JLR Northampton. Excellent while selling. A wall of legal deflection when it goes wrong. The car has been off the road over three months in total. My heavily pregnant wife and our child... Näytä lisää
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Matt&Lloyd were very helpful, not pushy & left me to look over the car at my leisure. Then after, answering any questions I had. The hand over & paperwork was very quick & hassle free. Lloyd even... Näytä lisää
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Thank you to the staff who welcomed us on the way into the car park and were professional from start to finish in selling us a new car. They listened to what we were looking for and came up with a gre... Näytä lisää
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We had a fantastic experience meeting Lloyd and Matthew Cull for a test drive of the Geely Starray. They were incredibly kind, friendly, and professional throughout. They took the time to explain the... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Yhteystiedot
Ravens Way, NN3 9UD, Northampton, England, Yhdistynyt kuningaskunta
- 01604773516
4,4
Erinomainen
59 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I wasn’t sure what to expect walking…
I wasn’t sure what to expect walking into Geely Northampton — it’s a newer brand in the UK and, to be honest, I’d heard mixed things about Geely in general. But my visit turned out to be much better than expected.
From the moment I stepped into the showroom, the team made me feel welcome. There wasn’t the usual pushy sales vibe you sometimes get at car dealers — instead, they were friendly and genuinely helpful. I had plenty of questions about the Geely EV range, and the advisor I spoke to took time to explain features, charging, and running costs without rushing me.
My sales person, Dan (who others have also praised in reviews), was great — patient, knowledgeable, and didn’t make me feel pressured to buy right away. When I mentioned I was in a bit of a rush, they actually sped up the process for me, which was a real relief and made the whole experience smoother. 
The whole paperwork and handover process was quick — definitely quicker than I’ve experienced at other dealers. They explained everything clearly, and I walked out feeling confident about my purchase rather than confused by jargon.
Now, if I’m honest, there were some uncertainties — since Geely is still quite new in the UK, you don’t see loads of long-term reviews online yet. And while one person mentioned that the buying process was “quick and easy,” I couldn’t find many detailed stories about aftersales or servicing specifically from this showroom.  So if you love hearing about long-term ownership before committing, that part might feel a bit thin right now.
Overall though? My experience was positive. Welcoming staff, no pressure, clear information, and a quick buying process made a big difference. If you’re considering a Geely — especially something like the EX5 or Starray — I’d definitely recommend popping into Northampton to see for yourself. Thank you!!!
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Thank you, Dragos, for your thoughtful and detailed review. We’re delighted to hear that Dan and the team provided a friendly, pressure-free experience and that the buying process was smooth and efficient. It’s great to know you felt well informed about the Geely EV range and confident in your purchase. We appreciate your honest comments regarding long-term ownership information and hope your new Geely continues to exceed expectations. Thanks again for recommending Geely Northampton to others!
Happy to say I was pleasantly surprised…
Happy to say I was pleasantly surprised with the quality of the new Geelys! It has really thrown a spanner in the works. I just cannot forget the HUD. I was really looked after by the team as well!
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Dear Steve, Thank you ever so much for your wonderful review. We’re thrilled to hear you were pleasantly surprised by the quality of our new Geely models and that the HUD made such a lasting impression. It’s fantastic to know our team looked after you well during your visit. Your kind words truly mean a lot to us, and we’re delighted to have exceeded your expectations. We look forward to welcoming you back to Geely Northampton in the future. Best wishes, The Geely Northampton Team
I Test drove a Starray EM-i and wow!
