Symphony Group Arvostelua 

2 250
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We are absolutely delighted with our new kitchen and couldn't be happier with the service we received. A big thank you to Kevin Hartley for expertly project managing the installation and ensuring... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Delighted with our Symphony Kitchen. Our kitchen was fitted to a very high standard by Tony Burroughs. Tony made sure I was completely happy on completion. He also gave me his business card as a wa... Näytä lisää

Saanut 5/5 tähteä

We had Jamie, Jason and Harvey from JLT come to do some repairs to our new build kitchen. They were excellent, very professional, completed the work and left the kitchen very tidy. They went above and... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Keittiökalusteet

Erilaisten ulkoisten lähteiden tuottama tieto

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(2 250)

377 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Kurt helped us with a problem with our…

Kurt helped us with a problem with our kitchen unit, he was very professional excellent customer service and an all round nice chap I really appreciate his help
10 out of 10 from Linda north Devon

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Linda

Thankyou for the 5 Star Review! Its great to hear that you were happy with Kurt. We'll pass your kind comments onto him.

Kind regards
Russell

Saanut 5/5 tähteä

Brilliant work by Chris Jones

Chris Jones came over to resolve a few installation issues in our new build. Absolutely brilliant person, very calm, friendly and helpful. He carried out repair works quickly, cleanly and with care. He explained the fixes beforehand, showed us how the equipment works and waited for us to confirm how everything works. Top service.

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Good Afternoon,

Thank you for the 5 star review. That's great to hear that Chris did such a lovely job in your property. So that we can check which job this relates to, could you please send the following details to reviews@symphony-group.co.uk?

- Your name and full address
- Plot number and site name
- Name of builder

Many Thanks,
Emma

Saanut 1/5 tähteä

Worst Kitchen ever

If I could give less than one star, I would.
We moved into a brand-new home with a Symphony kitchen already installed. This is our sixth new-build property, so we know what to expect from a new kitchen.
Unfortunately, our experience with Symphony has been nothing but disappointing. The oven doesn't work, the cooker hood doesn't work, and the dishwasher doesn't work. To make matters worse, the drawers are extremely stiff and do not have the smooth soft-close action they are supposed to.
For a brand-new kitchen in a brand-new home, this level of quality is completely unacceptable. We expected everything to be fully functional from day one, but instead we've been left with multiple faults and a kitchen that falls well below expectations.
Based on our experience, we would not recommend Symphony. We are already considering replacing the entire kitchen because our confidence in the product is so low.

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Preet,

Thank you for your review, we're concerned you've experienced issues, to enable us to look into this for you please would you email the following to reviews@symphony-group.co.uk.

Name of house builder
Development name
Plot number
Your full address
Your telephone number

Kind regards
Russell

Saanut 5/5 tähteä

Michael was amazing

Michael was amazing, so helpful and thorough with everything. Thank you

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Richard,

Thank you for the lovely review! So that we can pass on your compliments to the right Michael, could you please send an email to reviews@symphony-group.co.uk with the following details:

- Name of builder
- Development name and plot number
- Full address

Kind Regards,
Alice

Saanut 5/5 tähteä

Great quality service

John Baker came to do some remedial works to my kitchen (new build property). Very experienced and top class service. Answered all my questions and dealt with everything accordingly.

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Good Afternoon,

Thank you for the 5 star review. That's great to hear that you're happy with the service John provided. So that we can check which job this relates to, could you please send the following details to reviews@symphony-group.co.uk?

- Your name and full address
- Plot number and site name
- Name of builder

Many Thanks,
Emma

Saanut 5/5 tähteä

Friendly staff

Chris and Tom were friendly and helpful. Sorted everything out and made it an easier to use space

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Hannah,

Thank you for the lovely review. That's great to hear that Chris and Tom were so friendly and helpful. We'll pass on your compliments to them.

Kind Regards,
Alice

Saanut 5/5 tähteä

Excellent, courteous service

Contacted Symphony due to a fault with a kitchen drawer. Chris Jones (fitter) rang in advance with expected arrival time and was punctual, courteous and professional. As well as replacing the faulty unit, he checked and adjusted a couple of others. Chris had visited our property a year or so ago and had demonstrated his friendly manner and conscientious work standards at that time too.
A real credit to the company.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Good morning,

Thank you for the 5 star review. That's lovely to hear that Chris did such a professional job in your property and that he is a credit to the company. So that we can check which job this relates to, could you please send the following details to reviews@symphony-group.co.uk?

- Your name and full address
- Plot number and site name
- Name of builder

Kind Regards,
Alice

Saanut 5/5 tähteä

Dan is great

I had an issue with my fridge door for close to 5 years, multiple contractors were sent by the developer to fix it and the issue still persisted. Called up Symphony, they sent Dan through and he fixed it in less than 20 minutes, excellent customer service and expertise from both Dan and Symphony, thank you so much!

2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Andrew,

Thank you for the lovely review! It's great to hear that Dan did such an excellent job. So that we can pass on your compliments, could you please send an email to reviews@symphony-group.co.uk with the below information:

- Name of house builder
- Plot number and name of development
- Full address

Kind Regards,
Alice

Saanut 1/5 tähteä

I am extremely disappointed with the…

I am extremely disappointed with the quality of these kitchen doors. After only a short period of normal use, they have all blown out and started to fail. The finish and construction are clearly not durable enough, and I expected much better for the price.

The doors have deteriorated far sooner than they should have, which has left my kitchen looking worn and in need of replacement. I would not recommend these kitchen doors to anyone looking for a product that will last. Very poor quality and a complete waste of money.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Will,

Thank you for your review today, we are concerned to hear that you have experienced issues with your kitchen and we'd like to look into this. Please email the following details to Reviews@symphony-group.co.uk

The name of your house builder/ retailer.
The name of your development and plot number if applicable
Your full address
Your contact telephone number
Any images of the door frontals.

