I often shop at Superdry and have a lot of clothes from there. I went into the Cambridge store to check how much money I had on two gift vouchers. The gift vouchers are 'One4all', so they can be u... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... Näytä lisää
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... Näytä lisää
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Superdry - Cambridge
Yrityksen kirjoittama
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensYhteystiedot
30-31 Petty Cury, CB2 3NB, Cambridge, Yhdistynyt kuningaskunta
- 01223 464361
4,5
Erinomainen
197 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service, staff very helpful. Shorts arrived quickly and are perfect.
25. elokuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi, Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Great customer service
The staff were so helpful in store. After a quick stock check, was able to order us exactly what we were after. Arrived before the date we given and my son is chuffed to bits.
We’ll done Superdry. Fantastic customer service.
3. elokuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi Sally,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Wonderful friendly staff and extremely…
Wonderful friendly staff and extremely knowledgeable
30. heinäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hello Rupert,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
Staff where amazing so friendly and…
Staff where amazing so friendly and very helpful
28. heinäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
The store assistant was really helpful…
The store assistant was really helpful and made sure my returns were dealt with correctly. He then went on to assist me with alternative purchases. I will use the Cambridge store again due to the way I was looked after.
27. heinäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Superdry Care
Very nice products
Very nice products, good quality, nice colours, on time delivery, on spot sizes
20. heinäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi Laura,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Very kind and professional customer…
Very kind and professional customer support. Very impressive. Thanks.
18. heinäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hello Joon,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Staff were very helpful and ordered…
Staff were very helpful and ordered what we wanted as they did not have stock. Picked up next time we went in no worries.
13. heinäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi Tim,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Excellent customer service
Excellent customer service, the staff could not have been more helpful
12. heinäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hello,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
The manager in the Cambridge branch was…
The manager in the Cambridge branch was very professional and allowed me to easily order an out of stock item. Well done!
11. heinäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Great clothes
Great clothes, even better customer service in store. Maisie at your Cambridge store is amazing.
27. kesäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi Catherine,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Very helpful and speedy ordering…
Very helpful and speedy ordering straight to the shop. Lovely shirt. I will be back
21. kesäkuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hello Harriet,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for your review and comments.
Superdry Care
Great customer service and love the…
Great customer service and love the fact they send you product that isn’t in the store with no postage costs
28. toukokuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hello Barnaby,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Fabulous service provided instore-…
Fabulous service provided instore- Cambridge branch. Fast service, cannot fault it. Will definitely use again.
16. huhtikuuta 2022
Super service
Tried l/s top in shop - needed bigger size staff ordered one arrived soon. Quality item organic cotton! Very please 😄
26. maaliskuuta 2022
Above excellent service every time not…my order
Above excellent service every time not in stock no proble delivered the next day for a very small fee if prefered
20. maaliskuuta 2022
Staff were very helpful
Staff were very helpful, polite and let myself and my daughter browse the shop in peace. I perfect balance! The sizes are absurd however, A large fitted by size 8 daughter.
17. maaliskuuta 2022
Very smooth experience website and…
Very smooth experience website and shop. I collected from shop and was able to try garment on.
3. maaliskuuta 2022
Incorrect refund amount
- I have just discovered that I’ve only been refunded for one pair of jeans when I returned 2 pairs. I have emailed tonight so hopefully this will soon be resolved. This has now been resolved.
Make sure you check your refund amounts.
29. tammikuuta 2022
Vastaus yritykseltä Superdry - Cambridge
Hi - Apologies for the delay - we can see that this has since been resolved and refunded for you. Sorry again for the delay - but thanks for the feedback!
Kind regards,
Superdry Care
lovely service fast and correct.
24. tammikuuta 2022
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