I Test drove a Starray EM-i and wow!! What an amazing car! The staff were fantastic and incredibly helpful.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Dear Sam, Thank you ever so much for your wonderful review. We’re thrilled to hear you enjoyed test driving the Starray EM-i and found it to be an amazing car. It’s fantastic to know our team were able to provide such helpful and friendly service during your visit. Your kind words truly mean a lot to us. We hope to welcome you back to Geely Northampton soon for another great experience. Best wishes, The Geely Northampton Team
Great customer service
Hi, I test drove a Geely EX5 today even tho I didn’t end up buying it same day the service from Tyreke & his manager was excellent and very informative. I’ll deffo be coming back when I’m ready
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Dear Viona, Thank you very much for your kind words and for taking the time to share your experience with Tyreke and his manager. We’re delighted to hear that you found the service excellent and informative during your test drive of the Geely EX5. It’s great to know you’ll be returning when you’re ready. We look forward to welcoming you back and assisting you further whenever the time is right. Best wishes from all of us at Geely Northampton.
Great Service
Very attentive and efficient staff who are friendly and very knowledgeable and will go out of their way to accommodate your needs.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Dear Shanie, Thank you ever so much for your kind words. We are delighted to hear that our team were attentive, efficient, and knowledgeable throughout your experience. It is always our aim to provide friendly and accommodating service to all our customers. Your positive feedback truly means a lot to us and encourages us to maintain the highest standards. We look forward to welcoming you back to Geely Northampton in the future. Warm regards, The Geely Northampton Team
Still undecided with what I buy next…
Still undecided with what I buy next but if I go with Geely it’ll of course be the car first but my experience I’ve had from being greeted to taking the car out for a spin was brilliant by all I spoke to and saw today despite how busy they were
Thanks to all who looked after me today especially Ty and Matt
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Thank you so much for your kind words, Geoffrey. We’re delighted to hear that your experience with us, from the warm welcome to the test drive, was brilliant despite how busy the day was. It’s wonderful to know that Ty and Matt made you feel well looked after. We truly appreciate your thoughtful feedback and hope that when you decide on your next car, Geely Northampton will be your first choice. Thanks again for taking the time to share your experience.
Jack is the superstar of this Group in…
Jack is the superstar of this Group in Northampton. From the very moment we met him, till we closed the deal, he made us feel at ease and answered a million questions we asked without loosing a sweet smile. Manager Matt, went above and beyond to help us reach the decision. What a team.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Thank you so much, Debmalyo, for your wonderful review. We’re delighted to hear that Jack and Manager Matt provided such a positive experience and made you feel comfortable throughout the process. It’s fantastic to know their dedication and friendly approach made a real difference. Your kind words mean a great deal to the whole team here at Geely Northampton. We truly appreciate you taking the time to share your experience and look forward to welcoming you again in the future.
Came in to look at a EX-5 and was very…
Came in to look at a EX-5 and was very impressed. Alfie did an amazing job showing me how everything works on these amazing cars!
We will defo be coming back to buy one within the coming months!
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Thank you so much for your wonderful review, Mia. We’re delighted to hear that Alfie provided such a thorough and helpful introduction to the EX-5. It’s fantastic to know you were impressed with the car and our service. We look forward to welcoming you back in the coming months and hope you find the perfect vehicle to suit your needs. Your kind words mean a great deal to the whole team here at Geely Northampton.
Test Driving the new Geely Starray
Had a meeting today with Lloyd, for a test drive of the new Geely Starray, upon meeting, I was immediately offered refreshments, sat down to sort out some paperwork and was then left for a short while to familiarise myself with the controls of the car, Lloyd came out with us for the test drive, and apart from his excellent knowledge of the local area, he was also a mine of information regarding the car itself (no mean feat as the car only arrived at the centre the day before), anything he did not know was communicated to his boss, who came back swiftly with an answer. I left with options on all three models of the car, and felt confident that the information received from Lloyd was true and correct, an all round good experience
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Dear Mr Saunders, Thank you very much for your kind words and detailed feedback. We are delighted to hear that Lloyd provided you with excellent knowledge and a comfortable experience during your test drive of the Geely Starray. It’s wonderful to know you felt well informed and confident about the options available. Your positive comments are greatly appreciated and serve as a great encouragement to the whole team here at Geely Northampton. We look forward to welcoming you again in the future. Kind regards, Geely Northampton Team
Great Customer Service
Came into Geely Northampton on Monday. Met Bradley and Matt H. Great customer service and knowledge of the EX5. Didn’t buy this time round. But will definitely be back in the future
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Thank you very much for your kind words and for taking the time to share your experience with Bradley and Matt H. We’re delighted to hear that you found their customer service and knowledge of the EX5 impressive. It’s always a pleasure to welcome visitors, whether or not a purchase is made immediately. We look forward to seeing you again in the future and hope to assist you whenever you’re ready. Your support is greatly appreciated.