Kind Regards,
Russell

Saanut 5/5 tähteä

Kurt was very professional & friendly

Kurt was very professional & friendly. He completed the job in a timely manner & nothing was too much trouble. He is an asset to your company

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Good morning,

Thank you for the lovely review! To allow us to pass on your compliments to the correct fitter, could you please send the below details to reviews@symphony-group.co.uk ?

- Your name and full address
- Builder name
- Site name and plot number

Kind Regards,
Alice

Saanut 5/5 tähteä

Chris Jones completed all assigned work to a…

Chris completed all assigned work to a high standard, was polite and friendly and went above and beyond.

26. toukokuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Malcolm,

Thank you for the 5 star review! That's great to hear that Chris did such a lovely job in your property. We'll pass on your compliments to him.

Kind Regards,
Alice

Saanut 1/5 tähteä

Absolutely awful

Absolutely awful. Just over a year old in our new build property and the doors are already chipped . We are a mature couple who look after their property.
The doors are so Matt and cheap they show up every single water mark .
Imo Keigar homes should find a new supplier!

26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

hi Anon,

Thank you for your review, we are concerned to hear that you've experienced issues with your kitchen and we'd like to look into this for you.
Please email the following details to Reviews@symphony-group.co.uk

The name of your house builder
The name of your development
Your plot number
Your full address
Your contact telephone number
Any images of the frontals.

Kind Regards,
Russell

Saanut 5/5 tähteä

Above expectations!

Chris Jones was friendly, on point and professional. You couldn't really ask for anything else. A credit to Symphony.

22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Christopher,

Thank you for the 5 star review. Its lovely to hear that your happy with the work Chris did. We'll pass on your compliments to him.

Kind Regards,
Emma

Saanut 1/5 tähteä

Avoid

Sadly bought and moved into a Barratt flat which comes with this el cheapo kitchen. MFI would be amazing quality compared to this rubbish. Poor installation of warped cupboard doors screw holes left gaping, and me left with this rubbish! Avoid avoiding both Barratt and this alleged kitchen oh and the sink and tap wobble massively when you try to use them!

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Helen

Thank you for your review, we're concerned to hear that you've experienced issues with your kitchen and we'd like to look into this for you.
Please email the following details to Reviews@symphony-group.co.uk

The name of your house builder
The name of your development
Your plot number
Your full address
Any images of the furniture.

Kind Regards,
Russell

Saanut 5/5 tähteä

John Baker called in this afternoon…

John Baker called in this afternoon from Symphony Kitchens.

All I can say is John's attention to detail and fine tuning to his satisfaction was second to none ! He was only here to fix a couple of sliding drawers, and ended up correcting so much more than that.
John was courteous, professional, laid down a protective cover and cleaned as he went along. He didn't leave until he was satisfied that everything was right, level and correct.

We'd just like to give John a big thank you for going above and beyond, and going the extra mile where most others wouldn't...!!

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Johnny,

Thank you for the lovely review. It's great to hear what a brilliant job John did in your kitchen and that he went above and beyond when completing the works. We'll pass on your feedback to him.

Kind Regards,
Alice

Saanut 5/5 tähteä

John Baker -asset to symphony kitchens

John Baker very professional, friendly and his attention to detail was second to none, as he spotted a few things we didn't even notice. Cleaned up as he went along and place floor protection down while working. He is an asset to symphony kitchens :) very impressed.

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Suzanne,

Thank you for your 5 star review! That's lovely to hear that John did such a professional job and that he is an asset to Symphony. We'll pass on your compliments to him.

Kind Regards,
Alice

Saanut 5/5 tähteä

Excellent customer service.

After our initial contact with Symphony regarding issues with our kitchen cabinetry. Response received was very helpful and positive from Vickie.
The outcome being, all our concerns were resolved.
Fitters did a brilliant job and we are happy with the results.

19. toukokuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Jane,

Thank you for your lovely review. That's great to hear that you are happy with the work the fitters completed and we'll pass on your compliments to Vickie.

Kind Regards,
Alice

Saanut 5/5 tähteä

John Baker was lovely.

John Baker was lovely.

11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Aajay,

Thankyou for the 5 Star Review! Its great to hear that you were happy with John. We'll pass your kind comments onto him.

Kind Regards
Emma

Saanut 5/5 tähteä

Very good experience

Very good experience! John was very helpful and did a decent job at sorting the worktop and as a favour reinstalled the dishwasher rather than waiting for the other fitters to do it at a later. Thank you so much

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Jamie,

Thank you for the 5 star review. So that we can pass on your compliments to the right John, could you please send your plot number, builder and development name to reviews@symphony-group.co.uk?

Kind Regards,
Emma

Saanut 5/5 tähteä

We couldn’t be happier with the…

We couldn’t be happier with the wardrobes John Baker fitted for us. From start to finish, he was professional, skilled, and incredibly dedicated to doing the best job possible. He even stayed late one evening to make sure everything was completed to a high standard, which really shows his commitment and work ethic.

The quality of his workmanship is outstanding, and the wardrobes look absolutely amazing. It’s clear that John takes great pride in his work and genuinely wants his customers to be happy with the end result.

On top of that, he’s a lovely man to have around kind, friendly, and easy to chat to. We felt completely comfortable having him in our home, and his positive attitude made the whole experience even better.

I would highly recommend John to anyone looking for quality fitted furniture. Thank you, John, for your hard work and for creating wardrobes that look fantastic :)

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Symphony Group-logo

Vastaus yritykseltä Symphony Group

Hi Dominique,

Thank you for the lovely review. That's great to hear that your happy with the work John did. We'll pass on your compliments to him.

Kind Regards,
Emma

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