Jack Dalton, was very knowledgeable about the car I was buying and he was also very pleasant, courteous and helpful throughout the process. In spite of the Covid restrictions he made the procedure of buying as straightforward as he could.
I can highly recommend him and Sytner of High Wycombe.
20. marraskuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Mrs Waugh, thank you for the wonderful feedback about Jack and the customer service you received, I hope you are enjoying your new MINI. Kindest, Steven Richards, Managing Director
New mini executive
I have nothing but praise for the service I received at Sytner High Wycombe. I ordered a new Mini and was talked through all the options available and relevant to me, including appropriate finance. I was kept in touch after ordering to let me know approximately when the car would be delivered. When the time came to pick up the car from Sytners, all the controls were explained which gave me confidence. I have had the car for about a week now and have had a follow up phone call to make sure everything is ok. There were a few things I didn't quite understand and these were addressed and talked through.
I would highly recommend Sytners High Wycombe. I haven't named the salesman in this review but I would like to thank him for his help and professionalism.
9. marraskuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Sue, thank you so much for your comprehensive review and of course for choosing Sytner High Wycombe, I publish the reviews each week with the team so I will ensure the sales executive sees your wonderful comments, enjoy the new MINI, kindest, Steven Richards, Managing Director
great service and friendly staff
6. marraskuuta 2020
Vastaus yritykseltä Sytner Group - Sytner High Wycombe MINI
Dear Mrs Robinson, thank you for the lovely comments and for the 5 star review, kindest, Steven Richards, Managing Director
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