SUPER!
Service from young man very excellent! Very honest and frienly and help with my questions. Thank you!
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Dear Bartek, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that our young team member provided excellent service and was both honest and friendly while assisting you with your questions. It is always our aim to offer helpful and trustworthy support to all our customers. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to Geely Northampton in the future. Best wishes, The Geely Northampton Team
Jack made me feel very comfortable and…
Jack made me feel very comfortable and took the time to tell me all of the features of the car and explained how they work very well, even let me do a test drive. although buying a car can be a very stressful process he made it feel very relaxed and easy despite my lack of car knowledge. many thanks to him.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Dear Orla, Thank you very much for your kind words. We’re delighted to hear that Jack made you feel comfortable and took the time to explain the car’s features clearly. It’s wonderful to know that the test drive and overall experience helped to ease any stress, especially given your limited car knowledge. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it. Many thanks once again for choosing Geely Northampton. Best wishes, The Geely Northampton Team
I was helped by Jack on my search to…
I was helped by Jack on my search to find a new car. He was very patient throughout the entire process, answering all my questions and making sure I felt confident and not rushed. Couldn’t be happier & would 100% recommend :)!
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Thank you so much for your kind words and positive feedback. We’re delighted to hear that Jack was able to assist you patiently and make you feel confident throughout your car search. It’s wonderful to know you felt supported and never rushed during the process. Your recommendation means a great deal to us, and we’re thrilled that you couldn’t be happier with your experience. We truly appreciate you taking the time to share this with us. Enjoy your new car!
A multitude of issues
A multitude of issues: a car fault in a new model which caused weeks of inconvenience, no availability at the shop to put this right for months, terrible loan car options, no communication between body shop and other agencies so WORK COMPLETELY MISSED and a wasted trip and fuel expense to collect the vehicle!! We had provided clear information including videos and pictures of what was needed and this was STILL IGNORED and no explanation offered as to how on earth this oversight occurred. Stuck with a tiny and unsuitable car for our family for another weekend. Not impressed at all!
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Dear Deborah, You seem to have left this for the wrong site. I've looked at the records and you seem to have brought a vehicle from JLR Sytner, not Geely Northampton. I will pass your details on to the relevant site. Kind Regards, Pritam Patel - Head of Business
Matt&Lloyd were very helpful
Matt&Lloyd were very helpful, not pushy & left me to look over the car at my leisure.
Then after, answering any questions I had.
The hand over & paperwork was very quick & hassle free.
Lloyd even brought round an identical car to check parcel shelf was the correct one ( missing on first viewing)
Nice souroundings, with complementary drinks & clean toilet facilities.
All in all a very pleasant experience.
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Thank you, Kenneth, for your kind words and detailed feedback. We’re delighted to hear that Matt and Lloyd provided a helpful and unpressured experience, allowing you to take your time with the car. It’s great to know the handover and paperwork were straightforward and that the additional check with the parcel shelf was appreciated. We’re also pleased you enjoyed the surroundings and facilities. Your positive comments mean a lot to us, and we’re thrilled you had such a pleasant experience at Geely Northampton.
Quick and easy process
Quick and easy process, which helped as I was in a bit of rush but Dan and Matt were very helpful. Made the process a lot simpler and this made a big difference when buying my new car. Can’t thank them enough.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sytner Group - Geely Northampton
Thank you so much for your kind words, Nicholas. We’re delighted to hear that Dan and Matt were able to make the process quick and straightforward, especially when you were in a rush. It’s wonderful to know that their support made such a positive difference when purchasing your new car. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. Wishing you many happy miles in your new vehicle!
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